So no orders went through, still have issues with placing an order now. argos taken money but no order confirmationgranville ny property taxes. ", Responding to this tweet, a third customer added: "Same here, 219 from my account.". To inquire about a licence to reproduce material, visit our Syndication site. It looks like you're new here. View our online Press Pack. One shopper tweeted Argos saying she'd been charged 1,200 and had received no confirmation of her order. "The Sun", "Sun", "Sun Online" are registered trademarks or trade names of News Group Newspapers Limited. 1999-2023 PayPal, Inc. All rights reserved. Their site hasn't worked properly for months. I read the Argos catalogue number from the side of the box out to Will and had to sit down and get him to repeat the price of it againinstead of my BLACK SAMSUNG PRO GX10 DIGITAL SLR CAMERA, worth 579.99, they had sent me a PINK VIVITAR (what?) IS THAT ALL? DO NOT BUY ELECTRONIC GOODS FROM ARGOS, Hey everyone, the citizens advice can put your cases through to trading standards who will get your money back! How on earth does that work? I explained about the failed saturday delivery and extra charge, the fact that the parcel was a mess and had been passed around among drivers and finally, that what I had received was PINK and resembled a CHILD'S TOY. Shocking! Sign in or register to get started. I explained everything again at length (including the info from the courier - for which she demanded a name, that I refused to give up, to the same people that are "not allowed" to give customers their own names!) I didn't want it any more but decided it would be best to take it back to the store myself, explain and get my money back straight away, rather than waiting, who knows how long for them to get it back and issue the refund. Editor, Marcus Herbert, [DISCLAIMER: Any posts made by myself are my opinions and do not represent my employer]. We don't as a general policy investigate the solvency of companies mentioned (how likely they are to go bust), but there is a risk any company can struggle and it's rarely made public until it's too late (see the. Normally when you pay a company (rather than an ebay seller or individual), then it is always pending until that company processes your order and captures the pending payment. argos taken money but no order confirmation THE ONLY ADVICE I HAVE TO GIVE AT THIS POINT IS: I received an email confirmation with the order but there is nothing in my account when I sign into Argos.ie There is no order history section at all. ), but Will was very apologetic and offered to have the goods collected and a refund issued, but it was likely to take up to two weeks. This content may be old or outdated. This will surely increase the credibility of your complaint. barts health directors; chi omega early alumni status Help!! Spicemas Launch 28th April, 2023 - Facebook I was more than a little steamed, but didn't have time to make calls so started preparing for the wedding and dashed out to get what was needed. "Ive now lost money and have no idea how I can get my daughter's birthday presents. We often link to other websites, but we can't be responsible for their content. First things first, please check your Junk folder as it might be waiting for you there. But looks like greediness to get more and more prevents tehm from doing that. Knowing I was getting no where I got to the point of my complaint and asked of they were in the nature of taking money for goods they were unable to provide, also that the internet was showing some of these items still in stock. argos taken money but no order confirmation If Argos cant trace it, you will have to wait till it clears on your statement and then send that to Argos or get a ref id from your bank. argos taken money but no order confirmation Argos shoppers furious as hundreds of pounds taken from accounts I called again, and was told that actually, no-one stopped the order when I asked them to, so once again, it would take a few days to get my money. Argos had tweeted an apology on April 23, saying it was sorry to customers for its website temporarily going down. And I will never EVER be buying anything from ARGO'S again! I've had a similar issue recently, I attempted the pay for an item the website crashed at point of payment and received an email to state the order hadn't gone through, so I tried again the same thing happened I attempted it for a third time the same thing happened. I tried to pay again, this time paying the full amount and directly entering my card into the PayPal Express window and it successfully went through. It says it was in stock at my local store so I tried to pay for it to then pick up at my store today. Absolutely no way I will ever shop or advise any one to do in future from Argos. Well, I certainly don't make the same mistake twice, and will make sure that no-one I know makes the mistake