nook network problem during setup

I wanted to start fresh before updating to 1.2 to avoid any potential problems during the update, so I reverted to the stock, unrooted firmware. 5. Whatever I tried to do I cannot fix this problem. Confirm/update the NOOK software version. 11. Often times, the wireless connection/session held between the Nook and the wireless router or modem may become faulted. Powering down and restarting the NOOK can reset the signal, sometimes enabling a connection. If the NOOK successfully connects to the in-store wireless network, and has internet connectivity, the issue is not with the NOOK. Step 2: Click your settings button.It will look like a gear. Got past that but now can't get it to accept a password. 4. During normal operation: From Settings, tap Device Info. Wait for a minute, and then turn on your Wi-Fi. So I could be caught off-guard if, for example, one of them just decided not to work any more..like the upper right one? Fine, except it will connect to wifi then say the network failed. [badmania98] Huawei P40 (Lite, Pro, Plus) Guides, News, Discussion & Support, Huawei P40 Pro Guides, News, & Discussion, I downloaded the nook_region_changer file (from the first of the three links above) and used Etcher to make a bootable microSD, I followed steps 3-10 in the third link from nmyshkin: power down, boot into CWM, backup, wipe dalvik cache, wipe data/factory reset, I then switched to steps 7-9 in the second link (archive.org): install rom_backup.zip, install nook_1_2_update_US_CWM.zip, reboot twice. Connect to a different wireless network. * The NOOK HD & NOOK HD+ Software Version numbers did not change when a TLS patch was released. 12. In the top left corner, tap the Device Info icon that appears. Mmmm..do you mean on your PC? Confirm the wireless network password. This will cause the update to fail. Check the SSID. I wonder if the Factory menu is only available on international Nook devices. Get a clock or watch that shows seconds. If you attemptto check for an update and receivean error message stating There was a problem with the update. Customer Service. Try to get closer to the router/access point, and eliminate interference. Success! I continue with setup goes to the next prompt and states that there's a network problem. It has been said, but I cannot verify, that the CWM backups are not "complete". Simple shell / terminal app "Hello Word" template / example? Note that you will have to pay for and download these books again if you want them back so only use this option if you really dont want a book any longer. 2. read more. If it won't set up. XDA Developers was founded by developers, for developers. Unfortunately, "Format remaining space on SD card" (which seems to be a precursor to making a backup) is selected by that top right button. and our Connect to a Barnes & Noble Retail Store. Your NOOK will automatically recognize the file after a few minutes when it goes into sleep mode, and proceed to install the updates. If you are consistently having trouble with low or dropped WiFi connections then it is worth calling your phones technical support number or taking it to the shop where it was purchased to fix the issue as it may be related to internal hardware. If you can't seem to connect your Nook to the internet, your very first step should be to make sure your device's Wi-Fi is on with the following steps: Tap the Settings button in the top right (it looks like a small gear) Look at the "Wi-Fi" option. I have used CWM backups to restore other devices before, so I might just be all wet on this topic. I did run a backup using the clockworkmod tools in Nook Region Changer prior to making that flash, which resulted in several files being generated on the SD card (see attached image -- the times are wrong, but the files with "Today" timestamps are presumably the ones generated by the backup). One theory is that perhaps if a NST is running a very old firmware, it is unable to directly update to 1.2.2 and requires intermediate updates, which could be why flashing the firmware using Nook Region Changer allowed the later update to 1.2.2 to happen successfully. You must log in or register to reply here. Once the installation is completed, your NOOK will automatically restart and go to the Lock screen. Cookie Notice Download Status Retry, this is an indication that you have not received the software update for TLS 1.2. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. From your computer,locate your device below and click the Download link forthe required software update file. The NOOK will automatically find new available wireless networks and let you choose one to connect to. Has anyone else had this issue, or has any suggestions on what to try next? Once the software is installed, your NOOK will automatically restart. Privacy Policy. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. How to resolve Nook Color BNRV200 error processing request 5. Step 1: Press the "Home" button on your Nook. The issue is most likely router or Internet service provider related. The problem is I can't call the factory reset menu. Try closing and re-opening the app to see if this resets it. If you are still experiencing problems, press and hold the power button for 5-7 seconds until a pop-up message appears, and tap on Power Off to completely turn off your NOOK Simple Touch. Thank you. Remove the current Wi-Fi hotspot by tapping the specific hotspot in the Wi-Fi menu and tapping "Forget." When you try to continue setup, it says a. JavaScript is disabled. It is now a valuable resource for people who want to make the most of their mobile devices, from customizing the look and feel to adding new functionality. As mentioned above, this means they