Fye asked me if i wanted to sign up for the fye backstage vip pass. The following Monday I called and cancelled my card. These people are very sneaky to say the least. If you dont want to waste your time compiling letters and waiting on hold when contacting customer service over the phone, dont worry. I got a return e-mail within 2 hours. I then said that it had previously been opened because the interior packing was already messed up and re-taped when I bought it. I think we can all agree on that. I recently went into FYE website to download some songs, I presumably paid for and couldn't find the option to download. 1-877-351-2131 Backstage Pass VIP membership. There were six people in line and one person behind the counter. New Customers. They (well the register does) just save your credit card number. As soon as your free trial is over, you will be charged for your membership. No Hidden Charges. Well I did just that. The associate completely failed to tell me this, I guess assuming that I would opt out, which is what I would have done. Complaining that you agreed to terms you weren't sure of is no reason to single out a single product or store, especially since you're required to sign a paper/receipt that says you understand the terms of your agreement. Write. as we do not have one here. most frequently mention customer service problems. I have absolutely no respect for this business and will never be going back. I shop at FYE occasionally, and know about their yearly membership to get a discount just at FYE, but had never signed up for it. This store doesn't even carry the rewards card. The new clerk says I will need to send the unit back to the company as it is still under warranty. In my case, I was flat-out lied to by the cashier (or, at best, misinformed) She told me that the card itself was a 30 day trial and that IF I WANTED TO KEEP IT, I would have to call within 30 days to activate the paid subscription, not vice versa. How do I get my money back from fye Backstage Pass? Obviously that is just a ### hurdle they put in the way hoping I would forget to call. These A-holes are linking this card to DEBIT CARDS without any prior information. Surely we arent all imagining it. Box 41248, Nashville TN 37204. Regular Price:$34.99 DMs will fire you in a heartbeat if you don't meet your quota. How do I cancel my subscription to Mags? Games equivalent) for over six months now. it suks that you have to be rude and crazy to get through to these people but do it! Then the VIP is Free for one month and a monthly charge of $9.99 or $11.99 per month after that which is for people who love coupons and has a printer. I only want the regular Backstage Pass. You don't have to give any information. The FYE Backstage Pass VIP offers discounts and savings with the mobile app at the chain of entertainment retail stores. Oh, your perfect, right? HERE IS WHERE I GOT IRRITATED: So I sent the company an e-mail (a not very nice one mind you) basically stating that I want ALL of my money back since they have dishonest, lying employees, or I'm going to get a lawyer (heh I may have went a little overboard). Would like to know how others have dealt with this situation and what the outcome was. Then I was given a cancellation number. Well, Jackie, who are you aiming that ridiculous comment to? So as soon as I saw that I called, refused almost 5 times to keep it subscribed and got my $12 back in full. But let me guess: not you. You see, I've actually been working at a Sam Goody store (which is affiliated with F.Y.E.- think of it as the Gamestop/E.B. So the two months go by, and still no gift card. I'd like to call it a scam, but it was more of a case of not being up-front. Backstage Pass VIP - is a 1 month free trial with $11.99 billed directly to credit card on file after the trial period. We accept the following payment methods: Visa, MasterCard, Discover, American Express, PayPal, and FYE Gift Cards. to which she replied yes. In that case, you can request a refund in the same store where you purchased your Backstage Pass. He returns to offer me a store credit, which I accepted but noted I would be making this transaction public, so others can be warned about FYE's return practices, and how hard you will need to fight just to get fair treatment. So they said since they had the wrong information, they would give me a month for free, and since I didn't even know it could be used at other places, I said fine. There are two types of the Backstage Pass program: Backstage Pass VIP - is a 1 month free trial with $11.99 billed directly to credit card on file after the trial period. Keep up to date with the newest releases or just browse other readers' hauls and collections. I might as well not use the damn gift card, ordering online means paying the bull ### shipping and handling that the mail service charges, I don't trust those idiots. DoNotPay offers plenty of services that can be useful to you. I promptly discarded these packets due to the fact that I had made no purchase of them (to my knowledge) and I