The supplied is not available on any merchant accounts associated with this vendor account. You must ensure that a post code value has been entered within the edit box that has been provided on the payment page. XML does not match the protocol. 3D-Authentication failed. The Card Type selected does not match card number. This URL must be http:// or https:// and be no more than 255 characters in length. You will need to ensure that your crypt string contains a Fully Qualified Domain name and page which will allow us to return the customer back to a visible Failure Page on your site once the transaction has been registered as unsuccessful. This can be done within the My Sage Pay admin area under the Account administration section. This error message is presented for transactions processed through the Form integration method only and occurs when the Encryption Password being used does not match the password that we have registered in our system. Any URL's which are longer will generate this system message. You will need to check your code to ensure that you are providing the VPS Vendor Name supplied by Sage Pay during your application process. You will need to check the URL to which you are attempting to send your POST to. values must be either PAYMENT, REFUND, DEFERRED, REPEAT, REPEATDEFERRED, MANUAL, AUTHENTICATE or AUTHORISE. Only zero or positive decimal value, to 2 decimal places. If the card holder's name is longer than that, just send the first 50 characters in your POST. You will receive this system message if you are passing an amount that is outside of the supported range. The start date you have supplied is after the end date. This system message is generated if the amount field contains any other characters than numerics or is not correctly formatted to the correct number of decimal places for the specified currency. You will need to ensure that you have provided a debit or credit card number within the card number box provided on the payment screens. No further action required. If this error message has only appeared on one transaction, then please retry the transaction again. Unfortunately there is no way o reverse a voided transaction and if you need to take the payment again, you will need to put through a new payment transaction. The VendorName will be upto 16 characters or less and will only contain letters and numbers but no spaces or unusual characters. Please supply ISO 4217 standard currency codes. You signed in with another tab or window. You will not be able to perform a RELEASE against a DEFERRED transaction which has already been ABORTed. Cannot refund mobile transactions for this acquirer. You will need to check that this field is sending the correct reference. You must ensure that you are sending no more than 50 characters within your transaction registration POST and if the cardholder's name is longer than this you will need to send the first 50 characters only. Overlaps with an existing rule. View the Solution This topic has been marked as solved. There is no issue with the payment process as this would have be caused by the customer clicking on the Cancel button on the payment page. If you have received this system message it it likely that you have not provided us with a valid card number within the CardNumber field. You must provide the first 9 digits of the card number in the field. The CardHolder field in the transaction registration POST can only contain up to 50 characters. To correct this issue, you will need to check your code to ensure you are submitting the correct value. Any other values that are passed will result in this error message. Cannot retrieve contributors at this time. You must also ensure that there are no spaces within this card number. An active transaction with this VendorTxCode has been found but the Amount is different. Browse other questions tagged, Where developers & technologists share private knowledge with coworkers, Reach developers & technologists worldwide, Opayo merchant session key. The difference between the and value must be no greater than 50. If total energies differ across different software, how do I decide which software to use? XML root node should be vspaccess. To subscribe to this RSS feed, copy and paste this URL into your RSS reader. The Vendor field should contain the Vendor Name which you specified on your application form when you signed up to Sage Pay. The Delivery Address2 contains invalid characters. The card number that you have entered cannot be validated and/or identified by the Sage Pay systems. The syntax of the request was not understood by the server. Check the format of your request message. The surcharge xml contains a fixed value with the incorrect number of decimal points for the currency. SagePay will request card authorisation if 3DS authentication was successful. You will need to ensure that you have entered the full card number correctly and only those numbers that appear on the front of the card and try again. By clicking Post Your Answer, you agree to our terms of service, privacy policy and cookie policy. Invalid system used for the related transaction. A valid ##### value is required, this should be either ##### or #####. I tried removing the base64_encode function but this didn't have any impact. The simulator saw the Vendor Name ''. The create token value is invalid, should be either 1 or 0. It should be a number and the value should match the value that was passed back to you by Sage Pay when the original transaction was completed. You will also need to check your code to ensure that your test and live Form encryption passwords are case-sensitive and in the exact same format with no spaces before or after them. If you don't see an option to change your email in Account Management, contact your Sage support team. The VendorName field should only ever contain the Vendor Name supplied by Sage Pay or selected by you during your application process. This system message would only be generated if you have integrated using the Direct method where you are colleting the customers card details to send across to Sage Pay. If you are unable to identify the cause, please contact the Sage Pay support team if you are still being presented with this error message and we will look into this issue further. 