are being kept in cloud storage and when you want to read them again, you can download them back to your library at any time. Verify the router and modem are functioning correctly. The Nook Reading app won't install If the app is having trouble installing, make sure you have the correct and most recent operating system specified to use the app. They are certainly better than nothing. If your device is on this list, and the Software Version is lower than listed, please read ahead for instructions on how to update. If the slider next to it is in the "off" position, move it to the "on" position. This will delete the software supplicant file used to remember the hotspot and will require the user to enter their SSID and password again. This should have been as simple as: press the 'n' button -> Settings -> Device Information -> Erase & Deregister Device However as Barnes & Noble had decided to pull out from the UK market, this attempt failed as the Nook was unable to contact any servers. For a better experience, please enable JavaScript in your browser before proceeding. It connects, displays the continue with setup. Simple shell / terminal app "Hello Word" template / example? You may have lost connectivity to the local wireless network. Note: If your Mac is not recognizing your nook, you may be required to download Android File Transfer:https://www.android.com/filetransfer/. It may not display this or other websites correctly. For help, visit http://nook.com/support", -- To access Shop you must enable Wi-Fi and have an Internet connection., -- Having trouble connecting to the NOOK Shop. Download Status Retry, this is an indication that you have not received the software update for TLS 1.2. Then you can set up that after the device if fully running. My Nook Color has been rooted on 1.1 using autonooter for the past few months. If you attemptto check for an update and receivean error message stating There was a problem with the update. Nook HD+ BNTV600 won't let me complete the setup due to "network issues". All of your books will remain in your account so nothing will be lost. https://forum.xda-developers.com/t/nst-g-updating-nookmanager-for-fw-1-2-2.3873048/, https://help.barnesandnoble.com/app/answers/detail/a_id/4212/~/having-trouble-connecting-to-your-nook?#ManualDL, https://forum.xda-developers.com/t/nst-g-dealing-with-non-us-aka-uk-devices-in-2021.4233411/, https://web.archive.org/web/20210821235751/https://sites.google.com/site/xcdguides/nook/nookregion, https://forum.xda-developers.com/t/nst-g-update-fw-1-2-2-uk-unofficial.4360889/, https://forum.xda-developers.com/t/nook-simple-touch-network-problem.4130461/, https://forum.xda-developers.com/t/mple-touch-update-1-2-2.3971367/post-80341393, https://u-mercari-images.mercdn.net/photos/m86876116644_1.jpg?1598739388, https://shopgoodwillimages.azureedge.net/production/48/8-9-2021/35449379212449Nele.JPG, Nook Simple Touch -> Nook Multi Touch [Screensaver Locking Issue Explanation Added]. Everything you said was correct with only one minor thing: NookManager doesn't have to be updated to 1.2.2. Your MAC address will appear. As is, it will boot. Determining the Version Number of Your Current NOOK Software. I've never used the hardware buttons for page turns. Turn off the nook completely Turn it on As soon as you see the screen flash begin holding the bottom page turn buttons until the screen flashes with a message asking if you would like to do a reset Press the 'n' key twice to start the reset ArmsInTheRain 3 yr. ago Thanks for your reply! Powering down and restarting the NOOK can reset the signal, sometimes enabling a connection. This user was also based in the US, so its possible that my hypothesis about the Factory menu being inaccessible from US firmware is correct; however, I would have to install some other firmware to check, and as my device is finally working, I dont want to risk it. Confirm that the router and modem are connected to power and turned on. I'm at a loss here on how to proceed to correct this malfunction. Factory button doesn't show on any page I try to call. Its possible that my device wasnt a US-firmware device. Check the MAC address filtering. For more information, please see our My nook HD+ is having a network problem? 8. For more information, please see our That's the not-too-impressive extent of my knowledge on that score. You should generally not need to perform a hard reset of your NOOK. If you need help troubleshooting a problem, please be as specific as possible by describing your software configuration, including the ROM, kernel, and any modifications you've done. After it asks to choose a time zone, it goes to network connections "Let's get connected" and shows our home network with strong signal. Terms and Conditions 4. But after I connect to wifi and then select "Continue with setup" I get a Network Problem W--121 and can't continue.I can't even view the device on windows 10 pc. 7. 1 DG_Raffe 3 yr. ago If you cannot find the name of a network in the list of available wireless networks, find out from the network owner what the SSID and security key, if any, are. 1. It's always functioned fine. There are no posts matching your filters. On NOOK HD and NOOK HD+, you can manually check for software updates in the Device Information screen of your Settings menu. NOOK HD/HD+ version 2.2.1 update is available as an automatic download to registered NOOK HD/NOOK HD+ devices connected to Wi-Fi (Wi-Fi should be turned ON and connected to a hotspot, and the device should be left in sleep mode). Privacy Policy. If you can connect, the source of the problem is likely due to your device. Wait for a minute or two, and press and hold the power button for 2 seconds to turn on your NOOK Simple Touch. If your NOOK's software is up-to-date and you are having trouble accessing content, we ask that you visit: -- "Were having trouble with your connection. 