Make sure you always have a current email address on file. Open the Clipper app and select the card you want to set up for Auto-Reload. Clipper also offers a monthly M or A Pass that includes cable car rides along with other transportation. If you know that your Clipper card is not damaged or defective, call Bay Wheels Opens in new window at 855.480.2453 to see if theres an issue with your account or an issue with the equipment at the bike share station. When you first set up automatic loading, the process is not complete until we confirm your payment source is valid and you tag your card to a card reader or fare gate to activate automatic loading. They arenot31-day passes. Q: Dear Mr. Roadshow, wise Sultan of Stop & Go, Tsar of Transit, Oracle of Offramps: Last December, my wife had a substantial balance on her company transit deduction account. I'd probably go to a ticket Request a Pass for Cable Cars Here (ages 5-18) Foreign coins and VTA light rail operates on a proof-of-payment system. If your next order will cause your Clipper card to exceed the $300 maximum balance, Clipper cannot load the funds to your card. Please note that you cannot use your phone to unlock bikeshares. Post your question about, but not limited to: visiting the city, moving to the city, nightlife, restaurants, transportation, lifestyle, culture, etc. If you set it up for a pass, Clipper will automatically reload a new pass on your card when the old one expires. Express Fares are forExpress Bus routes only. They make getting there, and back, so much easier! Muni+BART within San Francisco "A" Pass: Provides unlimited rides on all Muni service, including cable cars, and travel between BART stations (within San Francisco only). After your second tag, the card reader will display a message that your initial tag was refunded. All light rail passengers must have a valid fare before boarding light rail. What happens if I tag on, but I change my mind? San Francisco, CA 94105-2066, Main Phone Number: (415) 778-6700 Post your question about, but not limited to: visiting the city, moving to the city, nightlife, restaurants, transportation, lifestyle, culture, etc. Information can be found by visiting the Santa Clara County Superior Court's website. Add Clipper to your phone before you take-off! You'll need to verify your birth date with an accepted form of identification for a Youth or Senior Clipper card. Otherwise, you will be logged out automatically. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. The Delivery of further fare policy actions called for in the study is expected over the coming years. This second phase of the pilot program will offer the pass, for purchase, to organizations which are interested in offering their employees an unlimited Bay Area transit pass. And at KRON Channel 4, Stanley Roberts (a.k.a. When you board or tag on, you are charged the maximum fare, and when you tag off, the difference between the maximum fare and the fare you should pay is credited to your card. 6. Allrightsreserved. You will need to tag your card to a card reader or ticket machine to activate it. Cash value must be loaded prior to tagging on the express route. You can get an adult Clipper card and load cash value (accepted by all Bay Area transit agencies) at the BART San Francisco International Airport station in the International Terminal. Whether youre going to festivals, movies, parades or other leisure destinations, the 8-Hour Excursion Pass is your ticket to fun on Light Rail! Phone: (510) 464-6435 For more information, visit Sales and Service Locations. MTC will provide funds for the two-year pilot program to transit agencies to offset the revenue impacts of the Clipper BayPass pilot. VTA has agreements with the following regional transit operators to provide convenient transfers - find the details on our Regional Transfers page: Highway 17 Express Caltrain BART ACE AC Transit To qualify for discounted fares, Seniors must be age 65 or older and Youth must be age 5-18. Express bus fare is required for any trip that includes express service. If you set up Auto-Reload for cash value, when your balance falls below $10, Clipper will automatically reload you card when you pay your next fare. The Clipper BayPass pilot program will help shape the development, pricing and implementation of one or more new Bay Area multi-agency transit passes or fare caps. Qualified applicants are then mailed an RTC Clipper card. WebWhat should I do if my card is lost or stolen? Huh? Once youve activated your Auto-Reload, youll be able to see it in your account. WebIf you buy a new 31-day pass in person at a retailer, ticket office or self-service machine while the previous pass is still active on your card, Clipper will simply extend the expiration date of your current pass by 31 days, with no gap in between. Need a Youth or Senior Clipper card right away? WebNot sure, but have you already 'tagged' the card at the bus or fare gate? I'm visiting the Bay Area. Just load your Clipper card with cash, tag it upon boarding, and once youve paid the equivalent of a Day Pass, any further local ridesthat day will be free. Reddit and its partners use cookies and similar technologies to provide you with a better experience. Update your spam filter by adding custserv@clippercard.com to your list of approved email addresses. To use Clipper on your phone, tag your phone by holding it near a Clipper reader every time you board a bus, train, or ferry including when you transfer. This happens automatically, with no disruption in your ability to use Clipper. Imagine you want to take a trip on SMART that costs $5.50. How did $300 disappear from our Clipper cards?, Click to share on Facebook (Opens in new window), Click to share on Twitter (Opens in new window), Click to email a link to a friend (Opens in new window), Click to share on Reddit (Opens in new window), Total dominance: Steph Curry breaks NBA Game 7 record, leads Warriors over Kings, How did $300 disappear from our Clipper cards? Thats