(1) Integrated Shipping Label. VINTED shall not be in breach of these Terms nor liable for delay in performing, or failing to perform, any obligations under these Terms if such delay or failure result from events, circumstances, or causes beyond VINTEDs reasonable control. If on the other hand a User has committed an illegal act, e.g. 12.3 VINTEDs Right to Remove Items In the Catalog and Content from the Site. Integrated Payment System enables the Buyer to pay in advance the total amount due for the Transaction, which consists of: (i) the price for the Item(s) purchased from the Seller; (collectively, (i)-(iv), the Total Price). Item page The page opened by a User, which contains details about the Item offered by the Seller. Nothing in these Terms or our Privacy Policy hinders or prohibits VINTED from investigating any violation of these Terms and/or informing appropriate governmental authorities of any violation of laws, rules, or regulations. Communication by an exchange of private messages between Users via the Sites messaging system where the messages are not publicly displayed on the Site. 5.3.2 Damaged Items or Significantly Not As Described Items. 10.6 If there is a product safety issue with an Item, Users are advised to stop using the Item. In our sole discretion, we may amend these Terms from time to time. Here's how it works. VINTED may apply a Holiday status to any User who has been inactive for a reasonably long period of time (e.g., 60 days or more). im just worried someone will buy something and choose hermes etc when i cant do that. Tracking allows you to follow the status and location of the package. The Site is not intended for access or use by persons who are under 18 years old. Buyer Protection is added for a fee to every purchase made using the Buy now button. Promotions are governed by further rules and/or guidelines (. This will suspend the Transaction and the Total Price will not be released to the Seller until the following process is complete: (i) The Buyer and Seller can resolve the issue between themselves in their Private Messages and VINTED will not interfere. 18.6 California Consumer Rights Notice. The names List Perfectly, Vendoo, Crosslist, Poshmark, Tradesy, Mercari, Depop, Grailed, Facebook Marketplace, eBay, Kidizen, and Etsy, as well as related names, marks, emblems and images are registered trademarks of their respective owners. You can shop within the EU region :) spain, Italy, Portugal, france, Belgium, Netherlands and Luxembourg! 17.9 NEITHER VINTED NOR ANY OF ITS SUBSIDIARIES OR AFFILIATES WILL BE LIABLE TO YOU, WHETHER IN CONTRACT, TORT (INCLUDING NEGLIGENCE), OR OTHERWISE, FOR: (A) ANY LOSS OF PROFITS, SALES, BUSINESS, OR REVENUE; (B) ANY BUSINESS INTERRUPTION; (C) ANY LOSS OF ANTICIPATED SAVINGS OR LOSS OF BUSINESS OPPORTUNITY, GOODWILL, OR REPUTATION; (D) ANY DIRECT, SPECIAL, INDIRECT, OR CONSEQUENTIAL DAMAGES; OR (E) OR ANY OTHER DAMAGES OF WHATSOEVER KIND RESULTING FROM WHATEVER CAUSE THROUGH YOUR USE OF THE SITE. The Seller must, in particular, note down the tracking number for the shipment and send it to the Buyer via a Private Message. After VINTED has reviewed the issue, if VINTED agrees that the Item indeed does not substantially comply with the description provided by the Seller in the Item listing or that the item was damaged during transit, VINTED will cancel the Transaction and instruct the E-wallet Provider to issue a refund to the Buyer after the Buyer confirms that the Item has been shipped back to the Seller. A Transaction is considered complete: E-wallet (Balance) feature is a payment service provided by the E-wallet Provider. Visitor Any individual who uses the Site but who has not created an Account. ADYEN N.V. is providing payment services, including the e-wallet and escrow services on the Site. The buyer chooses their preferred method, and the seller must ship it using only this particular method within five business days. 17.15 VINTED cannot be held liable for unpredictable events such as cyber-attacks, security breaches regarding the transmission of data or for performance guarantees regarding the volume and speed of data transmissions. For the identity check purposes, User may be asked to provide additional information (such as a copy of its passport, identity card, U.S. visa or driver's license and/or in some instances you may be required to provide proof of residency and/or bank statement) as requested by the E-wallet Provider (more info here). You and VINTED acknowledge and agree that Apple, and Apples subsidiaries, are third-party beneficiaries of these Terms as they relate to your use of the VINTED iOS App, and that, upon your acceptance of these Terms, Apple will have the right (and will be deemed to have accepted the right) to enforce these Terms against you as a third-party beneficiary thereof. 1.2 Who Can Not Use the Site. VINTED will not be liable for any loss or damage that may arise from your use of services provided by such third-party service providers. One community, thousands of brands, and a whole lot of second-hand style. 