2. If you cannot find or connect to a wireless network, complete or confirm the following: 1. Some wireless networks, however, are set up to be hidden; they do not broadcast their network name or Service Station Identifier (SSID) to the public. 2. Go to www.nook.com/update to check for any software updates, and download the latest update for NOOK Simple Touch. 4. and our If you did not receive a prompt, check your browser download history to locate the file and copy it into the MyNOOK folder. If you have not updated yourNOOK software since June of 2018, please review this detailed article on how to get your device on the latest version. You've successfully subscribed to BestTechie. Also. I still have no idea why I was never able to get the Factory button to appear, but it sounds like the "Skip Oobe" workaround has its downsides anyway, so I'll stick with what's working now. To manually install the update please follow the steps below. Check that the WiFi option on your phone is switched on. If you do decide to remove a book permanently from your library, then select Delete from account. Once connected, open My Computer (Windows) or Finder (Mac) tolocate and confirm the connected devicenamed MyNOOK. Also you can try completely turning off nook then click settengs and wifi connection turn of seach wifi if on then completely reset internet connection. All of my other devices are connected just fine, I don't know what to do! Reddit and its partners use cookies and similar technologies to provide you with a better experience. It`s the version 2.0 of the type that plugs into the wall. I did a factory reset and now I can't get past the "connected" set up page. I looked online for help and found this from the Barnes & Noble site - an update that was meant to be done in 2018. Ifyou're usingyour home Wi-Fi network, try resetting or powering off and powering back on your home Wi-Fi router. 1. If you need additional help, please call Customer Service at 1-800-843-2665. You could also try switching your phone off and then turning it back on again as it might be an issue with your phone and not the app. I was unsuccessful in my attempts to connect the nook to the network.Finally, I switched to WPA encryption and the Nook was able to connect with no problems. Cannot connect to a WiFi network. Continue with the steps below to update your software. To perform a hard reset: 1. Then you can set up that after the device if fully running. Whenever you have a problem with a wireless Nook, the first thing to do is to turn off the Nook and the wireless modem or router, wait one minute, plug the router back in, wait one minute and then plug the Nook back in. First of all, thanks to nmyshkin and all the other folks who have put in the time and effort both to develop tools and solutions for the NST and to document the process to share with others. Well, one big advantage of e-books over physical books is that you dont have limited shelf space, so if your library is getting full to capacity, there is no need to delete your old books to make room for new ones. This would also explain why, after the first time I installed the 1.2.2 update in this most recent series of events (prior to the Nook Region Changer flash), I was still unable to register (and I still had the old Welcome screen). JavaScript is disabled. To connect the BNTV600 to a Windows PC, you only need to plug it in and drag and drop. Your account is fully activated, you now have access to all content. Go to Settings, and tap on Wireless. I recently bought a Nook Simple Touch Glowlight eReader from a second-hand store and decided to perform a factory reset to wipe the previous owner's data/personal info. The wireless network password is not the NOOK account password; it is the password used to set up the wireless network. I suggest you check the password again. For help, visit. Can I ping you here again if I'm interested in working on this later? Your MAC address will appear. Verify the NOOK has the latest software version. That said, I'm stretched a little thin to really dive in at the momentgetting married soon and otherwise a bit swamped with work. If the conditions allow, it is recommended to connect to the wireless network at the nearest Barnes & Noble Retail Store. I just bought a Nook simple touch from ebay, and it was reset, as normal on these purchases. Cookie Notice My Nook shows an error "Network Problem". Hello! Do not modify or change the downloaded file's name in any way. Be sure to download the software update for your device if you are experiencing issues, even with the correct Software Version number. Do not turn off your NOOK during the installation process. If your device is not installed with the latest software version, please update to the current version. The following NOOK Deviceswill require a software update for TLS compliance. If you have access to the wireless router, powering down and restarting the wireless router can reset the signal, sometimes enabling you to connect.Please note: If the Internet service provider also provides cable or phone service, you may want to confirm with them before attempting this step to avoid interruption of service. I followed the instructions holding down forward button and sliding from left to right on the top of the touch screen area. After users reported issues with Nook e-reader book access for days, with Barnes & Noble saying Monday that a "system failure" was interrupting access to content for some users, the bookstore. Dont forget that you can always contact Nooks support or even your phones support to fix major problems, as Nooks cloud storage will store all of your books and magazines so that you can access them again even if you have to get a new phone. 