He was really friendly and highly responsive to our needs and questions. What are some of the property amenities at Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only? A total of 12417 have reviewed the Royalton Chic Punta Cana, An Autograph Collection All-Inclusive Resort & Casino - Adults-Only, giving it a rating of 4.5, on a scale of 1-5. Wishes for Management: Elevators take entirely too long! Pool access on the roof is available from 10 a.m. to 6 p.m. each day, but the area is open until midnight each night. Revel in Cancuns Posh, Adults-Only Playspace. Plus, they were out of things at some bars and all fruit garnishes were dirty. The concierge held desk is the one area I felt service fell short. Entertainment Was good but if you have gone to all-inclusive resorts they pretty much do the same shows, entertaining and they work their butts off all day and night. Our opinions are our own, and have not been reviewed, approved, or endorsed by our advertising partners. Location Cancun. My spouse and I stayed at this resort the past week and I would say I have no complaints besides I wish I couldve stayed longer! Nice large closet with a nice steamer, end tables with built in USB ports for chargers, nice large TV with sound bar, dresser drawers nice sized. On the plus side, the Royalton Chic is a quick 20-minute drive from Cancun International Airport (CUN) and is surrounded by touristy restaurants, bars, and activities. The beach is quite literally a flight of stairs and 15 steps from the resort doors. They had engaging entertainment each night and the vegas-ish rooftop party vibe was just as described. The next room was a little better, but everyday the sheets still felt damp and all my clothes felt damp no matter what we did. Ex. Wish I couldve stayed elsewhere and unfortunately will not be back. ON our final night we came back to a cognac bottle in our room which was an attempt to makeup, but It would've been nice earlier on during the stay, and unfortunately, it was unopened by us. *** Big shout out to Angel who was out waiter at Jade*** He made up for a lot of the issues we dealt with by his service. Tripadvisor Travel . For the first three nights, we had to contact the front desk for simple things like replacing the wash towels that housekeeping took and forgot to replace. Ask odysuarez about Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only, Ask 777leather about Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only. Our, All-In Luxury experiences and exceptional locations make our resorts award-. You can find a full menu through the TV, place your order and then have someone call your room to confirm. There are special areas reserved for Diamond Club guests, which are available as an upgrade to any room booked. While there are typically nightly events that occur, the rooftop was pretty empty both nights of our stay. Then I feel like we got the crap room with king bed. But for heaver fabrics that need more than a small hand-held steamer for wrinkle remover, that could be an issue. As for the service, everybody go out of their way to offer the best. My favorite bartender was Luis, he was so good to us and brought me drinks I wanted even when I didnt ask. Call. Our Butler, Luis, again took care of all our needs, including reservations for all the restaurants in the resort. As it turns out our room was given to one of them, so we were relocated from 14 floor to 12 (which is not Diamond club) they tried to tell us that they have Diamond club rooms on all floors, but the website distinctly reads that Diamond club is 13, 14, and 15 floors. From other butlers, you could see them taking care of their guests. With DC you have horderves and top shelf beverages at your private check in which is great after traveling. There were nightly performances on the third floor the same floor that multiple restaurants and bars were located. DonJulio 70 is available at some locations for DC members, but we encountered being told we had to pay $10 for that in some places in the resort and for sure in L18. Our butler was not helpful at all. The Asian restaurant was my least favorite restaurant we tried while there. Sports bar DJ here a couple of nights and they were great at getting the crowd involved, service here could be a little slow, but order 2 drinks at a time, all you have is time so just enjoy or walk out and get a drink from the martini bar. It did seem like the hotel was a bit understaffed. Dear christineb1201Thank you for sharing the positive points of your stay, particularly for the service of our staff, facilities and food. I booked a two-night stay in the resort's most basic room the luxury junior suite sunset view for $308 per night. Our first full day there, we took an afternoon walk just to see what was down the hotel zone strip. The second we walked through the doors, it was very clear that this resort while luxurious was probably not the vibe for my travel companion and me. Not to mention impeccable service from our server Ernesto! Royalton CHIC Cancun offers guests an exclusive vacation experience with an upgrade to Diamond Club. For me, the highlight of the resort was the easy access to the gorgeous blue water of the ocean. Some of my favorite restaurants were, Grazie their Italian restaurant, Scores Sports Bar which we had for lunch everyday, Hunters - delicious steak, and lastly the Breakfast buffet which had endless variety from freshly made omelets to fresh pressed juices and smoothies with an amazing beach view. Moisture in room is terrible. Entertainment nightly without having to leave the hotel. Coffee shop and ice cream we all tried it ordered iced coffee from there and tried the ice cream and cookies and little sandwiches, nice little option. The swim-up bar got a bit crazy during the end of the day with some partiers, but we were able