17.8 VINTED is not responsible for any third-party service providers that you integrate into your account. When a User has a Holiday status, Items listed by such User will be hidden from other Users. It is our policy in appropriate circumstances to disable and/or terminate the accounts of users who are repeat infringers. Content shared by VINTED on the Site, including news about special offers, contests, games, promotions, and announcements about new Services available on the Site. This can't be reversed. Buyer Protection includes the right for a Buyer to seek a refund in the event (i) an Item is lost during shipping or (ii) the delivered Item is damaged or (iii) is significantly not as described in the listing for the Item. Ready to get started? The final amount of applicable taxes will be shown to the User during Checkout. Only items that meet all of the following conditions may be listed on the Site: (i) The item must be in one of the categories listed in the Catalog Rules and the item must not be on E-wallet Provider's List of Prohibited Products and Services. In the event of a disagreement between VINTED and you, VINTED encourages you to reach out to VINTED to find an amicable solution. 12.10 Ending or Suspending the Operation of the Site. VINTED may end its relationship with a User in connection with VINTED exercising its rights as described in Section 12.1 or for any other reason. Many platforms such as Poshmark, Mercari, and Vinted generate free shipping label options so you can ship items domestically to customers, making it easy to turn flipping from a fun hobby to something more. The page opened by a User, which contains details about the Item offered by the Seller. In accordance with local US tax laws, applicable sales tax will be calculated taking into account a number of factors, such as type and price of the Item and/or Service purchased, where the Item is being shipped from and to, etc. Those financial thresholds are set by the E-wallet Provider and depend on the value of the transactions made by the User (information about the financial thresholds is available here). A User has the right to write a review concerning another User only if a Transaction was completed between the Users. The refund under Buyer Protection will be issued for all Items in the Bundle (i.e., not just the damaged/misdescribed Items). The Seller is responsible for estimating a correct and accurate postage price and identifying it in the listing. ). One community, thousands of brands, and a whole lot of second-hand style. This is ideal for chunky or heeled pairs of shoes, beddings, or even bundles of light clothing pieces. (ii) Professional Sellers. 7.3 Responsibility For Fees. By registering on the Site, you agree to provide true, accurate, current, and complete information when requested by us. Below is a guide to give you an idea. Additional Service(s) Additional services provided by VINTED and offered on the Site (e.g., Bumps and Closet Spotlight), which require an additional fee and may be subject to additional terms and conditions; please see the Price List for more information about these services. If there is something wrong with the Item received by the Buyer or the Item was not received by the Buyer but: (i) the Buyer does not click the I have an issue button within the Dispute Filing Period; or, (ii) the Buyer confirmed that the Item is acceptable (by clicking the Everything is ok button in the Private Message). When buying items, this app can also help you avoid scammers by holding your payments until your orders arrive. The Seller who has listed an Item may withdraw the Item or amend the Listing (including the price) anytime before a Buyer clicks on the Buy now button for such Item. Please refer to this Definitions section whenever you see a capitalized term. messages that may qualify as harassment of any kind whatsoever. 18.14 Entire Agreement. The current. This will suspend the Transaction and the Total Price will be retained until VINTED investigates where the Item is and receives confirmation from the shipping provider that the Item is confirmed lost. In the U.S., ADYEN N.V. acts as a federally-licensed branch of a foreign bank. Ready to get started? In the U.S., ADYEN N.V. acts as a federally-licensed branch of a foreign bank. 18.3 Additional Terms For VINTED iOS App. To list an item in the Catalog, the Seller must complete a questionnaire, which includes selecting a category that most accurately represents the Item being listed. You must be 18 years old or older to register and use the Site. 5.1 Buyer Protection. Where I would previously have just given up at this point and donated to the charity shop I decided to give Vinted a try. You acknowledge and expressly agree that any contribution of Site Feedback does not and will not give or grant you any right, title, or interest in the Site or any such Site Feedback. Prior to the application of Holiday status and/or the removal of any Items, VINTED will send a notice to the User. (In particular, please read Section 17 (Liability Limitations; Warranty Disclaimers) carefully as it affects your rights and will have a substantial impact on how claims between you and VINTED are resolved.) that they (i) is an individual 18 years old or older, (ii) uses the Services of the Site only for their personal benefit and not for any professional activity, and (iii) has full capacity and all the rights necessary to carry out Transactions on the Site; that