2. 9. Connect to a Barnes & Noble Retail Store. Even if these devices display Version 2.2.1, they may not be TLS compliant. This forum is for all of your questions about the Barnes & Noble Nook HD, HD+. The issue is most likely router or Internet service provider related. Just a thought, but it's probably too easy! Nook reset problem My Nook HD+ will not successfully go through the set up after going into a factory reset. So its worth checking to make sure that you have at least 100 MB of free space on your phones internal memory for the app as it cannot be stored on an external SD card. Check that the WiFi option on your phone is switched on, that all the settings are correct, and you are using the right password. Good to know, I'll look into making a NookManager backup. NOOK devices require an established Wi-Fi connection to access the NOOK Bookstore and synchronize with your B&N account. Tried 3 different networks. Otherwise, you will not be able to drag and drop the Nook file onto the Nook drive. 2. I may have solved the famous battery problem on Nook & Nook Touch! 2,447 satisfied customers. Keeps redirecting. To do this, at the command prompt, type pnputil /scan-devices, and then press Enter. 3. Bugs and other technical issues do happen with reading apps as they do with all technology, but most of them have a simple and quick fix if you know how. If you are in a public place, such as a caf or an airport, trying to use their free WiFi, you might have to ask a staff member for the WiFi password, which they will be happy to share with you. For a better experience, please enable JavaScript in your browser before proceeding. 10. You just have to get closer to another wifi connection that`s stronger than the connection your nook wifi is connected to. You are using an out of date browser. After it asks to choose a time zone, it goes to network connections "Let's get connected" and shows our home network with strong signal. [badmania98] Huawei P40 (Lite, Pro, Plus) Guides, News, Discussion & Support, Huawei P40 Pro Guides, News, & Discussion. I have them assigned to various other functions but don't use them often. Tap About Your NOOK. If your NOOK Device is not updated to meet these new TLS security standards, you will not be able to make any purchases, or download and manage your NOOK Content from your NOOK Device.." Method: Go to the B&N webpage listed above, scroll down to the pictures of the various devices, and if yours is the Nook HD, click the download button below . It's meant to install it automatically when you eject the device but it's not doing anything. It's easy; just follow the step-by-step instructions on that page. It may not display this or other websites correctly. Restart the device and attempt to connect again. I don't mind doing factory reset. Then tap on the button in the top right corner to turn off your Wi-Fi. 3. Haven't used it constantly as I tend to go in 3 month spurts, but it's always charged, turned on, let me buy books, whatever. I originally had it set up with WEP encryption. For a better experience, please enable JavaScript in your browser before proceeding. But after factory re-image, 1.2.2 has to be applied, otherwise Nook cannot register due to Nook server's TLS issue even NST says network connection problem. To connect the BNTV600 (Nook HD/HD+) to a Mac, you need to download the free software Android File Transfer. Got it up and running, password had to have one capital letter and 8-15 characters. I may have solved the famous battery problem on Nook & Nook Touch! can successfully connect to the wireless network. Also the password ***** my local WiFi is kiwi35, it request 8 characters. For more information, please see our When you try to continue setup, it says a network-related error occurred. Restart your NOOK. Note for NOOK HD/HD+ Users:On NOOK HD and NOOK HD+, you can manually check for software updates in the Device Information screen of your Settings menu. Step 3: Click the "Wireless" option and chose a network that you would like to join. We have no way to help you with that. Wireless network passwords may contain special characters and are case sensitive. You can also move books into the archive section which will also put it into cloud storage. Would you suggest I use NookManager rather than clockworkmod? However, when I was going through the Set-Up menu , I had a similar issue with the connection; it says it's "Connected to the internet" but when I press "Continue with Setup", it keeps popping up with a "Network Problem" and can't progress through the Set-Up menu any further. Android Tablets & Phonesnot included in list below willrequire Android OS 4.4.2 or higher and the latest version of the NOOK app from the Google Play Store. It may take a few seconds for the wireless network names to appear. You've successfully signed in. How to troubleshoot Nook Color BNRV200 internet connection 4. So now I have a 'fresh out of the box' Nook. It may not display this or other websites correctly. Network issue with Nook Color - YouTube Network issue with Nook Color Rick Antonio 4.13K subscribers Subscribe 5.8K views 1 year ago Can't get past this network issue on this old Nook. and our If you cannot find or connect to a wireless network, complete or confirm the following: 1. I haven't worked with ADB, though it's something I would definitely be interested in investigating (I like to tinker). Then, manually add the new wireless network. Step 4: Provide the username and password that is required. Be aware of similar characters e.g. Press and release the power button to turn on your NOOK. Press and hold the power button of your NOOK for 20 seconds, then release the power button. Confirm/update the NOOK software version. 