(Copies are available upon request or refer to our website: WWW.ROYALCARIBBEAN.COM.SG). To access your reservation, go to reservation look up. The types of medications kept onboard are limited, and guests must bring an adequate supply of any specific medications they need. Traincar Host: US$1 a day per guest. Port agent address: Wallem Shipping (Singapore) Pte Ltd, 991 Alexandra Rd, Singapore 119964 You may also want to bring a raincoat, hiking shoes, and a travel umbrella. Royal Celebrity Tours has no control over this schedule. Whether you want a fresh hot cup of coffee or a late-night snack, our Room Service helps make your cruise vacation hassle-free. You can complete most of your mandatory guest safety briefing right in the app. You can unsubscribe at any time. Weve secured seats with major airlines at negotiated special rates and passed those savings on to you. Cigar and pipe tobacco is limited to designated outdoor areas. Two-way radios/walkie-talkies are permitted. Royal Caribbeans liability for loss or damage to property shall be limited otherwise in accordance with the provisions in the Cruise Ticket Contract. For further check in assistance visit us online at, A) www.RoyalCaribbean.com We regret that RCT cannot issue refunds for unused portions of your cruisetour. Portside: Left side of the ship when facing the front of the ship. Royal Caribbean Internationals highest priority is to ensure the safety and security of all guests. We adhere to guidelines from the Children's Online Privacy Protection Rule (COPPA), which states that guests must be a minimum of 13 years of age to be able to create an account and use the guest chat feature. The Refusal to Transport Policy provides, among other things, that a booking request may be denied, for example, where the guests conduct on a prior cruise has resulted in disciplinary measures by Royal Caribbean. BOLD SAVINGS ON YOUR FAVORITE HOTELS. These must be booked at least 5 days prior to your sailing date. Connect to WiFi-Guest-Spectrum on the ship. Laundry and dry cleaning services are available on a 24-hour service. WHAT ARE THE GRATUITY GUIDELINES FOR CRUISES? Dinner Multiple dining times. We do not provide irons in staterooms as they constitute a fire hazard. Any condition requiring medical treatment or attention must be reported to Royal Caribbean in writing when the booking is requested or, if such condition arises after the booking is requested, prior to the boarding date for that guests cruise vacation. Please plan to get to the terminal then - not before or after - so you board smoothly. Please submit your dietary request in writing (in as much detail as possible as to your particular requirements) at least 45 days prior to North American sailings, 90 days for European/South American sailings and 100 days for Australia/Asia sailings. Select Activate Wi-Fi. Please note, you will not be charged for this purchase. Once onboard, please meet with the Maitre d to review the menus and address any questions you may have. You must therefore ensure that you check all details of your chosen holiday with your Travel Agent or with us if booking direct, at the time of booking. These requests are made to provide a comfortable cruise for everyone. Quench your thirst onboard with the best value on your favorite drinks. Frequently Asked Questions Travel Requirements & Documents Testing Requirement Online Check-In Boarding Vaccine Requirement Crown and Anchor Society Loyalty Program Future Cruise Credit In the absence of negligence on its part, Royal Caribbean is not responsible for any loss, theft, pilferage and/or damage to a guests property, which includes items such as money, travel currency, jewellery of any kind, photographic/ electronic equipment or other personal property. Royal Caribbean International kindly asks all guests to please observe the smoking policy. Look up my reservation Please enter your cruise information to view and edit your reservation details. Youll find endless opportunities to make the most of every moment like game-changing activities, world-class dining, show-stopping entertainment, and plenty of ways to unwind in the sun. Under no circumstances may dangerous articles such as controlled substances, firearms, explosives, cylinders containing compressed air or combustible substances, etc., be contained in any baggage or brought by any person onboard. For details, please visit: WWW.ROYALCARIBBEAN.COM/agepolicy. 2. However, any information contained herein, including pricing, is subject to change without notice, and Royal Caribbean reserves the right to refuse to honour any prices that were erroneously printed or quoted. You can also contact our emergency travel team at + 1-305-982-2700. Cigar and pipe tobacco is limited to designated outdoor areas. Using your onboard credits Cell number: +65 9720 5910 If you wish to recognize individual members of the crew for exceptional service you may do so at your own discretion. Port address: Baggage porters will be on hand to direct you to taxicabs, buses and cars. From thrilling water slides and rock climbing walls to Broadway-style shows and gourmet dining experiences, there's never a dull moment. To view current offers, please visit www.clubroyaleoffers.comand enter your last name and Crown and Anchor Society number. 