Youll need to take the product, your proof of purchase and the original packaging (or proof of purchase if the item is faulty) to any Argos store. 12.14 If any product purchased with a Habitat.co.uk eGift Card is subsequently exchanged for product of a lower price or a refund, any money owing will be added to a new Argos Gift Card or eGift Card. We're not able to track progress of the refund once it's been put through, but don't worry, you'll receive confirmation when it's processed! We carry out further checks to verify your age with a registered credit reference agency and, if we are unable to verify you are over 18, we will cancel your order. Most importantly, undergarments, pierced jewelry, and food cannot be returned unless they are faulty due to a manufacturing error. We will not supply or deliver to shipping agents or to agents who sell our goods to third parties. Per this policy, any items purchased between October 12th and December 25th have until January 24th for the items to be returned. All information provided by you will be treated securely and strictly in accordance with relevant data protection laws. Your email address will not be published. 12.2 Habitat.co.uk eGift Cards can be loaded with any amount from 1 to 500. Use up and down arrows to review and enter to select. The answer to this question is yes you can return an opened item to Argos. We might ask for the product serial number or similar, to check the item was supplied by us. It may take up to 5 working days for your bank to process it into your account. Orders are subject to availability and at the discretion of the store. This applies if the item youve purchased is broken, damaged, unusable or if it doesnt match its advertised description. All orders that you place on this website will be subject to acceptance in accordance with these terms and conditions. For the first 6 months, Argos have to prove that the fitbit is NOT faulty. Also, take into consideration that if you purchase a sale item that comes in a bundle all items must be returned for a full refund amount. If you have a large item to return, please Scroll down to start a Live Chat, or head to our contact us page. Use up and down arrows to review and enter to select. today I tried to return just opened item not used. A postage label will then be generated so that you can send your order back to Argos for a refund. Whenever holidays roll around, Argos offers an extended return policy to provide you and your loved ones a little extra time to receive the gift and decide if it is wanted. If you had it delivered, or if it's a large item, we can collect it for free and refund your original delivery charge. Privacy hub|Privacy policy|Cookies policy|List of cookies|Cookie preferences|Terms & conditions. You can return your items to an Argos store, collection point, post, or arrange a return via chat. Excludes Ireland, phone and live chat orders. If the item is faulty, you'll get the choice of a repair, replacement or refund. Registered Office: Swan Court, 11 Worple Road, Wimbledon, London SW19 4JS. If we are collecting your item, it will be inspected prior to being refunded. (Argos.co.uk is not responsible for the content of external websites.) 9.2 Gift Cards can be purchased within other retailers authorised to sell Argos Gift Cards, these Gift Cards would adhere to the same terms and conditions as detailed below. If you have collected from an Argos store you can return to any Argos store. How do I know my online order has actually gone through? You can either head to your nearest Argos store, or you can return it via post. After 30 days they will repair it. . 8.4 To provide increased value to our customers, we may provide links to other websites or resources for you to access at your sole discretion. Hi,My son bought x box s series from Argos , he played twice and didnt like it can I return it to Argos,would I get full refund ?. If we discover an error in the price of goods ordered or reserved, we will inform you as soon as possible (e.g. In order for your return to be accepted, the item must meet Argos stipulations. By 'original price' we mean the original price displayed online on argos.co.uk or in the most recent, printed version of the full Argos catalogue (where the product was featured). Argos will accept the return of most items in stores. After the 30 days, you go to the SOG act and the 6 months. Large items are items that require two or more people to handle the delivery. For information about secure online ordering see Security. Thank you very much. This is not true. 1.2 If you are not a consumer, you confirm that you have authority to bind any business on whose behalf you use this website. You have 30 days to return an item purchased either online or in-store at Argos; once those 30 days have expired,. If you've checked the Product Support Site, but do need to return an item within it's warranty, you can take it to any Argos store or Argos store within a Sainsbury's supermarket, including orders which were home delivered (unless it's a large item). In the event you have any concerns regarding your Password Details or become aware of any misuse then you must inform us immediately (see Contact Us for more information and full contact details). So disappointed the laptop technically doesnt have any faults, although it has crashed (BSOD) twice more since the last crash and is still lagging horribly, but when the store manager asked me to show her its faulty I couldnt because when youre not doing anything on the laptop it obviously wont lag and have any problems. 11.23 Goods, services and/or discounts are subject to availability and may change from time to time. WTF??? Please be aware that the availability of products may vary. In other words, the regular policys requirements and stipulations apply to Christmas returns as well. 9.8 To use your Gift Card online, input the card number and PIN at the payment stage of your order. You also have the right to a replacement or repair, if the item is still within its warranty period. All Rights Reserved. By accepting these terms and conditions you consent to such checks being made. Can I return an item if I have opened it to Argos? If youve decided to return an item that youve opened, the process is relatively simple. Once youve used your Nectar points to pay, it is not possible to convert them back into Nectar points. Have you purchased an item from Argos and opened it, only to find it isnt what you wanted? If you still need to return a faulty item within the first 30 days, we will offer you an exchange, replacement or a refund.After this time and as long as the product is still within its warranty period, we will arrange a repair using one of our specialist repair agents or if this is not possible, exchange or replace your item. Castelan Limited is authorised and regulated by the Financial Conduct Authority - registration number 572287. The Argos Christmas return policy allows you to return the items in January instead of 30 days from the date of purchase. Reddit and its partners use cookies and similar technologies to provide you with a better experience. For more information about our extended returns policy, please click here. In Northern Ireland - from Friday 30 April, item(s) can be returned to any Argos store, in-line with our returns policy. 