was under the impression they were some sort of promotional product I need not worry myself with. After you spend $250 it pays for itself then you save 10% on every purchase after that, clearly for someone who shops there often. Backstage Pass VIP, P.O. Don't sign up unless you want to give these people 9.99 per months for life! The $20.00 gift card you don't automatically get in the mail, you have to mail out for it yourself using the slip included in the VIP discount card package. There is an easy way to cancel your FYE Backstage Passwith DoNotPay. To criticize the organization as a whole is ridiculous. Not Quite. To cancel your FYE Backstage Subscription, follow these easy steps: 1. The man on the phone tried again to get me to keep my card. Unfortunately, trying to make things easier on the customers you think are going to say no anyway sometimes leads to confused customers who say yes, despite being unsure of the terms. I found what I was looking for and went up to the cash register to pay. I respond, that's ok I'm not buying today, so I'll just take a look at the paperwork, and fill it out. I had received (without prior permission, nor any notification of) the FYE Backstage VIP Pass. That being said, I still don't support the amount of trickery the FYE employees use to sign people up for this card. So I think it was a year and I cancelled the magazine script. So if you are uninformed like I was, you call the number and they say "we don't have an account under your name or info" so you go on about your day. I circle where to cancel, as does everyone else in my store. So far I have had no problems. and meet all your essential needs. But that applies to pretty much every agreement you'll ever come across- it's not specific to the V.I.P. I explained to the girl that I was very sick and had no use for the card and would just like it cancelled before I forgot about it and she told me it had been deactivated and I could feel free to throw it out. Privacy Policy. This website collects data from 42343 different reviews to give you an idea of which tlg fye vip cancel membership is really the best. I then said that I didn't have to prove anything to him, and asked to speak to his manager, or give me a contact for a regional manager. I signed up for the FYE VIP pass as well. The guy was hard to understand. I stupidly signed up for the EYE VIP pass to get a discount on some CD's I was purchasing. The Backstage Pass VIP is a discount card that works for FYE, but also thousands of other locations in the area, such as restaurants, airfare, hotels, etc. Since I now had it for another two months, not long after that I filled out the form for the gift card (with the correct address on it). FYE offers its new members a one-month free trial that, will automatically turn into a paid monthly subscription. But one time they were offering what I thought was a free trial of it and you could get a $20 gift card as well. Phone - +1-877-351-2131. It went fine, they stopped charging me and I actually had a credit for $16.99 on my bank statement. . I don't see anyone "crying" about whatever it is you think they are crying about. Platinum is a $25 annual payment that provides discounts at FYE only. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. and remmber if they say they cant refund you thats [censor]! How do you see if my BJs card is expired? I like to buy CDs and Best Buy or WalMart don't sell used CDs so FYE is my best choice. It is extremely easy for the cashier to just blatantly lie to you. What makes this issue so striking is that they usually dont even use all those subscriptions. Posted 12/11/2013. I'm smarter than you honey and make far more money, I'm sure. Pay attention to what a cashier is saying to you dumb dumb. asking the support team to cancel your account. The whole thing is a big scam, and I don't support it, but guess what -- I sold it to hundreds of people for 10 months, and I regret it entirely. I am on disability! No one said a word to her about any program.. nothing about a free trial or monthly fee. Most educated people would say "I'm sorry, I'm busy." Track all your paid subscriptions in one place, for free. It's really easy to cancel if you register right from the start. 2. Featured review. The guy answers and asks if I got the gift card, I said no. (And here is yet another person/clerk/mgr who was not up front when everyone was standing in line.) To help you avoid undesired expenses, we can set you up with a virtual credit card. They obviously have a script, anytime I've called it's been the same. Resolved. ET. To cancel over the phone, call: 1-877-351-2131. I agreed; It lowered my total by a bit and I was in a rush. I guess the clerk just decided to add the card on and then after wrapping all the presents I found at least 2-3 packets of the same information, as well as cards detailing information on the VIP Backstage Pass. We got you covered on the easiest and fastest way to cancel your membership with the rewards program card. ** (Exclusions apply.). Us employees, know