westshore bath complaints

Then we discussed financial options. You were awesome. In September, 2021 Coleton B came to my home and showed me the options for converting a jetted tub to a walk-in shower. Here are the metro areas the company serves: West Shore Homes home improvement services focus on three key areas: bathrooms, doors, and windows. What normally would have taken a couple of days was completed in just one day. We are so please with this project in our house in Lakeland fl. Had an issue with the beach seat. Westshore home was extremely professional from the sales representative who came to my home the wonderful installers, Franklin and Jordan. Copyright 2023 West Shore Home. No problem Contact us today and well get started on your bathroom remodel right away. Zach did an amazing job. Louisville, KY, Pamela Rouse Shelbyville, KY, Phillip Lagrave So I ask for an itemized estimate with only the larger bathroom. Many thanks gentlemen. I scheduled a repair on our handrail in one of our showers. Steve V. said: When I decided to do some remodeling and ad a drop ceiling I knew I, Will R. said: We went and got three quotes. I can't say enough about the 3-man crew that installed my windows today. Kaile, Jeff and Thomas worked very hard without taking a break and had it installed in about eight hours. The crew leader Emma is an outstanding leader with her workers. BBB Business Profiles generally cover a three-year reporting period. Schuyler and Matt came out first thing in the morning, as scheduled. Palm Harbor, FL, Larry & Patty Brock My elderly mother had them come in to quote just a shower that she wanted redone to make it safer for my father. They cleaned up after themselves and were considerate of my requests! This was a day short of three weeks! Thank you, West Shore Home, for a very pleasant experience with your staff and installers. The guy came in and quoted 21,000. Youll need to contact a sales representative for more information about the companys specific services and products. West Shore Home's bath remodeling division focuses on durable products, lightning-fast installations, and a customer-focused, convenient experience. Cleveland, OH, Aliyah McKenzie (Lily) He removed our tub-shower combination and put in a new acrylic walk-in shower. Though the companys prices are higher than competitors, it uses technology to make the remodeling process quicker and more efficient. We provide a seamless experience from beginning to end, without cutting any corners. Bathroom Remodeling Contractors Atlanta GA | West Shore Home Offer Terms For Sales: (717) 697-4033 Phone Number: (717) 697-4033 Get a Free Quote Today Services Baths Windows Doors Appointments Call Sales: (717) 697-4033 Service: (866) 218-5309 Menu Atlanta, GA West Shore Home BACKED BY OVER 20,000 FIVE STAR REVIEWS West Shore Home installs windows, doors, showers, tubs and walk-in tubs. Edited March 11, 2022, Anna Morales The cost typically breaks down to about $100 to $200 per square foot of bathroom. But that was pretty much where we were hoping we could land. Other than lousy follow ups, I love my shower, but will not recommend them to anyone. , and Virginia. We were hoping this was the right decision-BUYER BEWARE. Reel. All rights reserved. in our bathroom. No finance charges will accrue on your account during the promotional period, as set forth in your Truth in Lending Disclosures, and you will not have to pay a monthly payment until the promotional period has ended. Decatur, GA, Amber Strickland 2023 Trustpilot, Inc. All rights reserved. Atlanta, GA, Susan K We LOVE LOVE LOVE our BEAUTIFUL NEW WALK-IN SHOWER. They did a great job. Patrick G. and Claud we had a tub-to-shower conversion done at our previous address in Newport News Va. Trussville, AL. They do not say If You Qualify..I truly thinkbtjis is false advertising. Customer Reviews are not used in the calculation of BBB Rating. Learn More About tub to shower conversions, Licenses / Certifications / Registrations. To provide a ballpark number, a recent customer in South Carolina was quoted $8,871 for a new shower installation after several discounts. Since then, we moved to Okeechobee Fl and need the same thing done here; however, we were told that Okeechobee is out of their service area the 4 stars is for our experience with West Shore in VA. Why is Okeechobee out of their service area? My installers were Brian J. At first I was so impressed with this company but now I'm so unsatisfied. Appointments Call. We even asked for a refund for the remainder of the project but cant get any help! We strive to be the best window contractor, because we believe it is all about helping people. Book B&B Ateneo, Sestu on Tripadvisor: See 16 traveler reviews, 17 candid photos, and great deals for B&B Ateneo, ranked #1 of 6 B&Bs / inns in Sestu and rated 5 of 5 at Tripadvisor. They finished the work in just one day. I felt the project was managed as a quick job rather than a real unique situation that needs better attention to detail. This isn't professional if you ask me. locations. If you repay your purchase in full before the end of the promotional period you will not have to pay any finance charges. The windows appearance is outdated or doesnt match the rest of your home. We reviewed each companys licenses, certifications, and liability insurance coverage. s pros and cons, services, availability, and customer reviews. They had positive experiences with