9.12 To check your balance and confirm the expiry date please sign into your account at argos.co.uk and use the balance checker provided. If you return your item (s) by home collection or post, please allow up to two weeks for postage time - as soon as we have it we . Minimum redemption value = 2.50. Wowcher Mystery Holidays Are They Worth It? If you wish to obtain specific details of your previous orders please Contact Us. Please visit our store locator to find your nearest location. Subject to these terms and conditions you are authorised to view and download our website for your personal use only. See nectar.com for the latest partners. Registered in England and Wales. Stay safe online. 2.3 Acceptance of your order and the completion of the contract between you and us will take place on despatch to you of the products ordered unless your order is placed in breach of these terms and conditions and/or we have notified you that we do not accept your order or you have cancelled it (please refer to Returns and refunds). This also applies to online orders you can simply take the item into any store, along with proof of purchase, to receive a refund or make an exchange. Argos Limited reserve the right to alter or terminate the Nectar points offer at any time without the need for prior notice. This website is operated by Argos Limited (referred to as "Argos/we/our/us"). There are multiple ways to show proof of purchase. If youre returning an item to Argos, you might be wondering how long you should expect to wait to receive your refund. If you cannot have an exchange due to stock levels, youll be issued a refund instead, as explained above. So where possible, always pay. You can get all the help you need by visiting our Support Site, Privacy hub|Privacy policy|Cookies policy|List of cookies|Cookie preferences|Terms & conditions. Can anyone explain to me how this makes sense and whether theres a way around it? If you paid by cash or gift card you'll be refunded in store using the original payment method. This means that you can return your purchase to Argos within 30 days of receiving it, as long as it's unused and in the same condition as when you bought it. 7637133. 3.4 Goods will not be supplied for the purposes of re-sale, and are only supplied for your own use as a consumer. 11.27 Read our privacy policy here. Argos Limited Avebury 489-499 Avebury Boulevard Milton Keynes Buckinghamshire MK9 2NW, Registered in England with Company Number 1081551 VAT Number 660 4548 36. Still, you will want to double-check the exact dates every year. What should I do if I need more information about the product that I ordered through Argos? 7.1 Nothing in these terms and conditions excludes or limits liability for death or personal injury caused by negligence, fraudulent misrepresentation, or any other liability which may not otherwise be limited or excluded under applicable law. Since then, Lindsey has worked in the retail and consumer service industry as a manager, advisor, and marketer. 3.3 Risk of loss or damage of products passes to you on the date when the products are delivered to you or are left with a person or at a place nominated by you. The number of Gift Cards or eGift Cards you can use in a single transaction for online purchases is limited to 3. 11.13 Nectar Points cannot be collected on any element of a transaction which is paid for by redeeming points. Are you searching Argos return opened item, wondering whether you can return your purchase? The following terms and conditions apply to any Habitat.co.uk eGift Cards issued via an authorised retailer, loyalty, reward or benefits programme. For returns to be processed you must begin the return within 30 days from the date of purchase and include the sales receipt as proof of purchase. This 30-day return window applies to online and in-store sales. This offer does not include Argos eBay stores. If you choose to cancel and have already paid for the goods you will receive a full refund. We often link to other websites, but we can't be responsible for their content. There, you can find answers to frequently asked questions about your specific product, find set-up advice, download manuals, and contact support. We should be able to sort everything out if you have: No you don't, here's a handy guide on how you can return your item: Just click here for more helpful information on returns. 11.4 Nectar card or App swipe required at checkout. 9.5 GBP Gift Cards or eGift Cards can be used in full or part payment for goods in any UK Argos store, online at argos.co.uk or online at Habitat.co.uk, including current promotional offers, at the prevailing prices listed. If the free items are not surrendered during the return they will be deducted from your refund amount. The #1 subreddit for Brits and non-Brits to ask questions about life and culture in the United Kingdom. In addition, you will find other useful information within Customer services. Yes, but you will need all of the original packaging and proof of purchase. My wife used it for 2 days and notice strong smell of metal when it is on and hence the food is tasting like metal. It is not directed at children. If a free item was received with the purchase, you must return the free item. Delivery & collection. 1.9 Certain video games and DVDs are the subject of a legally prescribed age restriction, determined by the British Board of Film Classification. 9.19 Argos Ltd reserve the right to decline or withdraw Gift Cards or eGift Cards, and the right to amend these terms and conditions of Gift Card at any time and to take appropriate action, including the cancellation of the Gift Card, if, in its discretion, it deems such action necessary. Other items must be in their original packaging with the original tags and be unused and undamaged to qualify for a return.
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