to grab drinks and swim toward the other end of the pool to relax. Whether unwinding on our private white-sand beach or dancing with CHIC Angels at our Rooftop Cabana Lounge pool party, Royalton CHIC Cancun is where you can Party Your Way in the glimmering heart of downtown Cancun. Last year I visited a Royalton property (had Diamond Club) in Punta Cana, and they were terrific and expected an even better experience at Cancun, but it had its highs and lows. Spend your days lounging on the stunning private white-sand beach next to breathtaking clear blue waters, and your nights celebrating under the stars at the exclusive Level 18 - Rooftop Cabana Lounge. OurAll-In Luxury experiences and exceptional locations make our resorts award-winning traditions for you to enjoy. We ended up paying for a Saturday "romantic" dinner ($150) because we couldn't lock in a reservation for the night and didn't want to do the buffet again. Camera crew They little guy taking photos was great, he worked with our group and got some good ones. Buffett has plenty of variety, from American, Chinese, Seafood, Italian, grills galore, everything that anyone would want and all very tasty. Thanks guys you made the water aerobics a lot of fun, Dear trinprincessThank you for sharing your review on TripAdvisor. All the workers at Royalton Chic Cancun were great! But the only additional charge to the room not included during booking was an environmental tax that only added $2 and some change to the bill. It sounds like you felt very welcomed and comfortable during your stay, which is what every guest hopes for. Now $375 (Was $592) on Tripadvisor: Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only, Cancun. We got to the resort at about 5 p.m. on a Monday evening, and the lobby was decently busy. Finally, the free night award certificate with a redemption level of 35,000 points or less can get you hundreds of dollars in potential value each year. Cancun is one of the most popular tourist destinations in Mexico, which is currently one of the international destinations U.S. citizens can visit without needing a negative COVID-19 test (though you will need a negative test to reenter the United States). The beds were comfortable, though nothing special. Delight your senses and feast on gourmet cuisine from around the world. This adults-only hotel comes with some seriously impressive perks, like an exclusive rooftop area, known as Level 18. Does Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only offer any business services? My friend and I visited this resort for 7 nights and really enjoyed our time. While the party scene certainly isn't what I look for in a vacation, I can definitely see how the Royalton Chic could be a great place to meet people and have a fun Cancun vacation when it's in full swing. What We Love . Limited Time Offer: Earn 125,000 Bonus Marriott Bonvoy Points after you use your new Card to make $5,000 in purchases within the first 3 months of Card Membership. Not to mention impeccable service from our server Ernesto! Not to mention impeccable service from our server Ernesto! I would visit again. Gets crowded quick and it's first come first Congratulations on your honeymoon! Are any cleaning services offered at Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only? The credit card offers that appear on the website are from credit card companies from which ThePointsGuy.com receives compensation. When you pull in, someone at the gate asks for the name associated with your reservation before letting you through. And while it was obvious the Royalton Chic resort was meant to be a partier's paradise, it fell short between the lack of people, more limited bar hours and necessary COVID-19 precautions such as social distancing. The Royalton Chic offers a variety of dining options a buffet with a little bit of everything, Asian-inspired cuisine, a Mexican restaurant, a sports bar, a steakhouse and a cafe for specialty coffee, baked goods and gelato. Royalton CHIC Cancun, An Autograph Collection - All Inclusive Blvd. Samantha and Jesus are quite wonderful hardworkers. Number of persons. The vibe team hangs out here so there is always something going on, and it is usually pumping. Tripadvisor performs checks on reviews. The beach cabana also had good food and service although I cant remember our server name unfortunately but he was fast paced with a positive attitude. There was a mix-up, and I didn't have DC and had to upgrade at the front desk. Roof top bar- As far as I can remember is was good, but the nights I was up there I had, had plenty to drink, but dont remember any complaints. The food at this resort is absolutely divine! The view walking to the reception area was beautiful. Plus, your own feed of TPG content. Royalton Cancun Suites and ResortOver all this is a good resort not our favorite but hey they cant all be perfect. Related: Mistakes to avoid at all-inclusive resorts. And while there is certainly a lot of beach to enjoy, those who aren't interested in the party scene might want to check out a resort outside of the hotel zone. Butler greetings can be deceiving, we were split into floors and separated with different butlers. We will definitely be coming back! Luckily, we do have some early risers so that was probably why, there is not a lot of lounge chairs, but as I said we never had an issue and though the pool is not large there was plenty of room and we never felt crowded. Management needs to make sure anyone who pays extra $ to be DC members get great service. We also could order bottles, we got a rum, some got Grey Goose, others champagne. The Royalton Chic Suites Cancun Resort and Spa is an adults-only, all-inclusive resort set to join the Marriott Bonvoy family later this year, so we decided to check it out now that travel is returning and many are looking for