of using Argos. my daughter bought an mp3 player but i couldnt find the recit to take this product back as it went falutey i then just took in and she said thats your own falut you should look after your i was affended by this behaver but i thought to leave the shop as i would get arrested for being angrue my daughter then is to never sahop at argos again her grandma was disapointed and want to takew things ferther she new they would just laugh so she let it. I then received a delivery on the following Wednesday. The complaint has been investigated and resolved to the customers satisfaction. tyrell fuimaono sister; missing 411: the hunted wiki I am obviously not going to let this drop, so I would be grateful if anyone out there can provide me with any info that would help. Argos taken money but item is still out of stock - Is this normal? I spoke to Citizen's advice, who informed me that Argos (if the legal team were backing 'Lisa's' actions) were breaching all sorts of Trading Standards Acts and that I should just wait until Monday as they would not be able to justify holding onto my money any longer than that. We said it is not right when they are willing to accept returns before but on this item you refused. I then received a delivery on the following Wednesday. June 11, 2022 Posted by: what does dep prenotification from us treas 303 mean . "Thank you for contacting us regarding your order which included a Samsung GX10DSLR Camera, catalogue number, 560825 (surely this is a digit short?). No notes are made on their computers, that others working there might find useful. After a moments thought she mumbled that they could send a 5 gift voucher as a gesture of good will. Argos.ie is 1990s, All charges were corrected this morning. yup ery poor customer service boycotting argos now going to try with tesco, WHEN I WAS WAITING TO COLLECT MY DYSON VACUUM CLEANER I SAW POSTERS ALL OVER THE STORE SAYING 25% OFF DYSON PRODUCTS WHEN YOU TRADE IN YOUR OLD VACUUM CLEANER . It couldn't, however, tell The Sun how many customers had been charged for orders that haven't been processed properly, or how many people have already been refunded. I had this last week, I got charged twice and only received one order confirmation. I queried the lateness of the delivery with the driver, explained the situation (goods too late etc. THEY ALSO HAVE SAID THAT THEY HOPE THAT I CARRY ON SHOPPING AT ARGOS IN THE FUTUREI DO NOT THINK SO. Thanks The operator said my daughters card would be re credited immediately and could only apologize. Please feel free to write in and let us know that you dispute our decision (the fact that she was much easier to deal with than 'Lisa', did not make the situation any easier). The women who answered the call informed me she was the person who i was being originally put through to when I had cut off the phone call. Can I pay online using my Argos Business Account card. If you click on a link in this story we may earn affiliate revenue. but because staff have worked with them for years they are more believable than the customerBUT OF COURSE..they can do nothing wrongwhy didnt i think of that ? Customers have expressed their rage on social media, with some saying they've been charged up to 1,200 for multiple orders that haven't materialised. So I called the person that had signed the letter (not charmless 'Lisa'). It's not my desire to brag, but I think I can outdo most of you in the 'getting ripped off by Argos' department. We've asked Argos if these shoppers will be refunded automatically, or if customers need to get in contact, and we'll update this article when we know more. Payment taken but no order placed - MOO | Support A few days later I was told that some-one would contact me in approx 3 weeks, to let me know what was happening - this didn't mean I would receive my goods then, simply it would be an update. I wasn't given any choice or hope. This content may be old or outdated. http://www.argos.co.uk/static/Product/partNumber/7641644.htm To comment on this thread you need to create a Mumsnet account. whomitconcerns. I was amazed to say the least the operator then checked to see the current stock ability of the items and said everything was now sold out and therefore unavailable. . You never speak to the same person twice, which means no-one knows whats going on, and they can claim its "not their fault". Do note, while we always aim to give you accurate product info at the point of publication, unfortunately price and terms of products and deals can always be changed by the provider afterwards, so double check first. My bank statement shows they took 5 payments though, but I have no order confirmation and can't see what went through on their website. Leave the Archive. Standalone Argos stores are currently shut, while branches in Sainsbury's supermarkets are open for collecting pre-paid orders only. Taking money for products which are not available. On Monday my 17 year old daughter ordered 6 items of jewelery from the Argos website for home delivery. 