that. Well as I am here looking at the book and see plain as day that it says "Your first month is free and then just $9.99 a month after that. DoNotPay wont let companies charge you after your free trials expire! Is FYE Backstage Pass treating you unfairly? Box 41248, Nashville, Never signed up. He took my membership card from me and cancelled it. If applicable, ask for a refund. Who the hell do you think you're calling uneducated? DEBIT CARD PURCHASE - FYE BACKSTAGE PASS xxx-xxx-2131 NY, RECURRING CHECK CARD PURCHASE FYE BACKSTAGE PASS 877-351-2131 NY, Debit Purchase - Visa Fye Backstage Pa877-351-2131ny, FYE BACKSTAGE PASS 877-351-2131 NY 12203 USA, VISA DDA PUR 478930 FYE BACKSTAGE PASS 877 351 2131 * NY. Of course, a few days later, I get the $12 charge again (actually it was still processing). As of 11/1/21, upon acceptance of your order, your credit card will be charged immediately for your entire order (including pre-orders). Backstage Pass VIP subscription service that you no longer need just became so much easier. Meet Emma, your Best Financial Friend. I just know what I'm talking about. An average American spends thousands of dollars every year on various subscriptions and memberships. Are you tired of paying for your subscription with FYE Backstage Pass VIP? As soon as your free trial is over, you will be charged for your membership . Terms and Conditions Privacy Policy California Privacy Rights. Well I'm a sales person and I don't convince anyone to get anything. I found out that the only way you agree to it is this: you know how when you use your credit card and you have to sign a slip? Sounds simple right? I called the bank to see if they had a phone number and replied no. Visit www.fyevip.com for additional details regarding the Backstage Pass VIP member benefits. He said the address it was sent to, which was the WRONG ADDRESS that they had from before. BELOW IS MY STATEMENT: Tuesday, September 15, 2009 MARCOS DURAN Transaction HistoryAvailable Balance*: $12.96 * Includes amounts subject to any holds. Two associates were working and the one girl calls me over to be rung out. Submit a complaint and get your issue resolved. Platinum is a $25 annual payment that provides discounts at FYE only. She confirmed it. on various subscriptions and memberships. This will be my first customer sign up!" I agree that some cashiers can trick you into something but you, the customer, still need to AGREE TO IT! 3. This comment was posted by a verified customer. If you signed up for the FYE Backstage Free Trial and dont plan to switch to the paid plan, you need to pay close attention to the trial expiration date. Create an account and enjoy these benefits: Quick & Easy Checkout. To which I replied "I want to cancel my card". I fallen for this as well. It's just the truth. Customer must call to cancel 1-877-351-2131 and can cancel at any time. 5968_FYE BACKSTAGE PASS 877-35 1-2131 NYUS Trace #15385170, POS PURCH MC FYE BACKSTAGE PA BR 877 351 2131 NY, CHKCARD MC FYE BACKSTAGE PA BR 877 351 2131 NY, Misc. So after I said I'd sign up, she says "Yay! Please sign the receipt" Can't get your money back. I told him that I would get my cell phone records if necessary to prove that I did place a call to that same number in January and so he went to the supervisor and they agreed to refund me and gave me a confirmation number that I'm definately holding on to incase more charges appear. I would like to see the proof of me signing up for this service? FYE - illegal charges 5. I also work at a Huge university and I will assure to tell every person I see about this so they do not support this company either. My total was high and the cashier offered me 10% off, and explained to me the card and that I could cancel within 30 days without a charge. Merchandise must be in new condition with its original packing and accessories intact or it may be subject to a restocking fee. After hooking it up, it sounded terrible and went to return it about an hour after buying it. "I'd love to see you stand there, in public, and thoroughly read the crap most cashiers hand people." AEE131- Pardon me for sounding snarky, but I don't find any part of my comment ridiculous in the least. What is Fye * BSP VIP? Email service@fyevip.com and ask them to cancel your account. If you want to upgrade, you can for 10$ a month. Create An Account. Platinum Backstage Pass - 1 year membership. Which is why when I actually checked out my VIP account online the address they had for me was wrong, since I never actually gave them one. It's not our job to make you keep it. I think a company this sneaky and disreputable should be banned. They do not take this discount and have no idea what I'm talking about. Either does the company. GPS search - find deals near you wherever you are! Every time I order something, it seems to be missing or damaged. has a consumer rating of 1.59 stars from 32 reviews indicating that most customers are generally dissatisfied with their purchases.
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