"@context": "https://schema.org", Unfortunately, we are unable to cancel the policy for you as you are now the policyholder, and we can't refund the amount to you as the funds are already with Allianz. 3 0 obj * In addition, with Allianz Event Ticket Insurance, youll get access to the Allianz Global Assistance 24-hour hotline for help with medical, legal or travel-related emergencies. Please note that your cancellation rights are no longer valid after this initial 21-day period. Insurance benefits underwritten by BCS Insurance Company (OH, Administrative Office: 2 Mid America Plaza, Suite 200, Oakbrook Terrace, IL 60181), rated A (Excellent) by A.M. Best Co., under BCS Form No. Step 2 - Your retailer will contact us to discuss the claim on your behalf. Youre not only investing your time and money so you can have a good time seeing your favorite artist or entertainer, sports team or theater production, but you might have to make other arrangements so you can be there live. The XCover claims process is quick, so keep a close eye on your emails to ensure there's no delay. So, if something outside of your control comes up and you cant make it to the event, you want your investment to be protected. You can learn more about the scenarios that are covered by Allianz Event Ticket Insurance here. If you purchased Allianz ticket insurance for an event thats been rescheduled, and you plan to attend on the rescheduled date, you can update your plan to protect the new date. If you purchased ticket insurance for an event and no longer can attend, you can file a claim online at eventticketprotection.com/tm. By Clicking ACCEPT or continuing to browse the site, you are agreeing to our use of cookies. So when something unexpected comes up that keeps you from attending the event you bought tickets for, youll be covered with event ticket insurance. Due to travel restrictions, plans are only available with travel dates on or after, Due to travel restrictions, plans are only available with effective start dates on or after, Ukraine; Belarus; Moldova, Republic of; (North) Korea, Democratic People's Rep; Russian Federation. Do Not Sell or Share My Personal Information. Ticketplan's terms can be found on the Ticketplan website. I decided not to attend the event and I have event ticket insurance. Yes - if you can provide evidence you can't attend in line with its T&Cs e.g. Good luck all :) Oh and I reached out to Ticketmaster multiple times and tried calling them about my refund and only got automated emails. Event Ticket Protector Insurance only refunds prepaid, non-refundable payments when you have to cancel for a covered reason. You want to see Bruce Springsteen sing Born in the USA but youre stuck in Toronto during severe snowstorms. You can contact Missed Event Insurance by emailing missedeventinsurance@allianz-assistance.co.uk calling 0345 641 9726, or writing to Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. Allianz Event Ticket Insurance gives you peace of mind that if youre unable to make your event due to an unforeseen circumstance, youre covered. Please make sure to get refunded from your concert ticket insurance, guys! How do I purchase accessible seat tickets? For example, you might have to hire a babysitter, arrange transportation, make dinner reservations before the event, or take the night off from work. It's peace of mind offered by Allianz Global Assistance Event Ticket Protector(sm). Or, you can also file an event ticket insurance claim by contacting the Allianz Global Assistance claims office at 800-334-7525. It's peace of mind offered by Allianz Global Assistance Event Ticket Protector(sm). Festicket, for example, has a banner on its site which says: 'Get a full refund in case you are unable to attend the event (COVID-19 coverage included) Just add it at checkout. All tickets 100% authentic and valid for entry! Then be careful what insurance you pay for. Do Not Sell or Share My Personal Information, Mechanical breakdown on the way to an event, Traffic accident while enroute to the event, Your home has been rendered uninhabitable. Most of the policies we looked at do cover you if you test positive for coronavirus and cannot attend - although only one in four (25%) people thought this would be the case. What is Allianz Global Assistance Event Ticket Protector Insurance? When you purchase a plan from Allianz Global Assistance, you have a review period determined by your state of residence to examine the plan. Terms, conditions, and exclusions apply. Plans include insurance benefits and assistance services. Seats together. Event Ticket Insurance also includes access to the Allianz Global Assistance 24-hour assistance hotline. With event ticket insurance, your financial loss will be covered if you can't attend an event for any of the below reasons: Allianz Partners Australia has launched a new self-service refund portal that will automatically calculate the premium refund that customers impacted by COVID-19 might be entitled to,. Covered reasons include (for example): Sudden covered medical emergencies Death of a family member or companion Mechanical breakdown on the way to an event Traffic accident while enroute to the event Jury or military duty Booking Protect also covers you if you test positive when taking a pre-event rapid test as well as PCR testing. How do I file a claim for Event Ticket Protector Insurance? With Allianz Event Ticket Insurance, the total price you paid for your tickets will be covered if you cant attend the event for reasons including: Some terms and conditions do apply. Event Ticket Protection Ticket purchase confirmation, including proof of payment - Purchase confirmation and receipts for your tickets, and any additional expenses you have paid related to your claim. How do I cancel Event Ticket Protector Insurance? This site uses cookies to improve your user experience and analyze site traffic. What is Allianz Global Assistance Event