Please note these general contacts above should not be used to submit a request for information or notice of error regarding your account. Case Number: 3:2023cv00855: Filed: February 24, 2023: Court: US District Court for the Northern District of California: Presiding Judge: Trina L Thompson . We have serviced over 16,000 seriously delinquent loans with a value of $1.4B, with a current overall re-performing ratio of 36% and an average of 58% for residential loans over the past 4 years. The Bureau's investigation found that since January 2014, SLS violated . A request for information or notice of error does not prevent GMFS from initiating foreclosure if proper grounds exist under the mortgage documents. Lonelyboy7. Lenders Have the ability to see their entire loan portfolio, including multiple lender accounts,all under a single portal user login. New York Customers: The online messaging feature is not available. If you reside in an area impacted by a federally-declared disaster, you may qualify for a short-term disaster forbearance. This statement does not apply if SLS is servicing your residential mortgage loan. For general inquiries and communications that do not include requests for information or a notice of error regarding your account, our general mailing address is: You may contact Customer Support via your message center by logging into your account, clicking on the message center letter icon, and clicking the New Message icon. This portal provides its users with real-time access to account information, in a secure and user friendly interface. Total scurve, they practice shady business practices and have little to no regards for morals or ethics. A TOLL-FREE CONSUMER HOTLINE IS AVAILABLE AT 1-877-276-5550. Register here Do you want to make a payment? A request for information or notice of error does not prevent SLS from initiating foreclosure if proper grounds exist under the mortgage documents. instructions how to enable JavaScript in your web browser. Fax to: Specialized Loan Servicing LLC 1-720-241-7537 Attention: Payoff Department Please include your name and loan number on all requests. CMC Funding, Inc: NMLS ID 41998 All property insurance policies should include the following mortgagee clause: Insurance documents may be mailed to the address above, faxed to 1-678-475-8763 or uploaded to www.MyCoverageInfo.com/SLS. By clicking the continue button, you will leave our website and be redirected to a third-party web site. Please be advised that by refinancing your current loan, your total finance charges may be higher over the life of the loan. Computershare Limited 1996 - 2023. All rights reserved. Choose an option below to set up Autopay: Arrange with your financial institution to have payments sent to us every month. If you have any questions or need assistance, please reach out to our What types of Specialized Loan Servicing payments does doxo process? For licensing information, go to:www.nmlsconsumeraccess.org Have you recently received a welcome packet from us? If you have experienced a loss and need to submit a claim, you may upload the required documents and track the progress of your claim online 24/7 by accessing and Servicing is easy, until it's not. All disputes must be sent to the designated address found under the Disputes tab. About Us. He did not rush me off the phone or cut me off; and his answers to my questions showed he took the time to actually listen. Continue as a guest without having to register/sign in. Copyright 2023 Select Portfolio Servicing, Inc. All rights ", instructions how to enable JavaScript in your web browser. Please visit www.SLS.net to create or manage your account. CMC Funding, Inc: NMLS ID 41998 Learn how we're bringing together the industrys best talent to deliver servicing solutions that set us apart. All disputes must be sent to the designated address found under the Disputes tab. A TOLL-FREE CONSUMER HOTLINE IS AVAILABLE AT 1-877-276-5550. SLS will provide a written acknowledgment of your inquiry within 5 days of receipt of your request (excluding legal public holidays, Saturdays and Sundays). After reading so . Enroll in paperless communication today. MANAGE YOUR ACCOUNT Now more than ever, it's easy to manage your account online, including: Set up Automatic Payments View Statements Set up Third Party Access Make a Payment Request Payment History View Letters Submit Proof of Insurance Request Assistance Upload Documents To manage your account, please sign in. At FirstBank, we want you to feel taken care of. Mortgage FAQs To view all available payment methods, please click here. P.O. Please note a mortgage servicer is not obligated to respond to an untimely request for information or notice of error. If you are in a confirmed FEMA disaster area, please contact Customer Service at 1-866-392-1860. Send a check, cashiers check, or money order to the appropriate address below. After receipt of a notice of error, GMFS will not furnish adverse information to a credit reporting agency regarding any payment that is the subject of a notice of error while your inquiry is being reviewed. A TOLL-FREE CONSUMER HOTLINE IS AVAILABLE AT 1-877-276-5550. Making a payment on your Mortgage, Home Equity Line of Credit or any other account type is simple. Login to access your account 1.4. Read more about our success on our news page. Please note a mortgage servicer is not obligated to respond to an untimely request for information or notice of error. For licensing information, go to:www.nmlsconsumeraccess.org, "My SLS representative was professional, confident and kind. All payments should be made payable to GMFS LLC, including those made via MoneyGram or Western Union. Do you want to view informational videos regarding the servicing of your mortgage? Login to access your account Please take a couple minutes to view our GMFS Mortgage Welcome video. All payments should be made payable to Specialized Loan Servicing, including those made via MoneyGram or Western Union. No mortgage solicitation activity or loan applications for properties located in the State of New York can be facilitated through this site or by calling 1-800-315-4757. By clicking the continue button, you will leave our website and be redirected to a third-party web site. After receipt