they accept and comply with these Terms; that they understand that they are fully responsible for the Transactions conducted on the Site; that they understand that when ordering an Item, they commit to buy or exchange (as applicable) the Item and that their failure to complete the Transaction may obligate them to reimburse the Seller for losses suffered by the Seller; and. You may provide notices, requests, information, and other communications to VINTED via the, . . For safety reasons, we always recommend that Buyers buy in-app or on-web by using the "Buy now" button, in which case the Buyer is covered by Buyer Protection (see Section 5 below for additional details). To report an issue to VINTED, the Buyer must click the I have an Issue button in their Private Message with the Seller within the Dispute Filing Period. If there are consistent and objective reasons to suspect unauthorized use of credit or debit card data or payment information when a payment is made, the payment may be canceled or the Buyer may be asked for additional verification. Ready to get started? 17.13 To the extent permitted under applicable laws, VINTED disclaims all responsibility for the behavior of Users and/or Visitors when they use the Site. A User may express objections regarding the access, use, or operation of the Site through a notification at any time. The final sales tax amount applicable to the Item and/or Service purchased will be shown to the User during Checkout. (b) for medium and large packages, Seller is eligible for a refund of up to $100 per package; the Seller will have to directly claim this compensation from USPS. The Site includes the Services and all content, tools, features, and functionality offered on or through the platform, including the Services. if the data becomes available following an unlawful act or omission or by breach of these Terms by any Visitor or User of the Site; not to collect, hold, transmit to third parties, make public, publish, or disclose information that appears on the Site if doing so may affect the rights of other Users (this restriction does not apply to the "share" function which exists on the Site and on VINTED Social Networks Accounts and enables Users to share content that is publically available on Site and on VINTED Social Network Accounts); and. Integrated Payment System means the online payment system allowing Users to pay for Items and Services on the Site, where the payment service is provided by the Integrated Payment System Provider. VINTED does not provide return shipping services. that they understand that they must pay VINTED the applicable fee set forth in the Price List if they decide to use any Additional Services. Item(s) The goods/items that Users list in the Catalog on the Site to sell, exchange, or donate the goods/items. You and VINTED acknowledge that, in the event of any third party claim that the VINTED iOS App or your possession and use of the VINTED iOS App infringes that third partys intellectual property rights, VINTED, not Apple, will be solely responsible for the investigation, defense, settlement, and discharge of any such intellectual property infringement claim to the extent required by these Terms. Price List changes will not apply to ongoing Transactions (i.e., Transactions for which a Buyer has already made a payment). sorry if this is a dumb question but im new to vinted and hesitant to sell anything bc im not sure i understand how shipping options work. The updated Price List shall become effective and replace the prior Price List at the time of posting or such other time as may be indicated by VINTED. We may also inform you about material changes to these Terms through the Help Center or by sending you a message and/or email. If you do not agree with or accept the updated Terms, (i) you should not continue to access and use the Site after the effective date of the updated Terms and (ii) you should terminate your relationship with VINTED (as further described in Section 16.1). Lies and insults are forbidden. If there is a mistake in the reported delivered date and the item has not been actually delivered to the Buyer, the Buyer must still report the issue within the Dispute Filing Period; otherwise, the Transaction will be marked as completed. The Seller must use a shipping provider with tracking enabled. messages or information that feature advertising; content spreading viruses, worms, or other malicious codes; spam or mass mailing messages of any kind (e.g., when a message is sent to more than five Users simultaneously or when the same message is copied and sent to Users who have not asked to receive the message); messages containing content contrary to good moral standards and public order; inappropriate, insulting or defamatory messages; or messages otherwise regarded as incompatible with these Terms and the interests of Users; messages of an unlawful nature or otherwise intended to cause harm to other Users and/or the Site; or. (iii) If the Buyer and the Seller resolve the issue privately after having already contacted VINTEDs Customer Support, the Users must inform VINTED (by contacting VINTEDs Customer Support) that the issue has been resolved. If you do not agree to these Terms, you are not authorized to access or use