the sales and installation crew but found it difficult to reach customer support teams. for your patio in two-, three-, or four-panel designs and hinged and French interior or exterior doors. Overall, customers were pleased with their finished projects from West Shore Home. According to Remodeling magazines 2021 Cost vs. Value report, a mid-range bathroom remodel has a 60.1% return on investment. Mr. West Shore, what do you mean you don't know? Courteous and polite. *Financing offers a no payment - no interest feature (during the promotional period) on your purchase at an APR of 17.99%. He advised there would be an 8 - 12 week wait with which we agreed. Very professional.We had two new walk-in showers installed in two bathrooms by the same installer, Alec DuBreuil. Finally, we reviewed the companys years of experience and customer reputation on the Better Business Bureau (BBB). I followed all the directions they gave me. Pick your preferences on shower type, tile pattern, color, and accessories to build the new shower youve dreamed of. Exactly what we wanted and it looks beautiful! BBB Business Profiles may not be reproduced for sales or promotional purposes. My installation crew Joe, Jacob and Jonathan were professionals and experienced from the beginning. Update the look and functionality of your bath / shower with features like shelves, caddies, grab bars and built-in seating to ensure a safe and comfortable bathing experience. Myrtle E. Wallace They were both very courteous kept my house clean they both work together as a team and thats what yall are looking for and they made a beautiful shower insert, I am so happy with what they put in my bathroom. We decided to cancel other appts that we had later in the week. Susan J. They seem to have blocked off the drainage pipe from my sink that intersects with the shower drain. On August 9, 2021, West Shore Home installed a new shower in our bathroom. I love love love my new shower. The change is amazing. West shore installed our bathroom with mismatched hardware (faucet, showerhead etc) so we called and changed the colors to matte black, they came out months later and added doors and black matte hardware as requested, including 2 inches larger floor pan. You will not be disappointed! Other features and options include glass inserts. I did eventually pay to enhance the shower with a door, at the first visit the wrong door was installed, a separate time was set up to install a door to ensure I could enter the shower without hitting my head. They really did everything in ONE day! Mike J. and Mike D. did a great job on my windows and cleaning up after themselves.Thank you. Received an estimate. We also analyzed the 100 most recent reviews on various sites including Best Company, Google Reviews, and Trustpilot across various locations and branches. Licenses / Certifications / Registrations. This is twice in 1 year. Thank You, D. D. Sachtleben, Gruetli - Laager, TN, Job well done, professional workers.Cleaned up after job. West Shore also installs sliding glass doors for your patio in two-, three-, or four-panel designs and hinged and French interior or exterior doors. They took an extremely ugly bathtub and tiles out and installed a gorgeous and safe walk in shower. After having to reschedule the apponitnment from two weeks ago, Josh made it to put the caps on the top of the shower. The installers were courteous. We are very pleased with the finished product. We assessed reviews from various locations including South Carolina, Pennsylvania, Kentucky, North Carolina, and Virginia. We were looking to get our bathroom remodeled and came across West Shore Homes. Paul was great in explaining what would be done, when, and how. The sheetrock guy did an excellent job, but the flooring now has black mold from the leak where a connector wasn't connected properly, causing the leak. Thank you Anthony F. Alex M. and Jason P. I will highly recommend West Shores to others. I had to caulk it myself. Customer service was poor. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile. Gayle Dickerson recommends West Shore Home. Everyone involved in our bathroom/shower remodel did an excellent job. We are exceedingly satisfied with the service. Within just the first year, I had to get someone out here 4-5 times to address issues we were having isnt a good feeling when youre spending $8,000.00+ on a product or service, even if it is under warranty. The first time, I left a message. Her professionalism and knowledge in bathroom remodeling is outstanding and her managerial skills is by far the best I've seen. As a matter of policy, BBB does not endorse any product, service or business. Exactly 2 yrs into this project (8 service orders later), we had to have it redone! Jason removed the old tub & shower. I would would think for $15,000 they could throw in a nice shower head. Ooltewah, TN, Jerry Rea management very poor, pass the buck to the next; excuse after excuse. Our installers, Ernesto & Brandon, were very professional, pleasant and did an excellent job. Its a pleasure. He removed our tub-shower combination and put in a new, . We had Westshore re-do our bathroom. Everything was cleaned up beautifully, they were courteous and extremely professional. Its headquarters currently has an A+ rating from the agency based on its transparent business practices and. The installers Alex and Mason installed the travertine look and it is beautiful in the