Ticket Protector Insurance? I decided not to attend the event and I have event ticket insurance. Contact AGA Service Company at 800-284-8300 or 9950 Mayland Drive, Richmond, VA 23233 or customerservice@allianzassistance.com. Please see your plan for full details. { XCover. On time. It is not required to list all destinations on your policy. You should fill in the form and send it to us as soon as possible with all the information and . The insurance component provides reimbursement for 100 percent of the ticket price including taxes and shipping charges. . This tracks your activity using third party cookies. Twelve weeks later, I still had not received my refund, and I had no way to contact the company since they basically closed . Event Ticket Protector provides reimbursement for non-refundable ticket costs if you are unable to attend the scheduled event purchased through a primary ticket outlet due to a Covered Reason. We can't attend the event because my husband has to work, which is a covered reason. How do I file a claim and get a refund if I have ticket insurance? When should I purchase Allianz Global Assistance Event Ticket Protector Insurance? Claim Status | Allianz Global Assistance. Chat to a live agent or send us a message, Don't buy: why paying extra for some ticket insurance is wasting your money, Are you looking for comprehensive cover for Covid cancellations? Plans only available to U.S. residents and may not be available in all jurisdictions. Allianz Travel Insurance products are distributed by . Ticket holders could be buying insurance policies for gigs and major events which do not provide them with the Covid cover they expect, Which? All the remaining ticketing sites and insurance providers either did not respond in time or declined to comment. With Allianz Event Ticket Insurance, youll get 100% of the ticket price returned to you if you cant make the event for a number of eligible reasons, including covered illness, airline delays, traffic accidents and more. Plan(s) only available to U.S. residents and may not be available in all jurisdictions. So when something unexpected comes up that keeps you from attending the event you bought tickets for, youll be covered with event ticket insurance. How to get your money back from a ticket seller, Scamwatch: how scammers sneak into your text messages, Suzhichou scarf brushing scam: how it works and how to report it, 'My Wowcher mystery holiday was randomly refunded', Scammers are targeting Microsoft users with storage full emails. Allianz Global Assistance's event ticket insurance product, Event Ticket Protector, provides coverage if you cannot attend an event for a number of covered reasons. Refunds must be requested within 770 days of the original plan purchase date. Terms of Use. Can I get a refund for a cancelled or postponed event? You can take your How to Get Tickets for Her Shows in Las Vegas Adele has announced new shows for her Weekends with Adele residency at The Colosseum at Caesars Palace in Las V By continuing past this page, you agree to our Terms of Use. . Ticket Insurance. Any NonInsurance Assistance services purchased are provided through AGA Service Company. Secure Get reimbursed 100% of your ticket cost if you can't go to your event due to a covered illness, injury, traffic accident, mechanical breakdown, and more. "@type": "Question", Initially I thought this was going to come with the refund for Abel's tour but thankfully, I called them up (1-866-884-3556) to check-in on when I'm getting refunded. By clicking a link you are consenting to this. {{annualTravelBanText}} {{travelBanDateFormatted}}. After a year of cancellations, it's hardly surprising that almost three in ten of us are more likely to buy ticket insurance for events than before the pandemic. "@type": "Answer", {{quote.travel_dates ? We recommend you opt-in for ticket insurance by selecting the Yes, protect my ticket purchase button during checkout. Except as expressly provided under your plan, you are responsible for charges you incur from third parties. Its tough to stomach, especially when you consider the average ticket prices for the most in-demand events. But youll be happy you purchased it when youre refunded the ticket price for a show, game or concert that you simply couldnt attend for a covered reason. Allianz refused to provide me with any type of refund, despite having reports directly from my doctor explaining this condition was not pre-existing. What is covered by Allianz Global Assistance Event Ticket Protector Insurance? Not only did I buy concert tickets, but I also bought ticket insurance from Allianz Travel Insurance which equated to just under $40. *A travel supplier's cessation of operations due to its financial circumstances may not be available as a covered reason under all plans. Please see below for more information regarding the impact of COVID-19 on Event Ticket Insurance for rescheduled or canceled events. Call: +65 6327 2210 Mon - Fri, 9:00 - 17:30 Singapore Time E-mail: sg.ticketprotectorsales@allianz.com For claims enquiries, please: Call: +65 6327 2215 E-mail: sg.ticketprotectorclaims@allianz.com To file a claim, please visit: https://www.allianz-assistance.com.sg/claims.html WHO IS YOUR INSURER? Relax Sign In. It's well worth doing your research into what ticket insurance actually gets you before ticking the opt-in box at the checkout. Read our. Israel; Jamaica; Republic of Ireland; Northern Ireland; This is a test environment. By continuing past this page you agree to our The insurance company, Allianz Assistance, are completely separate to Ticketmaster, so it's them you'll need to contact with any queries about your policy. Well, the week of the race I get an email saying the event was cancelled because they didn't have enough participants (they were losing money). A+ (Superior) and A (Excellent) are the 2nd and 3rd highest, respectively, of A.M. Bests 13 Financial Strength