4. To assist in locating areas where smoking is permitted, guests will find visible signage posted within all smoking areas and ashtrays that are provided for use. On the day of boarding, make sure to affix your bag tags (with your name and cabin number clearly written) to your luggage so that it may be delivered to your stateroom. Prices vary for each excursion and are subject to change. While your unforgettable holiday can begin practically from your backyard, it will take you on a far-flung adventure of bold and irresistible discovery. G) Note: Steps 2, 3 and 4 are optional. If your name has changed since . Items to leave at home Getting to port of Singapore Helpful Singapore port information Healthy sailing Royal Caribbean App For Transatlantic, Transpacific, Hawaii, select South American and other selected cruises/cruisetours, the infant (as of the first day of the cruise/cruisetour) must be at least 12 months old. Wear face coverings: Face masks are optional, outdoor/indoor, in your stateroom or on your balcony. Plan now and enjoy onboard. Planning your epic adventure just got easier with Royal Caribbean Hotels. US$7.95 per minute and will be automatically charged to your SeaPass account. 61 Marina Coastal Drive, Singapore Prior to obtaining your SeaPass, use your SetSail pass for purchases. Cancellations by RCT: If RCT cancels a cruisetour or the land portion thereof, it will re-book passengers on the same cruisetour with a different departure date or a similar cruisetour. The Malaysian Ringgit is a non-internationalized currency. Purchase Internet before the cruise? Breakfast Open Royal Caribbean changed its main dining room (MDR) menus earlier this year and that set off a wave of complaints from long-time cruisers. The cost is US$7.95 per minute. All indoor public spaces, staterooms, and balconies are smoke-free. Under no circumstances does Royal Caribbeans responsibility extend beyond the ship. Kosher for Passover meal requests MUST be received 90 days in advance. The 15 Night Ultimate India, Sri Lanka & Malaysia Cruise visits Singapour, Singapour; Kuala Lumpur, Malaisie; Penang, Malaisie; Hambantota, Sri Lanka; Colombo, Sri Lanka; Conchin, Inde; Goa, Inde; Abou Dabi, mirats arabes unis and Duba, mirats arabes unis. If you purchase a pier transfer service, well meet you outside of the customs area (or other designated meeting point) after you have claimed your luggage and show you to our coach, in which youll ride to the pier in comfort. Your key is on your stateroom door Items that generate heat or produce an open flame: Electrical extension cords, coffee makers, clothing irons, steamers, hot plates, candles, incense, torch or novelty lighters (matches and traditional lighters are allowed), flammable liquids, explosives, fireworks, hookahs/water hookah pipes, and any other item that may create a fire hazard. SAVE YOUR SPOT Secure your spot in your favorite activities before they sell out. Use the app: You can make dining, activity and shore excursion reservations, use the daily planner to chart your course for the day, and open deck maps to figure out the best way to all the fun. Find your Zen with one of our Spa & Fitness Packages. These bottles will be returned on the last day of the sailing to be enjoyed back home. Emergency signal (7 short and 1 long horn blasts): In the event of a real emergency, seven short and one long horn blasts will sound indicating guests should proceed to their assigned muster station. We ensure that you are the first off the ship in order to maximize your adventure time. Forex offices are widely available in the ports of call, should you require to purchase Malaysian Ringgit. For more details about how we use your information, view our. Take any last-minute photos. Wander to the postcard-perfect beaches of the South Pacific, island hopping through paradise. *Please see all applicable Terms & Conditions for Promotions, Sign up to receive information about our special offers and deals. . Royal Caribbean disclaims all liability for damages for emotional distress, mental suffering or psychological injury of any kind, under any circumstances, except to the extent such disclaimer is prohibited by 46U.S.C.183c.