the Site. Heroine is a trademark of Grailed, Inc. eBay is a trademark of eBay, Inc. Facebook is a trademark of Facebook, Inc. Facebook Marketplace is a trademark of Facebook, Inc. OneShop is not endorsed, certified, or affiliated by List Perfectly, Vendoo, mercariBOT, ResellKit, SellerInsight, PrimeLister, Cross List It, Hammoq, ListingJoy, Crosslist, Poshmark, Tradesy, Mercari, Depop, Grailed, Facebook Marketplace, eBay, Kidizen, or Etsy. Anything good sells in 2 seconds and the rest is garbage. The Total Price will be refunded to the Buyer. The Seller must use the Integrated Shipping Label provided by VINTED; otherwise the Transaction may be canceled. A User may end their relationship with VINTED at any time with immediate effect; however, the User will remain obligated for fulfilling all of the Users obligations that resulted from Transactions the User entered into before the end of the Users relationship with VINTED. 7.5 Availability of Integrated Shipping Services. VINTED may apply a Holiday status to any User who has been inactive for a reasonably long period of time (e.g., 60 days or more). We will update the Last Updated date at the top of these Terms, which reflect the effective date of the updated Terms. Please review the third-party websites terms of use and other policies carefully and make sure you understand them before you engage in any transaction. Users must act and use the Site in good faith. Privacy Policy The document that describes how VINTED collects, uses, stores, and transfers personal data and other important information of a Visitor or a User; the current Privacy Policy is available on the Site. Buyer Any User who buys or wishes to buy one or more Item(s) on the Site. Shipping costs for returning a Bundle are the responsibility of the Buyer, unless the Buyer and the Seller agree otherwise. Ready to get started? You may not be eligible to participate in a Promotion if you are in violation of these Terms or the Promotion Rules. These Terms, and any dispute or claim resulting from or in connection with these Terms, will be governed by the laws of the state of Delaware. However, the estimated shipping costs for each available option are displayed on the listing's page. The Privacy Policy and each part thereof do not constitute contractual clauses and are not integrated into these Terms. If you fail to comply with all of the requirements of Section 512(c)(3) of the DMCA, your notice may not be effective. VINTED may prohibit a User or Visitor from accessing or using some or all of the Site, suspend or deactivate a Users Account, and/or prevent a User or Visitor from registering (or, where applicable, re-registering) on the Site for any reason with or without prior notice. An Identification of the copyrighted work you believe to have been infringed. If the Seller fails to do so in five (5) days, the sale Transaction will be canceled. Site VINTEDs website and apps and any other means of accessing VINTEDs platform. To pay for Additional Services, the User must provide their credit or debit card information or necessary details for any other payment method available on the Site. Please read these Terms carefully. Vinted takes no responsibility for your activity on such third-party websites, including any transactions you make thereon or any decisions you make based on the contents of such websites or profiles. In accordance with local US tax laws, applicable sales tax will be calculated taking into account a number of factors, such as type and price of the Item and/or Service purchased, where the Item is being shipped from and to, etc. An account created by an individual by registering on the Site. Vinted also offers buyers and sellers a "hand over" option to avoid shipping, or for larger items where shipping would not be very practical (e.g., kid's furniture). You must comply with applicable third-party terms of agreement when using the VINTED iOS App. (ii) Minors. If the Buyer purchased a Bundle and the Buyer considers any of the Items in the Bundle as damaged during shipment or significantly not as described in the Items listing, then the Buyer should follow the Buyer Protection process in Section 5.3.2. The verdict. VINTED does not check reviews prior to publication on the Site by Users. If the Buyer purchased a Bundle and the bundled Items are lost during shipment, then the Buyer should follow the Buyer Protection process in Section 5.3.1. In that case, the tracking information is easily visible to both the seller and the buyer through the "Track package" menu on your conversation screen. You and VINTED acknowledge that, in the event of any third party claim that the VINTED iOS App or your possession and use of the VINTED iOS App infringes that third partys intellectual property rights, VINTED, not Apple, will be solely responsible for the investigation, defense, settlement, and discharge of any such intellectual property infringement claim to the extent required by these Terms. Where information is incomplete or incorrect and/or there is no assistance from the concerned Users side, in accordance with Section 12 below, VINTED may suspend the provision of Services until correction has been done. If VINTED blocks a User and/or de-activates a Users Account, such User does not have