3D-Authentication failed. The method requested is not permitted against this resource. You must ensure that you are entering the expiry date of the card within the correct format in the expiry date box section provided on the payment screens. 4.The RedirectURL must be valid. No further action needed. The supplied is not available on any merchant accounts associated with this vendor account. The VPSProtocol value is not supported by the system in use. You will need to ensure that the card number that has been entered on the payment pages is a valid card type. I got the integration key and password from opayo (sagepay) - the test environment. You would have received this system message if you have not provided us with the correct value within the VPSTxId field. The Related transaction is not a DEFFERED payment. You may need to zero pad your ip address so that each number block contains three digits. The Transaction was Registered Successfully. The VendorTxCode should contain your unique reference identifier for your transaction. This URL must be http:// or https:// and be less than 255 characters long. The network connection to the bank is currently unavailable. The debit or credit card number entered must match that of the card type selected before you have been presented with the option of entering the debit or credit card details. All previous AUTHORISE requests in total must not exceed the 115% value and any further AUTHORISE requests will be denied if they exceed the maximum limit. Gateway Timeout : The upstream server failed to send a request in the time allowed by the server. The TxType field (also called PaymentType in very old protocols) should contain the type of transaction you wish to perform. The FailureURL field must contain a Fully Qualified Domain Name and page reference pointing to the externally visible page on your site which your customers can be returned to if a transaction fails. Please check and retry. The request was unsuccessful because the server can not support the functionality needed to fulfill the request. When using the Form solution you will need to provide us with a Failure URL field containing a Fully Qualified Domain Name pointing to the externally visible page on your site to which customers are returned if a transaction fails. The user must have access to the specified . You will need to use a different card if you wish to proceed with the transaction. All VendorTxCodes should be unique. You will receive this error message if we are not provided with the CardNumber field when you have POSTed your transaction registration. The Sage Pay service that you are attempting to contact does not exist or is currently unavailable. Authentication values are missing, https://github.com/joeratzer/opayo-admin-and-reporting-api-client. This will not allow us to decode your transaction registration POST. You can only RELEASE or ABORT a DEFERRED transaction. You are only able to refund in the same currency as the original transaction. This provides a description of the goods purchased is displayed on the payment page as the customer enters their card details, and within the My Sage Pay admin area. This field is required to indicate the type of card being used by the customer (ie Visa, Mastercard etc) whose card number you have supplied within the CardNumber field. and cannot be the same. Gateway specific fields. If you receive this system message, we would suggest that you refer to our system monitor page (http://www.sagepay.com/system_monitor.asp) for more information. - SSL 3.0 is enabled, Sage Pay does not reach servers that are using SSL 3.0. Connect and share knowledge within a single location that is structured and easy to search. The Card registration has been successful in exchange for a token. No successful transaction found within this duration. Your system should be storing this information and be retrieving it from your database when performing the above actions. The Transaction type does not support the requested operation. The VendorTxCode has been used before. The currency field can only accept the ISO - 4217 codes. If you are RELEASE a transaction after it has been ABORTed, you will receive this system message. The Billing Firstname contains invalid characters. Perform the 3D secure authentication: ticking this box ensures that 3D Secure is enabled for the price . The ContactFax field, if provided, can only contain a maximum of up to 20 characters. You will need to ensure that your code is sending the correct transaction details. Please try again. If you did not provide a vendor name, then it would have been supplied by Sage Pay. You will not be able to perform a RELEASE or an ABORT against any other payment type other than a DEFERRED transaction. You will need to contact the Sage Pay support team to notify them how you generated this error message to enable them to look into the cause further and escalate to their live development team. The Delivery Address contains invalid characters. You will need to check your code to confirm that you are posting one of the following three values only: E for e-commerce, M for MOTO or C for Continuous Authority. Expectation Failed : The expectation given in the Expect request-header could not be fulfilled by the server. The value, if supplied, should contain either 0, 1, 2 or 3. You are attempting to POST data to a sage Pay Service that does not exist or is not currently available. You will need to check to see that the original transaction you are attempting to RELEASE or ABORT is a DEFERRED transaction. The request to VOID a transaction was Successful. The Delivery Address1 contains invalid characters. You will need to check to ensure that the card number length being provided is correct and that you are sending the full card number situated on the front of the card. Connect and share knowledge within a single location that is structured and easy to search. If you do not provide this value, you will receive this system message. Invalid Amount field format. At a minimum, you must: Tick the Enable SagePay Form box; Enter your Vendor Name (supplied by Opayo) Enter your Encryption Password (supplied by Opayo) Save.
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