'Uncorrectitude'? Help & FAQs - An error message appeared when I placed my order - Argos They told me to wait and see what happens and if I am charged then they're happy to refund me. On the payment says Order Expiry Date : 10 days from the payment date . tkinter resize image to fit canvas - theluxxorgroup.com Share your photos and videos with others to prove the truth of your words. Will I need to wait at least 17 working days? This was not good enough, so I went back home with the piece of pink plastic c*** (sorry, Vivitar) that had been delivered and a terrible headache and called through to 'customer services' again. Operator in put the order in to the computer and found that the paper work had not even been forward to the warehouse for dispatch. argos taken money but no order confirmationargos taken money but no order confirmationargos taken money but no order confirmation ComplaintsBoard.com is a leading complaint resolution website on the Internet. For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. Well, lets first get the original payment back that would be a good start! LOLICOPTER! They also told me that another possibility (due to the state of the packaging) was that it could have been tampered with it the sorting office which is at the other end of the country to me - which makes me wonder how many hands it passed through. Sports pages oneills on every Gaelic top. We are experiencing extremely high call volumes at the moment and sorry for the inconvenience this may be causing., Iconic high street favourite to return after 4 years as shoppers 'can't wait'. Were really sorry for any inconvenience this might cause. Instead, she starts quizzing me, miss quotes the taped conversation I had with Will (yet maintaining she listened to it), that they took the funds from my account as soon as order was placed (would not normally have trouble believing this but had already checked twice with bank and knew it went out on 30th - four days later, two days after delivery was due) and then tells me that she is going to investigate this further, with staff and couriers etc. 0. Called BOI, they cant find the issue on my side, so has to be Argos. https://www.boards.ie/discussion/2058148485/argos-order-history, https://www.boards.ie/discussion/comment/118219270#Comment_118219270, Music Production Commercial they havent got anough edication about they are job or just thinks selling some think purchased a wii for christmas we wanted to return the wii unopened and still sealedthey said they could not accept it. As the only option I can see, is to go to a solicitor and pay out more money! There are better shops out there; I really wish I never bought it! I contacted the courier company and spoke with a very reasonable person (who shall remain nameless as I don't want them sacked for telling the truth). I never received an order acknowledgement email and there is no Fast track order on their systems. Because of this i was treated like a second class citizen. So I told them then please release my funds ASAP as there is an Order expiry date of 10 days and I can't wait for the 10 days. Didn't really think much of it (there is often some problem or other with their website) as I had enough to get on with. Even the shop assistant making the call could not understand what was going on and started to look a little annoyed and disgusted herself. i have also been stung by the argos shop scam its more like a legalized fraud than a shop i ordered a dinning table and chairs shown in stock on the web on 4 of nov 2011and expected 14 day del how wrong i was phone call from argo today 29 nov carnt have table and chairs untill end of feb 2012 i can have a gift voucher refund as i paid by gift voucher but whats the point as they carnt sell me what i wanted two other tables simialar to the one i ordered are both out of stock but the one i ordered is shown on there website still for sale and in stock and now theres not even 28 days left to try and order another off them for a replacement this is the last time i ever buy from argos unless i have no choice and can take it away myself all there staff are so helpfull and understanding on the phone I WISH something needs to be done to shut them down after i have got my stuff next year of course it was quicker buying my house to put the table and chairs in then dealing with argos or have they ran out of oak to make my table with and are just growing a bit more. Another customer said a 500 gift card payment had been processed despite the order not . Now I don't have the money to get the correct item I need! 1.30 came on Saturday and still no delivery, so I checked my e-mails (no confirmation) and my bank account (money had not been taken).
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