(b). Electronic cigarettes or e-cigarettes are only permitted within the designated smoking areas. <link rel="stylesheet" href="styles.32ff1387e006a1cf.css"> Or, if you don't have a My Cruises account, create one now. Day 3 - Penang, Malaysia. Dining Room Schedule Other special diets such as kosher meals, gluten free and lactose-free may be available upon request (Note: Kosher meals are pre-packed and are only available for dinner in the main restaurant). Flight information must be provided in order for the transfer to be confirmed. Evening: Smart Casual 100% fresh, filtered air: Our HVAC system continuously intakes 100% fresh ocean air, filtering it for all indoor rooms and areas. That lets us stagger guest arrival and reduce crowds at the terminal. Remember to keep a change of clothes out for the next day. We reserve the right to vary minimum age limits without notice where local laws require or where necessary or desirable deemed. START HERE. Watch as robots craft a custom juice creation for you at the Bionic Bar. You must be at least 18 years of age to purchase, possess or use tobacco onboard. Guests who use wheelchairs must provide their own collapsible wheelchair and may find certain areas of the ship inaccessible. Normally, changes in the itinerary are to protect the interest and safety of our passengers. You will usually have access to your cruise . My Time Dining (open seating) is now offered fleet-wide offering guests flexibility with their evening dining. In a unique situation, one Royal Caribbean International cruise has been oversold, and the cruise line is offering . Shorts are welcomed for With restrictions on buying and selling of currency outside of Malaysia, we're unable to provide foreign exchange (buying or selling) of Malaysian Ringgit onboard. The top reasons to book a Shore Excursion are because it is convenient, it's a one stop-shop for all your planning. On your shore excursions, all destinations are casual. The award-winning Quantum Class, Spectrum of the Seas is a Far East adventure full of feats and firsts. excessive drunkenness, fighting, verbal abuse of a staff member, unruly behaviour, vandalism in any public areas, etc.) If a guest reaches a birthday that will change their adherence to our alcohol policy, they may visit the Guest Relations Desk and on showing their passport as proof of age, their records will be updated to allow them to purchase and consume alcohol. Marina Bay Cruise Centre Singapore (MBCCS) After, show up at your assembly station anytime within the assembly window to complete it. Each guest agrees to indemnify Royal Caribbean for all penalties, fines, charges, losses or expenses incurred or imposed upon Royal Caribbean by virtue of any act, omission or violation of law by the guest. Maps and ship layouts are for informational purposes only and itineraries are subject to change. WHAT ABOUT ADVANCED OR DELAYED SAILINGS AND CHANGES IN ITINERARY? WHAT HAPPENS IF I BECOME SICK ONBOARD SHIP? My Royal Cruise is the place to get the most out of your adventure. Dress to impress with collared shirts, dresses, skirts, and blouses, or We appreciate your cooperation in this endeavour. The shows labeled as "Reservation Required" will need to be reserved. Carry fragile and valuable items with you. These measures include screening all guests and their personal property prior to boarding. Royal Caribbean is not responsible for any misprints appearing in this brochure. WHAT ARE THE CONDITIONS OF MY CRUISE TICKET CONTRACT? In the unlikely event you have reason to complain during the cruise, you must immediately notify the Pursers Desk and the provider of the service in question (if not us). Weapons, illegal drugs, and other items that could interfere with the safe operation of the ship or the safe and secure environment of our guests and crew are prohibited. WHAT TO KNOW BEFORE YOU GO ON YOUR CRUISE. If no cruises are listed, check that your loyalty information is showing ne. Answer your health questions: If youve checked in on the app, well send you a notification the day before your cruise to complete a few health questions. We are delighted to have provided a safe and enjoyable cruise to millions of guests over the years. Youll need your passport and cruise documents to board the ship. Your SeaPass While we realize that the in-app chat feature is a great way to keep in contact with your children onboard, we want to keep your child's privacy intact. Guests affected by a disability or medical condition must be self-sufficient or travel with someone who can provide all necessary assistance. SeaPass is used for all expenditures except for those few that require cash: gratuities (other than bar and wine service), foreign currency exchange and casino gambling. The land portion of all cruisetours is generally performed by independent contractors. Use the app for reference. We strongly recommend that you have a fully comprehensive travel insurance policy to cover any such eventualities. Upon boarding the ship, notify our Guest Relations Desk of your delayed luggage situation. Businesses will generally not accept foreign currency for payment. SeaPass account hold charge For Alaska Cruise tour guests, transfers are not included except in Vancouver. That's entertainment Guests may do so by providing an additional gratuity