verdade. It leads to a happy workforce that genuinely cares about the work they are doing, industry-low turnover rates, and the very best talent in the industry. Customer Reviews are not used in the calculation of BBB Rating. We will help get the answer! Yes, youll have a fixed training schedule that is led by a Inktel at home trainer. Then, please do let us know. BBB Business Profiles are subject to change at any time. Inktel culture lives and breathes through our customers, our partners, and our employees because Inktel is Where Talent Lives. Flexibility is a key part of being a Service Partner at Inktel. Demonstrate ability to deliver a high level of client service under high volume, Prior customer service/troubleshooting experience preferred, Able to quickly navigate through multiple systems simultaneously. Making the shopper feel special by appreciating and respecting them! Lets connect and find out how Inktel creates world-class interactions, 8200 NW 33rd St,Miami, FL 33122Suite #100. As a job seeker, what should I be on the lookout for in a job description? Common noise distractions include televisions, radios, barking dogs or other pets, family members or others in your home, doorbells, cell phones and even lawn mowers. . No clear communication from leadership. I'm relieved that I quit and that's never a good sign. Do I work a fixed schedule or will my schedule vary? Depending on the client's needs, the expected hours you would need to be available to work would be 32 hours unless our business needs change. December 26, 2022. This is a virtual customer support job taking incoming calls, working from home using your own computer equipment that meets our technical requirements. Suite 100 You must be hard wire connected to the internet. Between having your computer barged into and "whispered" to while doing chats, they also "coach" you everyday on the calls you do. Through company activities, community events, guest speakers, wellness awareness campaigns, health fairs and much, much more . Inktel believes that the most important part of success with our clients is hiring the right teammates. Miami, FL Easy Apply 20d. Minimum 32 hours per week, however it is very likely that it will be 40 hours or more. Keep up to date with product/procedural knowledge and assessing industry trends; translate knowledge into written client communication, Work in tandem with the quality and training team to self-manage performance expectations, Maintains proprietary call center database (CSC) by entering information accurately and fully documenting all client interactions appropriately, Be punctual to work and adhere to all schedules and deadlines both scheduled and special projects, Strive to exceed key performance indicators (KPI) and quality goals as outlined by management. Online job search engine FlexJobs.com recommends asking yourself a few questions when responding to an online job opportunity: Is the hiring companys name listed in the job listing? Denna webbsida krver att JavaScript r aktiverat fr att fungera korrekt. Do you need to pay to get the job, buy supplies, or invest in the company? A) Salary.com storing your resume for purposes of providing you with the job posting service. Honestly at first I thought this company was great because training was so interactive and everyone was so nice. Hll koll p roller du r intresserad av genom att skapa ett jobbmail. What are the age and educational requirements? Learn more. $45K Per Year (Employer est.) We provide professional and personal development opportunities. Jumbles:GURNEYCAVORTTRUDGE HINDERHOTTERMISHAP, Answer: To better understand addition, their teacher wanted them to GIVE IT SUM THOUGHT. Identify root cause of inquiries by asking probing questions to determine the best solution. We and our third-party partners use cookies and other technologies to improve your user experience, collect browsing information, for advertising, and other purposes when you use our websites and apps. I have not been paid at all . Aydanos a proteger Glassdoor verificando que eres una persona real. Si continas recibiendo este mensaje, infrmanos del problema scusiamo se questo pu causarti degli inconvenienti. . This includes Phone, Text, Chat, Email, and Social Media support. GEORGIA ONLY #MFK, View More Jobs at Inktel Contact Center Solutions, Training: Tuesday - Saturday 1:30pm - 10pm EST, Operation: 5 Day work weeks with schedules that will include weekends and weekdays anytime between the hours 8 AM - 12 AM EST, Operation: 4 day work weeks must include FRIDAY - MONDAY, anytime between the hours of 8 AM - 12 AM EST. Vnligen aktivera JavaScript i instllningarna fr din webblsare. Report this job. 8200 NW 33rd St. Probably not, but there's more to the story. Expert guides to food, music and nightlife, plus our best getaways when you need to escape the "dry heat". While you are on schedule, you will receive constant interactions and must be at your computer to receive them. Ricky Arriola is the Founder and CEO of Inktel Holdings Corp, a company headquartered in Miami and with offices throughout the United States. And the customers were 90% easy to help. In-depth coverage of the Valleys real estate market find out whats getting built and what areas are seeing redevelopment. Excellent problem solving skills & must have a can do attitude. Job openings at Inktel Contact Center Solutions. We were given new rules that went against what we learned right from the start. You must treat this as a professional position and keep your office completely noise-free. Authorized User agrees to be deducted a user fee for use of Support Companys platform (Usage Fee) of $9.98 on a weekly basis during the term this agreement. The average employee at Inktel makes $29,861 per year. I do not recommend this place of employment. Stay away from this horrid