their first escape after more than a year of staying at home. Royalton CHIC Cancun. It was a bit darker than I would have wanted, which made doing makeup harder. We weren't given any recommendations and were urged to stick with hotel dining instead. Opened in 2019, it sits proudly on beautiful Chac Mool beach, which is towards the northern end of this popular peninsula. The "stocked" mini bar is a joke. We really appreciate your comments regarding our Diamond Club service and facilities. All taxes and fees were included (with the exception of a small environmental tax that added less than $3 total to the overall bill), which means no pesky resort fee tacked on at checkout. Spend your days lounging on the stunning private white-sand beach next to breathtaking clear blue waters, and your nights celebrating under the stars at the exclusive Level 18 Rooftop Cabana Lounge. So my words of wisdom is to lower your expectations. Our dining restaurants, bars and buffet are included in your all inclusive package, with the exception of the Culinary Experience or Level 18 restaurant. Related: The ultimate guide to tipping while traveling. We were very pleased with our new room. It's easily the busiest dining option though it also has a lot of seating to make up for that which means it can get loud while you're ordering food at each station. . Terms and Conditions Apply. You can eat and drink as much as you want. Diamond Club you also have access to all restaurants and beach cabanas which your butlers will make your reservations for accordingly. And the music played during the performance was very loud. CHIC by Royalton Luxury Resorts is a 323-room upscale all-inclusive with contemporary decor and a happening vibe. They even hand-made the tortillas as we ordered. This premium level of service features the comfort of anticipatory service, exclusive la carte restaurants and bar areas, as well as the shimmering pool and pristine beach areas for the sole use of Diamond Club guests. Try to get to the pool early to snag a good spot. While the room had a coffeemaker and you could order basic coffee and cream at the buffet, I was able to get an iced coffee with coconut at Scoops. More lounge chairs with umbrellas line the pool areas, and the larger infinity pool has a swim-up bar that was open all day. Restaurants If you have a large group like we did, they split us up 10 and 4 but still served us family style, so they brought us out different appetizers and entrees, instead of us getting to select, it was that way at Italian Grazie, Asian Jade and Roof Top Level 18. Dear valued guest, Thank you for taking the time to leave us a review of your recent stay at Royalton Chic Cancun. During normal operations, it was easy to picture the resort as a party haven for tourists who wanted to let loose and enjoy a slice of exciting nightlife without wandering too far from the resort. We love JONATHON!!!!!!!!. Also, the Diamond Club beach waiters Martin and Angel were THE BEST they took care of us from sun up to sun down. Designed for entertaining, your loved ones can dine together on gourmet meals, enjoy cocktails on the private terrace, and take in the resort's best ocean views from the outdoor Jacuzzi, then retreat to elegant bedrooms, each with a Jacuzzi and private terrace. We gathered most information from other butlers. With DC you have horderves and top shelf beverages at your private check in which is great after traveling. The Royalton Chic is right on the water, so you can wade in for an ocean swim or stay by the pool without losing that ocean breeze and picturesque view. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. We hope to receive you again for another memorable vacation.Luxury RegardsJorge Castro General Manager, This is the version of our website addressed to speakers of English in the United States. The overall vibe was more relaxed (no belly dance performances mid-meal), and the food was excellent. This response is the subjective opinion of the management representative and not of TripAdvisor LLC. We upgraded to Diamond Club which I highly recommend to have a full all inclusive experience. The performance was beautiful and the dancer was talented, but it seemed a bit out of place in the middle of our meal. This may not be an issue for you, but if you are blessed with wide hips like me, note that you'll have to squeeze into chairs whenever you eat (which may change which clothes you decide to pack for dinner). We ordered mango margaritas, a melted cheese and chorizo dish (which tasted as delicious as it sounds) and tacos. Shout out to Alba for her exceptional customer service. But booking is still done through the Royalton CHIC website, and there is no way to add your Marriott number to your reservation. The staff makes sure to inform you of cabanas, bottles and hookah to keep the party going (for a fee which takes away from the all inclusive and Diamond club experience). It was amazing! Personally, I care less about touristy bars and clubs and more about checking out local favorites and having a relaxing vacation on the beach. Indulge your cravings with delicious meals and snacks in the comfort and privacy of your elegant suite. This was a great escape for us from the loud music and party vibe of the rest of the resort, but once the normal schedule for events resumes and more people start booking stays, the rooftop will likely become busier. The CHIC Suites Resort and Spa is Royalton's newest All-Inclusive in Cancun. It was before Noon, so we knew our rooms would not be ready and werent expecting them, this is not our first rodeo. This hotel has some hiccups to deal with and service is key when managing a resort. With DC you have horderves and top shelf beverages at your private check in which is great after traveling. I hope to return soon! Thank you for your preference