three months of travel for the price of two Youth Monthly passes! Clipper BayPass only provides valid fare for trips on fixed-route transit on transit operators that accept Clipper Cards. We will automatically send a declined payment notice to the email address in your Clipper account. Insert them one at a time. See the Google Pay How-To page for more details. Paratransit trips are not included in the Clipper BayPass program. WebBased on system design, Clipper front loads the designated autoload amount to the Clipper card pending the recovery from the funding source on file. There's no need to open an app. No, every rider needs their own card or device (phone or watch) to pay for fares. vta.org/covid-19- VTA recommends, but no longer requires, masks on board. WebThe new Clipper START program allows lower-income adults age 19-64 to receive 20% - 50% fare discounts on several public transit systems in the region including CityBus, SMART, Golden Gate Transit and Ferry, Sonoma County Transit, and Petaluma Transit. Most card readers are updated within a day, but please allow up to 5 days for readers on buses and Muni light-rail trains to be updated. If you did not receive email notifications, we may not have the correct email address for you, or our email may have been blocked by a spam filter. I loaded value online, but when I tried to use my card, it wasnt there. If a Clipper card is not used for six months, it can be deactivated. WebYour Clipper card will not be returned to you. You can use them to load and reload cash value and passes and take advantage of any available transfers. Can I get a refund for lost or stolen passes? Cash value and transit passes are not interchangeable. Select an amount of cash value or transit pass you want to load, and indicate you want to Auto-Reload this value. Per VTA Board Approved Fare Policy: Convention Passes are available only to Conventions/Hotels and not valid on Highway 17 Express. Youth and Senior/Disabled/Medicare riders who transfer from local to express service will not have a surcharge. If you are setting up Auto-Reload for cash value or BART high-value discount tickets, Clipper wont charge your credit card or bank account until you tag your Clipper card to a card reader and load the value. You can load a Monthly Pass on your card, as well as cash value for Single Rides ora Day Pass. The other reason to tag off is to take advantage of eligible free or discounted rides when you transfer from one transit agency to another. Just load it with any combination of cash value and discounted passes. Three-day grace periodnot applicable forBART access. Can two people use the same card at the same time? Q: Please edit my missive as you see fit, especially if it makes me look smarter and better-looking. Buses can take another day or two to receive your order because they have to connect to the server in the bus yard. Scan this QR code to download the app now. Youth and seniors can apply for reduced fares and access to discounted passes. Credits. How can I set up my card to automatically reload? Can I load value on my mobile phone at a transit agency ticket office? Riders can apply for the program today at clipperstartcard.com. LhI6-DBnc*V6 TUkqdX}&0qX]=XMf.Kz/(& p BART's HVD tickets, which are good only for BART trips, give you a 6.25% discount: You pay $45 for $48 in value or pay $60 and receive $64 in value. When you get to your departing gate, simply hold the back of your card up to the disc-shaped reader on the terminal and wait for the screen to read OK.. Just load your Request a replacement Go Pass using Option 2 on our Transit Pass Replacement form. To apply for an RTC Clipper card, youll need to visit a participating transit agency location. With the Associated Students SmartPass Clipper card and SJSU Tower Card, students and employees can have unlimited rides on Santa Clara Valley WebClipper cards are dispensed one card per transaction. The Clipper BayPass program is designed to measure how an all-system pass could impact travel in the Bay Area. Hold it flat against the Clipper logo on the Clipper reader until you hear it beep or the BART fare gate displays \OK\. Per VTA Board Approved Fare Policy: No refunds shall be made for purchased passes. Choose your payment method and complete the order. When it is, you will have to pick it up by tagging your card to a card reader, which will load the value onto your plastic Clipper card. *available through the Clipper Day Pass Accumulator feature. My card shows it was cleared month ago but the card is saying it doesnt have enough money. : Roadshow, Hands-free law means exactly what it says: Roadshow, Parents can be best (and toughest) teachers for new teen drivers: Roadshow, Why electric vehicles are better than hybrids at fighting climate change: Roadshow. Prior to that he was an assistant sports editor at the paper from 1984-1987. Can I set up Auto-Reload for cash value and a pass? Lost or stolen Day Passes or Monthly Passes shall not be replaced. What if Im having trouble using my Clipper card at a bike share station? Lost or stolen Day Passes or Monthly Passes shall not be replaced. I set up Auto-Reload, but its not showing up in my online account. If you want a gap in between your old pass expiring and the new one becoming active, purchase your new pass in person only after the old one expires, and the new pass will be activated the first time you use it. Otherwise, you will be logged out automatically. The Monthly passes may be loaded to the Clipper Card at SamTrans headquarters, Clipper retailers or online at Clipper. WebClipper Clipper is the Bay Areas all-in-one reloadable transit card and the preferred way to pay AC Transit fares. For more information, please see our You have up to 6 months to spend down your balance, so you can load the funds. To find out more information about replacing an RTC card, please visit 511.org. Skip the side navigation menu and go to the main content.
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