mess of a company! Inktel gives employees the option to work from home and connect to their clients and teams to be safe and comfortable. and mental wellness at Inktel Contact Center Solutions. To be considered to make a WISH for a friend, loved one or co-worker, you must: InkWell represents an ongoing commitment to physical, nutritional/chemical, and mental wellness at Inktel Contact Center Solutions. I tried contacting Inktel's HR team several times by phone and email to ask about very questionable actions happening at work and NO ONE ever responded. Work schedules will be determined based upon the availability you indicate during the application process and what you agree to during the contracting process. Inktel at home is a unique virtual work lifestyle for individuals who might have traditionally considered working in a customer contact or engagement center providing customer service, technical support or other support services such as chat or social media. A program designed to develop a firm career foundation for recent college graduates who demonstrate a profound desire to succeed and thrive on being challenged. Si vous continuez voir ce All rights reserved. because you'll be termed within a few months. Yes, you'll need to be available to work both weekends and holidays. Were here to help! document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); Lets connect and find out how Inktel creates world-class interactions, 8200 NW 33rd St,Miami, FL 33122Suite #100, 8200 NW 33rd St. B) Salary.com being able to use your name and address to tailor job posting to your geographic area. Onze Do I need to complete a training program? For more information, see our, Customer Service Representative, Tempe, AZ. Through our iCares initiative, we give life to our philosophy of corporate responsibility for community and employee well-being. It is through two internal programs, ACE Academy and Leadership Development Program, that this is accomplished. Si continas viendo este mensaje, Requisition Number: TRAIN001809. Youll be matched to a schedule that coincide with your hours of availability. The leads and supervisors take forever to respond to you through teams with answers for your customers which is exceedingly frustrating. CAMELZEBRAHORSEMOOSEMOUSEWHALEOTTERTIGERLEMUR, VALVE, EVOLVED, DREAMER, REVEALED, DRIVEN, Your California Privacy Rights/Privacy Policy. Caso continue recebendo esta mensagem, Wir entschuldigen uns fr die Umstnde. I never want to even speak with anyone from this company due to his behavior. Training will be provided on client information and systems used. A noise-cancelling headset is also strongly recommended. What makes us different is our passion. Our vision To be recognized by our employees, clients, community, and peers as the standard for service and performance excellence. No clear communication from leadership. document.getElementById( "ak_js_2" ).setAttribute( "value", ( new Date() ).getTime() ); Inktel Contact Center Solutions is a Business Process Outsourcer, providing intelligent, professional, and advanced Contact Center Solutions and Services for dozens of companies around the world. Strong desire to be helpful and take ownership to resolve customer situationsTroubleshoot technical issues that are related to products not working as expectedProvided customer relationship management tool to research inquiries, document customer interactions, and issue replacementsReceive and respond to inbound customer inquiries via phone, email, and text while updating internal computer applications and systemsAnswer incoming customer inquiriesCollaborate with management teams to stay updated on new products, services, and policiesEngage with clients in a friendly and professional manner while actively listening to their concernsOffer support and solutions to customers in accordance with the company's customer service policiesMaintain required product knowledge to deliver best in class service, Excellent interpersonal and verbal skills, clear diction, tone and knowledge/use of proper grammarAbility to explain complex, step-by-step processes to customers over the phonePrior customer service/troubleshooting experience preferredAbility to multitask by reading, typing, and navigating through applications while speaking with customersMust be able to communicate effectively with customers, management, and co-workerExhibit a positive attitude and bring enthusiasm to work each and every dayProven record of great attendance and demonstrating skills as a team player. The next day he offered to pick it up again but this time I was blatantly disrespected and I was extremely shocked. privacy and protection, pour nous faire part du problme. Inktel is Where Talent Lives! If you feel youve been deceived, we first recommend that you share this with your local law enforcement agency. Inktel will never: Ask you to transfer or wire money Ask you to pay for recruitment-related expenses Ask you to interview in Google Hangouts or other online public domains Send you an email from any address that doesn't have @Inktel.com in the domain name Send an unsolicited job offer - asking you for your driver's license, social security number or bank account information Ask you to order equipment from us Note: for certain at home or remote jobs you may be required to have your own computer or other at home equipment for use in your job. REMOTE Luxury Brand Cust. when applying to a job online, never give your social security number to a prospective employer, provide credit card or bank account information, or perform any sort of monetary transaction. Learn about flexibility and work from home benefits at Inktel Contact Center Solutions. 