and visit to our Resort.Luxury RegardsJorge CastroGeneral Manager. Dear 777leatherThank you for sharing your comments about the vacation stay at our Resort! Soak up the sun by the rooftop pool, unwind in an elegant cabana with your favorite cocktail and savor refined Mexican cuisine all while enjoying panoramic views of the Cancun shoreline. The Royalton Chic is situated in the heart of the hotel zone in Cancun which can be a benefit or a disadvantage depending on what type of vibe you're going for during your stay. One thing worth mentioning is this pool is shaded after 2 pm, not necessarily a bad a thing when you have been in the sun all day every day for days, just worth mentioning. Highlight: Location, views, and SPA ( I recommend hydrotherapy and Swedish massage). Took us to the 3rd floor martini bar, and another beautiful sitting area, Sports bar, Hunters, and entertainment area. I will glad to share your message with the staff you mentioned. They are brand new and having some growing pains to get through, I am confident that soon it will be as inviting as its sister resort the Royalton Riviera and the views can literally not be beat! Yes, guests often enjoy the ocean view available here. Me and my best friend had a lovely Girls trip at the Royalton Chic. With its modern design and luxurious amenities, this stunning resort truly has something for everyone. The Ugly: If you come from the States expecting to experience the 5-star resort that they claim to be, you are going to be disappointed. An Autograph Collection All-Inclusive Resort - Adults Only. Up here, you can take in views of Cancun's lively strip, while swimming . Edi was our butler and did an amazing job coordinating all of the events we wanted to do throughout our stay. Diamond Club you also have access to all restaurants and beach cabanas which your butlers will make your reservations for accordingly. Of course I must also mention my favorite and the best bartender Caesar..II'm still dreaming of those Margaritas. Compare the cost in points or miles to cash, and see which option is best. We hope to receive you again very soon.Luxury RegardsJorge CastroGeneral Manager, Nice hotelvery clean. The minibar just had water bottles and a few canned sodas and the coffee station was lacking. Tantalizing flavors, distinctive indulgences, and stylish social spaces await your discovery in our upscale restaurants and bars. We are happy to know how much you enjoyed your stay at Royalton Suites Cancun, especially for the fitness classes, refreshing beverages and customer service. Having a butler is easier since you can tell them what you want to do and they confirm everything for you. Overall, I think this place is great for the carefree turn up crowd. You can tell because I regularly saw them checking in on guests multiple times when I was on the beach, pool, restaurants, L18 and they became familiar faces. The 1200 room resort offers a multitude of dining options, a wide range of bars and even more activities to keep the whole family entertained. We were told to go back around 3 for our rooms. Prices are the average nightly price provided by our partners and may not include all taxes and fees. Rooms Views are gorgeous from Ocean view to front hotel view (best sunset views). Does Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only have any great views? We didnt pay for diamond club but im not sure its really worth it, Jonathon and Able were the absolute best severs. We wanted to try out one nearby local restaurant while we were out for an excursion, so we asked the concierge for recommendations. I am truly very sorry that we did not fully meet your expectations when it comes to the pricing and value of the hotel and Diamond Club service. We booked a rental car for our trip to Mexico (which I enjoyed having but may not be the best choice for any nervous drivers), and there was complimentary valet parking at the resort. I would come back just to have Jonathan as my serve. We had some that had king beds and some that had two queens both rooms were pretty much the same. Thank you for choosing to stay with us, and we look forward to welcoming you back for another wonderful stay in the future. Wish I had names to give, you can see they cared.Food for being an all-inclusive resort is delicious! Our Sports Event Guarantee ensures you can cheer on every major international match from SCORE Sports Bar and Lounge while dining on traditional pub food and celebrating with premium drinks. is a senior content operations editor for TPG focused on helping our broader editorial team bring news, features and advice to our readers. There is a rooftop pool area available to all guests, though the cabanas, food and alcoholic drinks ordered from the rooftop cost extra. hire more people so that fatigue does not set in, and provide more premium beers. Emmanuel was our butler, very nice guy and was on top of whatever we needed. Step into one of our 458 posh suites to recharge in luxury and revel privately. Appears very upscale. The drinks are very watered down. He should do a training session for the other butlers. See what a point or mile is worth with our appraisals of a loyalty programs currency, based on redemption values. 214. Floors: 16. Are there any historical sites close to Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only? There were plenty of lounge chairs and we never had a problem getting one when we did go over there. Are there opportunities to exercise at Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only? Let your inner foodie come out to party. While rain showers are great in theory (and definitely pass the Brian Kelly shower test), anyone with long or thick hair will tell you that they aren't always the best for washing and conditioning your hair.
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