of a notice of error, Angel Oak will not furnish adverse information to a credit reporting agency regarding any payment that is the subject of a notice of error while your inquiry is being reviewed. To ensure prompt and accurate processing of your payment, please include Notice of Error: A notice of error is written request (other than a notice on a payment coupon or other payment medium supplied by the servicer) that asserts a certain specified error that includes: (1) your name, (2) information that allows us to identify your mortgage account and (3) the error you believe occurred relating to the servicing of the mortgage account. To Request a payoff statement for your loan. Access your Account Login FAQ Customer Third Party User Name Password Forgot User Name / Password? Search for your loan to make sure we have your current insurance information. Do you want to view informational videos regarding the servicing of your mortgage? All property insurance policies should include the following mortgagee clause: Insurance documents may be mailed to the address above, faxed to 1-678-475-8763 or uploaded to www.MyCoverageInfo.com/SLS. Our risk management and compliance controls protect our clients' investments through evolving regulatory and policy changes. For California Consumers: Please be advised that when you log into the website, we will be collecting your personal information.Click hereto view our California Consumer Privacy Act Notice that details the categories of personal information that will be collected and the purpose for which the information will be used. As part of the home ownership process, you are required to maintain insurance to protect your home. Fax to: Angel Oak Home Loans LLC 1-720-241-7537 Attention: Payoff Department Please include your name and loan number on all requests. SN Servicing Corporation specializes in seriously delinquent loans (more than 90 days past due), including HUD/FHA loans. Computershare Limited 1996 - 2023. If you have received a request to submit funds made payable to an individual, please contact Customer Care Department with questions at 1-866-392-1860 Monday through Friday, 6:00 a.m. until 6:00 p.m. MT. At GMFS LLC, we want you to feeltaken care of. For requests for information and notices of error regarding your account, please use the address Angel Oak has designated under the Real Estate Settlement and Procedures Act and Regulation X for this purpose: Request for Information: A request for information is a written request (other than a notice on a payment coupon or other payment medium supplied by the servicer) relating to the servicing of the mortgage loan that includes: (1) your name, (2) information that allows us to identify your mortgage account and (3) the information you are requesting regarding your account. ", "Great customer service quickly helped resolve missing payment, pleasant staff! doxo is a secure all-in-one service to organize all your provider accounts in a single app, enabling reliable payment delivery to thousands of billers. Making a payment on your Mortgage, Home Equity Line of Credit or any other account type is simple. Our hours of operation are Monday through Friday, 6:00 a.m. until 6:00 p.m. MT. For residential mortgage loans on real estate located in the State of Texas: COMPLAINTS REGARDING THE SERVICING OF YOUR MORTGAGE SHOULD BE SENT TO THE DEPARTMENT OF SAVINGS AND MORTGAGE LENDING, 2601 NORTH LAMAR, SUITE 21, AUSTIN, TEXAS 78705. For requests for information and notices of error regarding your account, please use the address SLS has designated under the Real Estate Settlement and Procedures Act and Regulation X for this purpose: Request for Information: A request for information is a written request (other than a notice on a payment coupon or other payment medium supplied by the servicer) relating to the servicing of the mortgage loan that includes: (1) your name, (2) information that allows us to identify your mortgage account and (3) the information you are requesting regarding your account. Please be advised that you will no longer be subject to, or under the protection of, our privacy and security policies. Every day, our team rolls up their sleeves to contain costs, leverage technology, and carefully manage risk on behalf of every client. Our global footprint means we have the support to maintain robust compliance, audit, risk, and business continuity planning programs offering peace of mind to our clients and their customers. Specialized Loan Servicing services mortgages across the United States. Computershare Limited 1996 - 2023. If you reside in an area impacted by a federally-declared disaster, you may qualify for a short-term disaster forbearance. For residents of New York City: Please be advised that language access services may be available to you by contacting our Customer Care number. Specialized Loan Servicing, LLC (SLS) is writing in response to a dispute that you filed with the Better Business Bureau (BBB) with regard to the servicing of the above-referenced mortgage. Please note that Specialized Loan Servicing LLC ("SLS") makes no endorsement or claims about the accuracy or content of the information contained or the products found on third-party websites. Loan Servicing Info for GMFS Mortgage. What payment methods does Specialized Loan Servicing accept? Our hours of operation are Monday through Friday, 6:00 a.m. until 6:00 p.m. MT. You, your carrier, or agent can upload your latest insurance information. These websites are provided solely for your convenience. For requests for information and notices of error regarding your account, please use the address GMFS has designated under the Real Estate Settlement and Procedures Act and Regulation X for this purpose: Request for Information: A request for information is a written request (other than a notice on a payment coupon or other payment medium supplied by the servicer) relating to the servicing of the mortgage loan that includes: (1) your name, (2) information that allows us to identify your mortgage account and (3) the information you are requesting regarding your account. Fax to: GMFS LLC 1-720-241-7537 Attention: Payoff Department Please include your name and loan number on all requests. Valuation services are performed by