guest bathroom. They put down floor covering when they arrived and did a great cleanup job prior to leaving. Although it took three months to get my shower stall manufactured, once they installed it, they finished the job in one day---except for the leak that damaged the sheetrock and flooring in my room that is adjacent to the bathroom. , and transoms. In my opinion Emma showed excellent attention to details and knowledge of her profession. Local West Shore manager Eric claimed they never received a request to include a door, and insisted that I pay an additional amount $900 to install the door. 12 MONTHS NO PAYMENTS, NO INTEREST* & Free Installation** However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. Thank you Holly, Neal & Jason!!!! Tampa, FL, LaCelle Howard Rock Hill, SC, Myrtle Wallace I called them they returned, replaced the chalk. He certainly is an asset to this company. Mooresville, NC, Marilyn M Because theres no grout to scrub and our products are mold, mildew, and crack resistant, cleaning your new bath or shower is a breeze. Kinston, NC, Susan J There were areas that the cheap caulk they used washed away. Edited September 14, 2021, Susan Edwards Other restrictions may apply. You can custom design your bath adding safety bars giving you the extra support entering and exiting your tub. Below, weve broken down West Shore Homes pros and cons, services, availability, and customer reviews. Normal late charges apply once the promotional period has ended. Smitty Youll also find cost and financing information and answers to frequently asked questions. We WILL DEFINITELY use West Shore Home again when we get ready to replace our door and Windows. Door installation services are only available in cities in, Hinged windows that open from the bottom with a hand crank, A three-sided window that protrudes from an exterior wall, often with a seat or bench inside, Similar to a bay window but with four, five, or six sides, Hinged windows that open from the side with a hand crank, Standard windows with two vertically moveable sashes, A glass chamber that projects outward from an exterior wall, often found above kitchen sinks, Small, hinged windows that open inward at the top, often found in basements and garages, Large, single panes of glass that dont open but provide unobstructed views of your landscape, Two-pane windows with one or two horizontally moving sashes, Custom shapes including round, half-round, triangle, oval, arch, and trapezoid, touts energy-efficient, 11-layered windows that reduce UV radiation and lock out heat. Luckily this was not a problem for us. He explained each step thoroughly as well as working neatly and efficiently. When you sign up on its website to receive a quote, you enter your location (zip code) and will be able to tell if your city is within the service area. When I wrote my review on my bathroom installation I forgot to mention the sales representative that came to my home Alex S. Alex represented the company with a lot of knowledge about the products his company sold. Thanks guys. It looks great. Anyone can write a Trustpilot review. Now 9 months later my drain has come apart, the caulking is coming loose and has turned in color. They both was very nice to my husband and myself. He listened never tried to take over and talk us into something other than we wanted. Need to file a complaint? West Shore Home Bath Remodel Contract and Price After everything, it will be closer to $9000 than $8000. they were very detail oriented and professional about there job plan. They need to focus on training and accountability and less of joe and Kristen and the bogus commercials. 100% of a We can make your bathroom handicap accessible with a low and no-threshold option that will make getting in and out of the bath or shower easier than ever. *Financing offers a no payment - no interest feature (during the promotional period) on your purchase at an APR of 17.99%. How much does it cost to remodel a bathroom? Had many problems with the installation work and confrontations with the management staff at the home office in central Florida. Just wondering if the 10,000 free window replacement in the Pittsburgh area is a scam? Normal late charges apply once the promotional period has ended. In the meantime, please check out a few of our reviews below. fra107. I called and was told a manager would be by between 10 and 12, which was the first I had heard about it. Both were efficient and knowledgeable of their job. The installers were kind as can be and very receptive. . They had it installed in the one-day time frame as promised. By simply wiping the nonporous surfaces, you can effortlessly maintain a clean bathroom space. they were kind, courteous and so skilled. I'm so unhappy right now Josh, Phernell, and Bob were amazing. Some. Working alone, he finished the job in 6 hours. The install crew should be recognized as well, the crew leader (Casey Sutton) & the team members (Jason Stamps & Bradley Fischer), their work was efficient and very high quality, it was obvious they all were highly skilled tradesmen. depends on several factors, most notably the bathroom size and extensiveness of the remodel. I would use West Shore again, and I will tell everyone about your company. Our products are made of durable materials that resist wear and tear, so your new bathtub, shower, or wall surrounds will look new for decades with minimal maintenance. Youll need