the right to re-register on the Site. You can't- Vinted shipping only works with pick-up points and maybe one or two (expensive) ship to home options depending on your location and which Vinted region you're in. Information about compensation can be found on the. Why there is no option to get your own shipping is beyond me. I sold a lot of 12 books once and the package was heavier than the largest option so I had to use custom shipping. You are responsible for any charges that may apply to your use of our Site, including text messaging and data charges if you access or use the Site on your mobile device. The failure of either you or us to exercise or enforce any right or provision of these Terms will not constitute a waiver of such right or provision. If you've used a custom postage option (more info on shipping below), you'll have to submit a receipt for proof of postage. Nothing in these Terms or our Privacy Policy hinders or prohibits VINTED from investigating any violation of these Terms and/or informing appropriate governmental authorities of any violation of laws, rules, or regulations. If the Buyer does not have enough funds in their E-wallet to cover the total amount due, Buyer can cover the missing portion by paying through other available payment methods. 18.10 Independent Contractor. VINTED will endeavor to provide the User with notice at least thirty (30) days before the date of termination unless VINTED determines that immediate termination is required by law or is necessary to avoid damages to (or mitigate damages for) VINTED. You will be deemed to have accepted the updated Price List if you continue to access and use the Site after the updated Price List becomes effective; however, Price List changes will not apply to ongoing Transactions (i.e., Transactions for which a Buyer has already made a payment). If the Buyer chooses to return any of the Items in the Bundle, then the Buyer must return all Items in the Bundle (i.e., not just the damaged/misdescribed Items). ) are shown after clicking on an Item in the Catalog on the Item Page. Please don't use this option. Before the first sale Transaction takes place, Sellers can also open the E-wallet on their own initiative by going to their accounts settings (Select Balance, then press Activate Balance) and providing required data. 12.12 User Experience Testing. For example, this can occur by verifying the User's Facebook or Google account, the User's telephone number, email, the User's credit card or debit card, pin-code based, or any other confirmations that VINTED may implement in its sole discretion. 17.2 Your use of the Site is entirely at your own risk. The Seller therefore should consider insuring Items shipped using a Custom Shipping option in the event the Item is lost or damaged. The Total Price will be refunded to the Buyer. If the Buyer chooses to return any of the Items in the Bundle, then the Buyer must return all Items in the Bundle (i.e., not just the damaged/misdescribed Items). VINTED does not buy, sell, exchange, or donate Items shown on the Site. When a User opens the E-wallet, the User enters into a contract directly with the E-wallet Provider, and the User will be accepting the E-wallet Providers terms and conditions. The Buyer protection service provided for a fee (payable by the Buyer) to Buyers by VINTED when a purchase is made using the Buy now button on the Site; please see the description of. Once you can access the shipping label, you must ship the item within 5 working days, otherwise your order will be automatically cancelled and the buyer fully refunded. The area of the Site where Users may publicly communicate with each other subject to complying with the Forum Rules. Unfortunately Vinted won't give this as a switch off option for buyers (presumably UPS are paying to have a good deal so it's included by default). Here's how it works. Ready to get started? 18.11 Assignment. One community, thousands of brands, and a whole lot of second-hand style. Free shipping for many products! These Terms set forth the terms and conditions by which you may access and use the Site. After a User creates the Users E-wallet and makes a successful sale for the first time, the User will be able to transfer funds from the Users E-wallet to the Users bank account. News Content shared by VINTED on the Site, including news about special offers, contests, games, promotions, and announcements about new Services available on the Site. - means any authorised payment service provider, including the E-wallet Provider, which has contracted with VINTED to provide payment services on the Site. Learn more. Please be aware that if you knowingly materially misrepresent that material or activity on the Website is infringing your copyright, you may be held liable for damages (including costs and attorneys fees) under the DMCA. the Transaction will be completed automatically and the Buyer will not be entitled to a refund under Buyer Protection for that Item and the money that the Seller is entitled to for the Transaction will be released by the E-wallet Provider to the Seller. VINTED has no obligations to provide Users with notice of testing or to make any disclosures to Users related to that.
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