Computershare's licensed appraisal management company, Computershare Valuation Services reserved, Reproduction in whole or in part without permission is prohibited, This site is best viewed in Microsoft Edge browser. Until that license is approved, this site is not authorized by the New York State Department of Financial Services. GMFS Mortgage Loan Recast Info and Application. Customer Care Department at, 1-800-315-4757. All property insurance policies should include the following mortgagee clause: Insurance documents may be mailed to the address above, faxed to 1-678-475-8763 or uploaded to www.MyCoverageInfo.com/SLS. In some cases, SLS obtained foreclosure judgments and conducted foreclosure sales on borrowers homes when Regulation X would have entitled the borrowers to protection from foreclosure had SLS complied with that rule. Our average six-month cure rate of 54.8% on loans transferred in at 60+ days delinquent reflects our commitment to loan performance. Pay with your Visa, MasterCard, or Discover debit card, with Apple Pay, or with your bank account. Contact Us. content or accuracy. Please note that Specialized Loan Servicing LLC ("SLS") makes no endorsement or claims about the accuracy or content of the information contained or the products found on third-party websites. Specialized Loan Servicing | 3,830 followers on LinkedIn. To view all available payment methods, please click here. creating an account at the Insurance Loss Claim Website. or whether any other transaction fees may apply. As of February 29, 2020, SLS serviced a portfolio of mortgage loans worth about $112.69 billion. Our hours of operation are Monday through Friday, 6:00 a.m. until 6:00 p.m. MT. A complaint form and instructions may be downloaded and printed from the Departments website located at www.sml.texas.gov or obtained from the Department upon request by mail at the address above, by telephone at its toll-free consumer hotline listed above, or by email at smlinfo@sml.texas.gov. FirstBank Mortgage is transitioning to a new servicer for mortgage loans in a phased approach beginning on 6/1/2022. Our seamless onboarding, transparent reporting, and laser-focused loan management help clients sleep at night knowing all their loans are in good hands 24/7. Loss Mitigation. Payments can be set up on a weekly, biweekly, semimonthly, or monthly frequency. If you have received a request to submit funds made payable to an individual, please contact Customer Care Department with questions at 1-800-315-4757 Monday through Friday, 6:00 a.m. until 6:00 p.m. MT. *We do not charge a fee, however, your financial institution or other 3, Specialized Loan Servicing LLC: NMLS ID Main Office 2168; NMLS ID Branch 972456, Privacy Policy for Specialized Loan Servicing, Privacy Policy for Specialized Loan Servicing (California), Privacy Policy for Specialized Loan Servicing (California Consumer Privacy Act), State Licenses for Specialized Loan Servicing, Federal Emergency Management Agency's (FEMA), Fill out the Automatic Withdrawal Request form, then fax or mail to the address provided on the form. Restrictions and conditions may apply. A request for information or notice of error does not prevent SLS from initiating foreclosure if proper grounds exist under the mortgage documents. Resolution Process What You Can Expect: Untimely Requests: A request for information or notice of error is not considered timely if the written correspondence is received more than one year after either the date of transfer of servicing or the date the mortgage account was discharged (either paid in full or discharged through foreclosure or a deed in lieu of foreclosure or a short sale without full satisfaction of the underlying contractual obligation). I searched for reviews on Specialized Loan Servicing (SLS) and found many people shared horrible and similar experience with SLS on this website. Contact Us. That frees them up to do what they do bestbuild powerful brands that keep long-term customer relationships at heart. All programs may not be available. I accept the Specialized Terms of Use and acknowledge Specialized will use my information in accordance with its Privacy Policy. You have exceeded the number of attempts. Borrowers . GMFS will provide a written response within 30 days (excluding legal public holidays, Saturdays and Sundays) and will make corrections to your account, if appropriate, depending on the outcome of our review. Please sign in to access your account. For general inquiries and communications that do not include requests for information or a notice of error regarding your account, our general mailing address is: You may contact Customer Support via your message center by logging into your account, clicking on the message center letter icon, and clicking the New Message icon. You can find our . Industry ratings and approvals reflect our commitment to servicing excellence and customer care that helps protect clients portfolios. Mortgage and other bills can be paid at doxo. Contact Angel Oak Home Loans to learn about their innovative mortgage loan products. Im thrilled to be a new customer!, "Specialized Loan Services is by far the best mortgage company. The department is planning to launch the first phase of the modernization next year. GMFS Customer Service offers online account servicing to make payments, register for auto draft, view payment history & statements, etc. your loan number and property address on the check/money order. Specialized Loan Servicing LLC: NMLS ID Main Office 2168; NMLS ID Branch 972456, Privacy Policy for Specialized Loan Servicing, Privacy Policy for Specialized Loan Servicing (California), Privacy Policy for Specialized Loan Servicing (California Consumer Privacy Act), State Licenses for Specialized Loan Servicing, Federal Emergency Management Agency's (FEMA). We drive innovation and develop flexible solutions with forward-thinking technology that help clients reach their goals. Customer Care Department at, 1-866-392-1860. Make billing inquiries directly by phone at 800-315-4757. Please note these general contacts above should not be used to submit a request for information or notice of error regarding your account. I'm looking for my bill.
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