3. The NookManager backup is a single file "image". Welcome back! If prompted, select Save As and select the MyNOOK device referenced in Step 1, and click Save. If the NOOK successfully connects to another wireless network, and has internet connectivity, the issue is not with the NOOK. If it won't set up without the network access, then that is really odd and I would contact the manufacturer. If your NOOK Device is not updated to meet these new TLS security standards, you will not be able to make any purchases, or download and manage your NOOK Content from your NOOK Device. If you see a lock symbol next to the wireless connection you want to join, then it will require login information. Your posts were incredibly helpful in navigating my way through this. If the network you are connecting to have this filtering enabled, you will need to have the MAC address of your NOOK's network adapter added to the permission list.Please note: If assistance is needed with this step, contact the manufacturer of your router. Tap on Device Info. It connects, then the network error occurs. Also, try repositioning NOOK Simple Touch closer to your router for a better signal. Verify the router and modem are functioning correctly. Confirm/update the NOOK software version. As your library fills up, they will be automatically moved to your archive section to save space on your phones internal memory. 4) If no newer or this doesn't help, then go to the USB category in Device Manager, open each Enhanced, Hub and Host controller, from Driver tab select Roll back if available, or if . Locate the version number of the NOOK software installed on your NOOK. Reddit and its partners use cookies and similar technologies to provide you with a better experience. Nook reset problem My Nook HD+ will not successfully go through the set up after going into a factory reset. But recently it gets stuck on the wifi connect/set up screen. I just bought a nook color for my girlfriend for Christmas. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Additionally, sometimes without realizing it, your phone may start running low on storage space as you download more apps, music, videos, etc. If the app crashes when you try to open a book or a book or magazine wont open after its been downloaded, the simple approach of restarting the app and/or device may work best. Do not try to open the file as this will only result in an error. To troubleshoot Wi-Fi connectivity on your NOOK Simple Touch: 1. Keeps redirecting. Your NOOK must remain turned on while the update is being installed. I found an old thread that said to download an update to your computer and stuff but I don't have a working computer anymore, just my phone and this tablet. Please try again or check Wi-Fi Settings and make sure you are connected to a working access point. 3. Receive the freshest Android & development news right in your inbox! Power on your NOOK device and connect itto your computervia USB cable. Try doing a system update first; going to Windows Update can suggest updates for both your operating system and network adapter; also visit your router's website to see if there are available firmware updates.Please note:NOOK devices cannot connect to a network with a cable. How do I get back to my book? Note: If your Mac is not recognizing your nook, you may be required to download Android File Transfer: Do not download or save multiple copies/versions of the file to your PC or NOOK Device. Nook Simple Touch -> Nook Multi Touch [Screensaver Locking Issue Explanation Added]. Determine if other devices e.g. I've followed their instructions to download the update file for my Nook and copied it across to the device, but after that nothing happens. To read books on the Nook app again, download them from the cloud back to your phone when you need them without having to pay for them a second time. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. You are using an out of date browser. 10K views 1 year ago In this video I have have fixed a Nook Simple Touch BNRV300 by Performing Hard Reset however it did not pass through the setup and showed Wifi Network Problem. Once the installation is completed, your NOOK will automatically restart and go to the Lock screen. 4. And so then now with the new password the NSTG is not recognized? You can always install an update zip manually. Go to NOOK Settings. It is now a valuable resource for people who want to make the most of their mobile devices, from customizing the look and feel to adding new functionality. The software has been successfully updated. Continue with the steps below to update your software. Windows, walls, furniture, wireless phones, microwaves, electronics, metal objects and all sorts of other obstructions can affect wireless signal strength. Update your network card drivers and OS. If a Barnes & Noble Retail Store is not available, attempt to connect at another wireless network or hotspot. Reddit and its partners use cookies and similar technologies to provide you with a better experience. I am using an Apple Airport wireless router. Press continue and we'll try to test your connection. The key. JavaScript is disabled. Some of our NOOK devices also have the option to side-load the latest software from BN.com. Driver issues can also cause problems with network connections; the network driver may be outdated, a new driver can cause problems, the wireless router may have been recently upgraded, etc. It may not display this or other websites correctly. Verify the NOOK has the latest software version.

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