33% of employees would recommend working at Inktel Direct with the overall rating of 2.7 out of 5. This includes Phone, Text, Chat, Email, and Social Media support. REMOTE Luxury Brand Cust. Of course, you will have normally scheduled breaks where you can handle personal items such as having your lunch or managing simple in-home chores. Are you sure you wouldnt like a free professional resume evaluation? This is common practice for the work at home field. Recognizes opportunities and takes action. Disculpa The Arizona Coyotes have touted their $2.1 billion project proposal in Tempe as an opportunity to "transform a landfill into a landmark," and a public . Web Developer - Creative Content Generator #DEX. Thankfully I made friends virtually and started our own group to get by. Youll be asked to provide your hours of availability during the application process, as well as to confirm your availability with one of our Recruiters during the selection process. Training time is dependent on the needs of each client project and can range from a few days to a several weeks in duration. You must be able to establish a designated work space, free from noise and distractions to handle incoming phone calls. Inktel Contact Center Solutions is a Business Process Outsourcer, providing intelligent, professional, and advanced Contact Center Solutions and Services for dozens of companies around the world. Luckily I can not provide screenshots of the disrespect but I have it handy. With any project, however, youll need to commit to a minimum of working 4-6 consecutive hours each shift. Absolutely! The modules cover Leadership, Time Management, Change Management Communication, and Legal Compliance, etc. We build strong teams through caring and driven management, inspiring workspaces, and engaging internal initiatives. Do I need to know how to use a PC to become a Home Service Partners at Inktel? All rights reserved. On average, the application process takes 10 minutes to complete. Lamentamos pelo inconveniente. Inkcredibles, no matter where they are, add passion the Inktel way even if their chatty coworker is their pet dog. What does the interview process look like? InkWell is your home for healthy tips, news & notes, recipes, our calendar of events, and our stories of Inktels journey to workplace wellness. Growth and Development ProgramA program offered to employees which offers course scheduled on various topics designed to train employees on important skills needed for their personal and professional growth and development such as Time Management, Communication, Emotional Intelligence, Conflict Management, Problem-solving, etc. Service - Start 4/24 - $15.75 plus Bonuses #MGC, Remote Luxury Fragrance Ambassador - Start 4/24! Does the job listing sound too good to be true? Inktels differentiation is in the caliber of talent we choose, the focus placed on selecting the very best talent, growing that talent, putting that talent in the best situation to succeed, and then recognizing and rewarding that talent properly. Specific hours vary by client project. You must be able to establish a designated work space, free from noise and distractions to handle incoming phone calls. It was work from home so that was a big plus. Will I get to choose which project I work on? Helping each other when needed, otherwise we would have all been left for dead. Expand your search at Inktel: They are a joke and I caution anyone who attempts to work there. Our success depends on the satisfaction of our customers, partners, andmost importantlyour employees. entertainment, news presenter | 4.8K views, 28 likes, 13 loves, 80 comments, 2 shares, Facebook Watch Videos from GBN Grenada Broadcasting Network: GBN News 28th April 2023 Anchor: Kenroy Baptiste. envie um e-mail para We are sorry for the inconvenience. Click the checkbox next to the jobs that you are interested in. Our Passion for People is more than just a tagline, its the philosophy that drives our competitive advantage and has minimized our turnover rates to industry lows. Each client project is unique and will require different work schedules that may vary from early morning to late-night hours. On this week's episode, President, Inktel Doral Pajama Day #inktel #addpassion #, Thanks @austinkreinz for taking the time to sit do, Congratulations to our February Inktel Employee of, Have been with Inktel for at least 1 year, Be in good standing for at least 6 months with no prior performance or attendance records, Grant Inktel permission to share the details of the Wish internally and on our social media platforms. Miami, FL 33122. As a Home Service Partner at Inktel, youll have access to various career development opportunities through our internal recruitment efforts as well as our ongoing training and development resources. Working from home is a great way to be able to spend less time commuting and more time spending with family and hobbies. Du fr ett mail nr nya jobb publiceras som matchar din skning. Throughout the organization, Inktel is a company that strives to promote from within and foster career development based on individual strengths. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); Inktel Contact Center Solutions is a Business Process Outsourcer, providing intelligent, professional, and advanced Contact Center Solutions and Services for dozens of companies around the world. message, please email We take great pride in recognizing individual accomplishments. Develops creative and innovative processes that make Inktel better. CareerBuilder Nordic AB, C/O Kungsholmens Kontorshotell, Warfvinges vg 31, plan 4, 112 51 Stockholm. Inktel gives employees the option to work from home and connect to their clients and teams to be safe and comfortable. After these are completed, the LDP members are then placed in various elective tracks that will be chosen based on job performance, participants preferences, and Inktels business needs. Please help us protect Glassdoor by verifying that you're a Ajude-nos a manter o Glassdoor seguro confirmando que voc uma pessoa de "Inkcredibles", no matter where they are, add passion the Inktel way even if their chatty coworker is their pet dog. Aiutaci a proteggere Glassdoor dimostrando che sei una persona reale. We power our mission with Inktels Passion for People philosophy by only hiring candidates who strive to be their very best. Please enable Cookies and reload the page. los inconvenientes que esto te pueda causar. Inktel Contact Center Solutions Outsourcing and Offshoring Consulting Doral, Florida 21,931 followers A leading business process outsourcer specializing in creating personalized call center solutions. This is the Inktel company profile. Once hired, your talent acquisition team will work with you to determine the most appropriate project based on your skills, experience and your hours of availability. It put us at odds with each other as a team. What roles at Inktel Contact Center Solutions can work from home during the COVID-19 outbreak? Learn more about Inkwell and our commitment to wellness. We foster a true team mentality through team building events. Glassdoor gives you an inside look at what it's like to work at Inktel, including salaries, reviews, office photos, and more. Driven by our Passion for People, our Trainers are experts at helping our team members grow and develop into better customer service professionals. You need to ensure that you will focus on the customers at all times by working in a consistently quiet environment during your shift. For approximately nine months of the program trainees will rotate among three required departments. Fill out an application and our Recruiting Team will reach out via phone call or email. We build strong teams through caring and driven management, inspiring workspaces, and engaging internal initiatives. Schedule: Full Time. By applying to a job using CareerBuilder you are agreeing to comply with and be subject to the CareerBuilder By clicking Agree, I consent to our data usage policies as stated. Will I need to work weekends or holidays? If you continue to see this By agreeing to submit your resume, you consent (in accordance with our Terms of Use and Privacy Policy) to: Should you have any questions or wish have your information removed from our service, please contact us here. Wenn What does that mean for our clients? 67% of Inktel employees are women, while 33% are men. Is resilient in the face of adversity and work towards a goal despite any setbacks. I do not recommend this place of employment. . Customer service experience obtained in retail, hospitality or call center environment of a minimum of 1 year is essential. Investigative reporting that holds people, companies, politicians and the government accountable through in-depth coverage of Arizona. Sephora and Inktel are seeking WORK-FROM-HOME independent contractors who are passionate about beauty, providing world-class service and would like to represent one of the the worlds top beauty brands and retailers. Customer Service Representative (Former Employee) - Work from home - October 29, 2022. If you have concerns about missing time on your shift, please speak with your Team Lead or Coach. Inktel contact info: Phone number: (305) 523-1100 Website: www.inktel.com What does Inktel do? Terms and Conditions Eligibility for these projects is determined by performance and scheduling availability. The supervisor I was assigned,****, offered to pick up the equipment from me because I had issues with transportation, which again, was extremely nice. How satisfied are employees working at Inktel Direct? Miami, FL 33122. 729 reviews from Inktel Contact Center Solutions employees about Inktel Contact Center Solutions culture, salaries, benefits, work-life balance, management, job security, and more. 200 N. LaSalle St. Suite 900, Chicago, IL 60601. 0 suggestions are available, use up and down arrow to navigate them, Ta reda p hur du kan vxla upp din karrir. That's $12 million more than what was forecast in the Coyotes' first . There was an issue the first 2 days because I was out of state. real person. Client projects will require a Windows-based PC, high-speed internet, the ability to hardwire into a home router, and a USB headset. Hiring Remote Customer Service Reps - Part-Time/Full-Time - Hourly Rates Ranging $16-$26/Hr. Trainers will be available during set times to answer any questions you may have via an online chat room or conference call. Through company activities, community events, guest speakers, wellness awareness campaigns, health fairs and much, much more, InkWell seeks to make the well being of our most valuable resource, our people, a top priority. las molestias. Snabbanskan visar rekommenderade jobb baserat p din senaste skning och lter dig anska till 25+ jobb p ett par sekunder! Navigates change in a positive way while taking on new responsibilities that have improved Inktel. Sephora and Inktel are seeking WORK-FROM-HOME independent contractors who are passionate about beauty, providing world-class service and would like to represent one of the the world's top beauty brands and retailers. Is an active participant or organizer in both Inktel community events and outside organizations. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile. No one told us at the beginning when we interviewed that it would be rotating shifts. Vi har tjnster frn start till slut som hjlper er hlla kvaliteten uppe under hela rekryteringsprocessen. AZ International Auto Show & New Car Buyer's Guide 2020 Model Year, Your California Privacy Rights/Privacy Policy. You will be responsible for chat contact from clients but can be transitioned to handle multiple platforms, including phone and email at any time depending on client needs.
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