to their SeaPass onboard account or a cash gratuity at their discretion. Basic specifications are as follows: up to 10-mile coverage range, up to 5 watts power, internal voice, operated transmission, no external mounting antenna. Royal Caribbeans Guest Conduct Policy may be enforced, up to and including disembarkation, if a guest violates any alcohol policy. HOW DO I FIND OUT ABOUT AND PAY FOR SHORE EXCURSIONS? Property lost or damaged should be reported to either the Pursers/Guest Relations Desk or to a designated Royal Caribbean employee prior to leaving the ship, tour vehicle or baggage claim area. This applies to all stateroom categories onboard. Stay close to home on a cruise to Malaysia, discovering cultural and natural marvels in Kuala Lumpur and Penang. The Cruise Ticket Contract limits your rights. For your convenience, our ships use a cashless system SeaPass. By car: Follow signs to Marina Coastal Drive. Smoking areas Day 6 - Hambantota, Sri Lanka. For guests making bookings which involve cruise itineraries where the place of departure or destination is a member state of the European Union where this Regulation applies, subject to such not being in conflict with Singapore law, we limit our liability to you for death and personal injury or loss of damage to luggage. Submit a current cruise offer or active Players Card from a qualifying casino and you could be eligible for valuable discounts or even a complimentary sailing for two*. All aboard by 3:30 pm Only available for guests aged between 3 to 11 years at the date of sailing. It will be on your stateroom door by approximately 1:30 pm. Give us a hand: Practice hand hygiene by using sanitizing stations throughout the terminal. TOAST TO TOP SAVINGS. Guests who prepay gratuities will not have an automatic daily gratuity added to their SeaPass account. Pool towels Your SeaPass is your room key and is used for onboard purchases. To ensure you do not miss out on your chosen shore excursion, we strongly recommend that you visit our website RoyalCaribbean.com.sg to reserve your place. Any offers, future credits, payments or claim settlements accepted by you while on board the ship constitute to full and final settlement of your problem. For the comfort and enjoyment of our guests, our ships are designated as non-smoking; however, we recognise that some of our guests do smoke. Royal Caribbean reserves the right to ask for proof of age, revoke or otherwise restrict drinking privileges of any guest, regardless of age. Along with showstopping original productions, live music, parties and parades and next-level spa treatmentsan unrivaled world of thrills and chills awaits you. Plus 50% off all guests and kids sail free*. The staff at the Explorations Desk onboard will be happy to provide you with information to book your shore excursions. Your friends and family can contact the ship by dialing 1-321-953-9003. Play smart, swim smart, stay safe The transportation of guests and baggage on Royal Caribbean ships is governed by the terms and conditions of the Cruise Ticket Contract included as part of the cruise ticket. Cigarette, cigar, e-cigarette and pipe smoking is permitted in designated outdoor areas. WHAT ABOUT CASH, CHEQUES AND FOREIGN CURRENCY? You can unsubscribe at any time. By bus: Board the 400 line towards Shenton Way and disembark at the Marina Bay Cruise Centre stop. This system allows you to charge all onboard purchases by presenting the card that is issued to you upon boarding. Formal: cocktail dresses for women; suits or jacket and tie, or tuxedos for men. the parent/guardian will be held accountable. If any charges or refunds are incorrectly recorded, you must resolve these with the pursers office prior to disembarkation. If a problem cannot be resolved to your satisfaction and you wish to follow up on your complaint, you must write to our registered office in Singapore as detailed above, giving your reservation reference number and full details of your complaint. There are select cruises departing from China that will not have a non-smoking area in the casino. Your Purchase of Shore Excursions and All Other Goods and Services. Dcouvrez nos itinraires de croisire et choisissez la chambre qui correspond vos attentes et votre budget parmi notre slection. For your convenience, the guests Relations Desk can cash travellers cheques and provide foreign currency exchange. Guests desiring to transfer to higher-priced accommodations, which may be available during boarding or after sailing, may do so by paying, in cash, with travellers checks or by credit card, the difference in published full cruise vacation prices. Venture to Vietnam and find your chi in bustling Ho Chi Minh City. It is your responsibility to ensure that you and everyone travelling with you have all necessary passports, visas and all other travel documents and that these are valid and in order.
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