to contact a salesperson to schedule a time for a design consultant to visit your home for a free estimate. Okeechobee, FL, Aida L Gonzalez Baths Windows Doors. They arrived on time and were done FASTER than anticipated. This is nice for residents because you don't have to spend more than a day without your bathroom. Clayton, NC, Barbara Leirer 2023, International Association of Better Business Bureaus, Inc., separately incorporated Better Business Bureau organizations in the US, Canada and Mexico and BBB Institute for Marketplace Trust, Inc. All rights reserved. They arrived on time both days (I had two bathrooms) and were very professional. He had to improvise when he finished it looked like the shower base and the base had been made as one piece. Sales: (717) 697-4033 Service: (866) 218-5309. We would recommend him for future installations. Bathroom remodels increase your homes value and make it more comfortable to live in. Our shower was a BIG job and it took them 2 days. 386 330. We attempt to partner with many of the companies on our site. The shower installation was done several weeks and that came out so nice I enjoyed the whole experience with west shore home. Though more expensive than competitors, the company has a reputation for using high-quality products and installing them quickly. Its headquarters currently has an A+ rating from the agency based on its transparent business practices and handling of customer complaints. West Shore Home has been accredited by the Better Business Bureau (BBB) for 15 years. On 7/14/21 I received a reminder call that they will be here on 7/15/21 between 8am-10am. Your final price will depend on your specific project, but customers have reported that West Shore Home is slightly more expensive than average. We made an appointment for 5/29/21 for West Shore Homes to come to give us an estimate. West Shore Home can help you transform your current tub or shower to a beautiful new bath. Because of their backlog, they brought in Jimmy and Kyle from PA. We also read each companys warranties to learn about product coverage and transferability. Though some homeowners noted that the prices were high, they complimented the quality workmanship and recommended the company to others. The process was completed in a day. Thanks you James and Tavner! DC made correction and customer decided not to move forward considering the price change. Your experience with West Shore Home bathroom remodels will begin with an in-home design consultation and quote. With our low and no threshold options, getting in and out of the shower has never been easier. It was a situation different than the normal sealing of shower to floor. All of its windows include a full lifetime, . Darry came out on the date of repair. I had questions throughout the beginning and they immediately got my answers once complete they went over what was done. Kinston, NC, Shirley Rouse West Shore Home installs acrylic bathtubs and showers and converts tubs into showers. The initial order was taken by Salesman Joshua B. who went over various shower models to include specific shower doors, but on the installation date the shower was remodeled without a shower door, a curtain was added in its place. If you repay your purchase in full before the end of the promotional period you will not have to pay any finance charges. Its also extended into more states and now operates in 23 cities and metro areas. Whether you want your tub surrounded by subway tile or granite-like walls, you can add your own style to your new bath. It was a pleasure to have you in our home today. I got everything out of my bathroom to have it ready for them to come. At West Shore Home, we are all about Fast, Convenient, Risk-Free Remodeling. True, they ONLY do the shower area and we will now finish remodeling the rest of our bathroom. Lastly, they cleaned up both days before they left. Call 866-393-4573 for financing costs and terms. West Shore Home offers quality services and professional installation for bathroom remodeling. Yesterday she came with Deon and Joe and today she came with Jordan. 2023 Cond Nast. He explained each step thoroughly as well as working neatly and efficiently. Find out how we combat fake reviews. No return calls or answers .Management who cant make a decision or rectify any problem!! Knoxville, TN, Alice Bipat The only option was a curtain. Working alone, he finished the job in 6 hours. Heres what some West Shore Home customers had to say about their remodeling experiences with the company. Enjoy your new shower with updated accessories like shower heads and multi-function hand shower. Ray and Eric did a fantastic job installing our, and it looks great. I hire West shore to do my walk in shower it was beautiful and the men was very professional and knowledgeable about their job. Well guide you through the process. Jonathan and Michael did an excellent job with the installation. Heres a closer look at what the company offers. Architectural Digest may earn a portion of sales from products that are purchased through our site as part of our Affiliate Partnerships with retailers. You see visible damage such as deterioration, chipping, or water stains. Clayton NC. Very polite and answered all my questions clean up after thay was done explain how thing was going about the work thay was doing .Thomas R &Paual J &Austin B was very nice at all times.

What Time Do Wages Go Into Bank Lloyds, Articles W