cci hotel reservation charge

On my credit card I had a charge for $1955.28 listed as CCI*Hotel Res. Booked a reservation for a 2 night stay. less. Do not use them for any reservations!! When you book a hotel room or an airline ticket, your credit card is charged some days before you check-in. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. I like your comment Be careful when you book a room online. Thats wise advice. "You know what, " I said. Anymore to tend to my aged needs. I have no disputed it with my bank. This will help you avoid showing up to a completely booked hotel with no reservation on file. However, since our rates are discounted, youre still going to save the most money by reserving with us. This is the version of our website addressed to speakers of English in the United States. Do you think it was Hilton who redirected you? Could be 30,000 pesos. I was charged $214.00, for a room I never stayed in, and was told nothing in the area of San Francisco had any vacancies. I asked. When I called their number I was under the impression I was calling the Super * Motel. > They should have told you about any service charge but if challenged I expect they will suggest this is indicated on their website within their booking terms and your call to their number was from their website so you should be aware. I thought because it was only a couple of hours between making the reservations and cancelling they would not charge my credit card. I then disputed the charge thru my Bank of America Alaska Visa card who at first took off the charges but then when investigating said it was non refundable. Allegedly at a 3 star hotel, but the price seemed high for that. Do you mean you chose to use Getaroom and booked $30 000 or 30 000 Pounds of hotel rooms? Upon speaking with CCI HOTELS @ 18003271200. My rooms cost me 513.93 . The purveyor of our reservation is listed on our September credit card statement as "CCI*HOTELRES [protected] TX." It took several calls to their 800-468-3578 number to get a person (you must act like you want to make a new reservation). Getaroom - I have a charge on my credit card that needs explaining. I never pay before a stay, only at checkout and certainly would not agree to pay a $553.73 fee. Reservation #R2937669554 The room price was $125.80 I will not bother to call this people since it will be waste of time (they know this) and I will end up irritated and accomplish nothing. We called immediately to cancel the reservation and were denied a refund. The company is part of Priceline and is headquartered in Dallas, Texas. Even with taxes that should only be about $116. Called the number on the page to make a direct booking with hotel. First time ever going online to book hotels and it will definitely be my last. I called them back and they said the transaction was valid and would not refund the fraudulent charges! What a fraudshould not exist! We apologize for any inconvenience that this may have caused. This is a fraudulent website and a scam!! The bill on the confirmation was $102.27 from CCI. We proceeded with the reservation, to our chagrin giving him our credit card details. They would not allow me to. We checked in and went to the room. << Prices quotes on the web site may not include all fees and you specifically represent and warrant that you understand and agree that the price quoted on the web site for hotel stays does not include all fees and taxes. My complaint though is with the reservation desk. The email I received from Reservation-Counter had a website to contact to cancel, I logged on to the site and canceled. COUNTY OCCUPANCY TAX $6.29 Clicked on the "website" tab to go to that local businesses page. First seen on January 6, 2018, Beware of CCI Hotel Reservations.com it's a total scam. If you do not cancel or change your reservation before the cancellation policy period applicable to the hotel you reserved, you will be subject to a charge equal to applicable nightly rates, tax recovery charges and service fees. Beware of these crooks, I am sure they based in some [censored]ty open sewer place in Chenay India. Booked a room with Bookings.com in Tallahassee, FL. Our Role as Agent. due to the covid 19 restrictions the wedding we going to attend was cancelled so I decided to cancel the reservation. It should be illegal as would be stealing someones's identity or posing as someone you are not. At check in I provided my credit card again but was charged for the room again at that time. 670 Verdae Boulevard The company then fraudulently tells banks the consumer agreed to terms. Scammers! By the way, the $521.80 charge was 49% of the actual hotel bill of $1,101.99. I called as soon as i realized my mistake the customer rep was being an ultimatum d*ck. Did you Google the name of the hotel (+ Reservations) then click on the first search result and from there called that businesses telephone number? Assumed it was their websight. Contacted what I taught was a hotel only 5 hrs away from me the agent took my information, card payment information as if it was the local hotel and not telling me I would paying the amount in USD. yours was $700.00 more. Submit a complaint and get your issue resolved. Was charged 529.96. Its worth it. I made a reservation on what looked like the website of the hotel I wished to stay at. CCI sent me a copy of their receipt. We arrived at the Papago Inn only to discover that the room we were given was disgusting with a broken bathroom door that had peeling paint, orange water damage stains all over bathroom baseboard, walls soft and water damaged, ceiling Be aware of this scam. Desired outcome: Excited to go to the College World Series I made a reservation at the Hilton on Cass Street through CCI Hotels. A quick call to their 800 # in MANILA, Philippines we were offered $19 off. I have also determined I will never book with the Hampton Inn again due to them accepting payment from this 3rd party scam. Please refund my monies owed to American Express in good will. This is clearly exploitive, if not fraudulent. called a hotel, near Sky Harbor airport. Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. I was informed the refund of the taxes would take up to 7 business days before seeing it posted to my account. Was referred to this number by another motel chain, thinking I was connected to LaQuinta. When I arrived there were no rooms available. I booked a room at Americas Best Value Inn in Tucson Arizona. After I finally reached them--after MANY hours of trying--I had JUST passed the cancellation window. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. The people working at this company made a reservation for me in the WRONG area of the state of Ca. Coincidence? That's correct, CCI*HOTEL RES did not book a room for us, refused to give us a refund, and then made us jump through hoops with Visa to be reimbursed. You cannot get through to them via phone calls or emails. 1. never use CCI services; there are many others available, 2) insist on full disclosure of fees in advance, 3) insist on a statement of terms and conditions. He than offered me a 18% refund but never gave me a confirmation email of proof. I made a reservation at the Hampton Inn and Suites, N. Fort Worth-Alliance Airport on March 16, 2020. CCI sent me a copy of their receipt. I have received a Cancellation Number as well as a Ticket number and told it would that three to five days to appear on my cardI don't feel real good about this after reading all the reviews Dear CCI*Hotel Reservation and GETAROOM management. So, I booked the room through Super 8. Were you booking pre-paid non-refundable rooms for a large group of people for long stay somewhere and you picked Getaroom because they seemed cheapest? The following morning I called LaQuinta to verify the reservations & they indeed had me reserved for that date at a cost of $95 per room, which was what I expected. Fraud, I'm going to be reporting this to the Fraud division. Customer Care I have sent detailed emails, both receipts (the hotels and theirs) and copy of credit card statements. CCI*HOTEL RES Learn about the "Cci*Hotel Res" charge and why it appears on your credit card statement. So, now Im paying for their mistake. So at the time of your reservation, youve agreed to the reservation being prepaid. My wife noticed the next day that the charge went from $112 to $156 which I had booked from Holiday Inn there would be no charge anyway if using points.Beware of Google and typing in Holiday inn, you may get this scam site. And now For the "VIP Program," GetARoom.com charges customers a yearly $10 fee lumped into the "tax and recovery charges & service fees" paid for a reservation as a means to "conceal the existence of the yearly fee from consumers," the case says. This review was chosen algorithmically as the most valued customer feedback. 800-468-3578. The representative told me that it is different for them to cancel and their policy with Days INN wont allow it. When you try to reject purchase, they will fraudulently claim the consumer agreed to the fees and non-refundable. Marriott then charged us an additional charge for the last night. When I searched their site I found no cancellation link. When I got to the motel she said she couldn't honor the reservation because i had not booked through priceline as that is the only way they will accept reservations. Why does it take me away from speaking directly with the hotel and also charge me over $100 more for my three day stay than what the charge was from the hotel for the same room? Now, in addition to spending more that I anticipated, I had to spend time changing login information for several financial sites. I was not even in Texas on that date. I went online to make a reservation at Holiday Inn Express in Hilton Head and was quoted a price of $436 - imagine my surprise when I went to check in and I'd been charged $671!!! Just talked to the hotel directly and was told the charge for 2 nights was on 249.68 (114.43/night). I have reported this to the district attorney of Washington State. When I got to the hotel I was booked in a smoking room on Priceline.com for $66.00 on a Mastercard. Beware of these crooks, I am sure based in some [censored]ty open sewer place in Chenay India. Took me a few days to unravel and thanks to fellow travelers for posting here, which helped me figure it out. After a 13 hour drive, we arrived at the hotel at 930 PM. I thought I was on the Embassy Suites hotel corporate site and tried to book a room. We use cookies to improve your experience on our site and to show you personalised advertising. I called them three times which they put me on hold three times to call the hotel. CCI sent me a copy of their receipt. They refuse to let me talk to the proper department. BEWARE, they may steal your money also and you cannot get them to give your money back! So many things to watch out for. This is the version of our website addressed to speakers of English in Canada. We arrived at the Hilton a hour later. Within the hour I Canceled that reservation. Your feedback is an important part of our community and will help others make informed decisions. We tried to book a hotel at the Hilton in Santa Fe, moments after booking the room online; we realized we had been redirected to CCI*HOTEL RES. On my credit card I had a charge for $1955.28 listed as CCI*Hotel Res. What can be done to put this fraud out of business? You can try to call them and never talk to a live person and if you do get a live person, they have trouble speaking English. I ask to speak with a manager, i got nothing. Same things as everyone else. less. They will charge you well over the price that the hotel is actually charging. The correct process would be to take a split second of extra time and type www.hilton.com into your browser. My intention was to contact the Hampton Inn directly and book a room at a government rate. This is clearly deceptive to LaQuinta Inns and its customers. Fraudulently charged to my card using a virtual card. My credit card charge says CCIHOTEL 800-468-3578. Made a reservation on the spot for $75. In the process of disputing the excessive charge! Called the "customer service #" right away and the person on the other line only kept saying "no refund, no refund". Demand a room in another hotel of the same or better grade. We repeated our complaints. I did not know their change of plans. It included breakfast, he said. From the reviews I have been reading I will never use you again. I hope my family at least will be able to do business with you again. If not fraud, definitely unfair and deceptive business practices. I thought I was booking through the same hotel my company has been staying at like I did multiple times before. Kind Regards, We even notified each person on the line that we were talking to from this company that they have gotten bad bad reviews on multiple review websites, it didn't even phase them. He said I had to go thru getaroom to get my money back. Sue the hotel. Totally turning them in to the BBB! Business Profile GuestReservations.com Travel Agency Contact Information 4023 Kennett Pike # 53238 Wilmington, DE 19807-2018 Visit Website (917) 933-5719 Average of 187 Customer Reviews Customer. Please feel free to browse our reviews and complaints and share your own experience with CCI Hotel Reservations. When I received my visa payment I then see I was charged $312 USD which then converted into over $400 Can. This company is STEALING money! Since I am usually cautious about online transactions, I am upset that I fell for this scam. They then informed me they couldnt cancel as the hotel wont allow cancellations. I made a reservation for a room at the comfort Suites 7111 Rancho Mission Drive, Houston TX 77083, Phone number [protected], sometime in June 2018 for an event that was going to be at the hotel from July 27 through July 30, but the event was cancelled and Call the hotel and cancel my reservation. we paid $1,178.00 for seven nights. Please delete my credit card, American Express. Less than an hour later, I received the following email. Submit a complaint and get your issue resolved. We stayed 5 nights at Suburban Extended Stay Hotel in Avondale, LA with a reservation made with CCI. Even the hotel workers were shocked of the amount when I contacted them about it. Make people and Google aware of the practices of this people. Also be sure you have your R# for the reservation or they refuse to talk to you. Did you book that from a Tripadvisor page? They are a crap company, and there are many others out there as well. I too experience being scammed by CCI/ GETAROOM. In Canada. I immediately call the customer service with CCI and they told me the extra amount was added after I submitted my payment for taxes & fees. Called Baymont to reserve a room for travel family and the fraudulent # posed as the Hotel Desk for Baymont with Wyndham connected me to CCI, who continued the conversation posing as a direct desk clerk. This business should be put out of business! CCI Hotel Reservation misleads consumers to think they're booking online or via phone directly with a hotel. This comment was posted by a verified customer. The next morning a fellow we took to be the manager was at the front desk. When I made the reservation, it showed the charge at $75 for the room plus additional $5.00+ tax charge. FRAUD COMPANY in my opinion. Beware CCI*Hotel Res / getaroom.com Beware, Re: Beware CCI*Hotel Res / getaroom.com Beware. The CCI representative recorded my compliant, created a ticket number and escalated my issue. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. Who knows.. postings without details are pointless. You can also contact your bank or credit card company and dispute the charges and try to recover the money. The reservation was made in March for an October football weekend. Booked a reservation for a 2 night stay. Booked a room that should of cost 125cnd plus tax. It happened to me as their fraudulent staff lie to the travelers that they are direct hotel reservation specialists located of your choice thus taking your all infos such as credit card and personal infos. Members who are knowledgeable about this destination and volunteer their time to answer travelers' questions. You can call or send a short email to the hotel confirming your reservation. If however you were charged on your visa and the charge stands, and no reservation made then you should be able to now apply for a refund via your card provider for the non provision of a service/goods received. Capital One is handling this as fraud and refunding my money. the numbers I have are JC8T4F2, and JPO1PF7. Totally false claims and Scam Stay AWAY. They aren't licensed to operate in California. But we were only traveling for our boys soccer game so booked a two night stay, then found out we only had to stay one night. Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. Dear CCI, on Dec. 30, I made a reservation with what I was made to believe was - Personal Finance Club I accidentally booked a reservation for the Hilton in Philly through their website thinking i was booking through Hilton. I made another reservation with Hyatt directly in the hotel I wanted with assurances I can cancel anytime up till 48 hours prior to check in . Because the discounts applied to only a portion of the charges for breakfast, we realized we'd now be paying something more than the $174.03, presumably around $200 for our stay. total cost $281.89. This comment was posted by a verified customer. I reserved 2 rooms at LaQuinta Inns in Kerrville TX for the night of November 25, 2021. Are you a travel agent that uses hotelbeds sometimes? I was told I would get a refund and that I would get a confirmation email within 24 hours I have not. Regardless of what you thought you booked, all reservations through Getaroom is prepaid. This company is a scam. Double charges for hotel res. We have stayed at this hotel every year at Memorial Day WE and find it to be clean and reasonable. It is effectively they who caused the duplicate charge. Total Scam, The total room amount was advertised for $70 and when I submitted my payment through Apple Pay the amount increased to 111. I made hotel reservations through what I thought was the Quality Inn in Pullman, Washington but ended up with CCI hotel reservations. Suspicious myself of the amount and how it had been charged I connected the hotel and the workers itself could not believe the amount that had been changed. I call the number for Choice Hotels (Sleep Inn & Suites) and was quoted $104.88 for one night double non-smoking room. The hotel charge was $130.32< CCI charged $187.68. In my opinion, if those things are done then that greatly reduces the risk of accidentally booking on a random booking site.

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