Ratings. Are AXS Premium tickets sold for every event? } If your event has been rescheduled and you are planning to attend on the rescheduled date, you can update your plan to protect the new date within 770 days of your original purchase. In other words, event ticket insurance protects the investment you make when you purchase event tickets. How do I file a claim for Event Ticket Protector Insurance? How do I file a claim for Event Ticket Protector Insurance? I finally filed a claim with my bank and got the refund today vs having to wait a month for the refund! I decided not to attend the event and I have event ticket insurance. Please note you'll pay an additional plan charge and will be billed separately by Allianz Global Assistance. ", If you purchased ticket insurance for an event and no longer can attend, you can file a claim online at, How Ticketing Works For Pearl Jams 2023 U.S. Tour. We reimburse 100 percentup to $10,000for a variety of reasons like covered illness and job loss. Add on Allianz Event Ticket Insurance with your next ticket purchase at Ticketmaster and protect yourself and your investment. First off, there are no guarantees that your tickets will sell. See your plan details for additional information. Your tickets wont be refunded if youve simply changed your mind. 52.201 series or 52.401 series, or Jefferson Insurance Company (NY, Administrative Office: 9950 Mayland Drive, Richmond, VA 23233), rated A+ (Superior) by A.M. Best Co., under Jefferson Form No. Any Non-Insurance Assistance services purchased are provided through AGA Service Company. Keep in mind, Allianz Insurance didn't send out an email about the refund at all or next steps and I was just lucky that I remembered buying Insurance because come to find out, I have to file a claim to get refunded and am waiting on an email with next steps for this process as we speak. Four in 10 (41%) consumers believe they will be covered if a national lockdown means the event cannot go ahead as planned, while a third (35%) assume they will be covered if the event cannot go ahead due to it taking place in a local lockdown area. Dedicated to sharing and discussing anything & everything related to Abel Makkonen Tesfaye AKA The Weeknd. Terms, conditions, and exclusions apply. Any Non-Insurance Assistance services purchased are provided through AGA Service Company. Any NonInsurance Assistance services purchased are provided through AGA Service Company. Maybe you can give them to a friend if they have the same taste as you, dont have already plans and can find a babysitter. The truth is that paying for insurance to guard against this is a waste of money. . Insurance policies do not have to payout because the ticket seller should provide a refund regardless of whether the customer has insurance. If I have Allianz ticket insurance and miss an event, can I get a refund? ", Date of experience: 24 . Read on to learn more. Some factors that weigh into this include whether youre selling tickets above their face value and if youre selling the tickets on the premises of the event.4. Contact your ticket seller - primary ticket sellers should offer you a refund if an event is cancelled or postponed due to coronavirus. "@type": "FAQPage", Not only did I buy concert tickets, but I also bought ticket insurance from Allianz Travel Insurance which equated to just under $40. If a covered medical issue, traffic accident, jury duty, or other covered reason* keeps you from attending your event, you can be reimbursed 100% of the ticket price including taxes, fees and delivery charges up to your plan limit. Thats why event ticket insurance exists to protect the investments fans make in seeing their favorite teams, acts and shows live. How do I cancel Event Ticket Protector Insurance? I was very satisfied with my purchase from Allianz. In other words, event ticket insurance protects the investment you make when you purchase event tickets." All documentation and information required for your claim can be found on your claim filing confirmation. If you purchase Allianz Event Ticket Insurance when buying your tickets on Ticketmaster, and you are unable to make it due to a qualifying circumstance, youll get reimbursed for your tickets. Online services such as StubHub, TicketNetwork and VividSeats.com serve as popular marketplaces for ticket sellers and buyers, but they do come with some cautionary notes. View a complete list of scenarios that would be covered under Allianz Event Ticket Insurance here. who has the best covid cover for travel insurance? If you paid by credit card it may be possible in certain circumstances to. Can I get a refund? Despite one in four (26%) people assuming they can claim a refund from their insurer if they're advised not to travel due to local lockdown restrictions in their area, only one policy provides this cover. I decided not to attend the event and I have event ticket insurance. Unfortunately, there was a death in the family in April and we couldn't do the cruise. Allianz Travel Insurance products are distributed by Allianz Global Assistance, the licensed producer and administrator of these plans and an affiliate of Jefferson Insurance Company. Allianz Global Assistances event ticket insurance product, Event Ticket Protector, provides coverage if you cannot attend an event for a number of covered reasons. T&Cs may apply.'. Please call Allianz Global Assistance at (800) 424-2296 to cancel your plan. Customers of Missed Event Insurance . When you have to cancel your plans to attend the concert or big game that youve been anticipating for months, there is little that can be done to console you. But beyond this scenario, it's important to check each policy's terms and conditions to see if it's worth paying extra - and don't take the ticket seller's wording at the checkout or on promotional banners at face value. Non-Insurance benefits / products are provided and serviced by AGA Service Company. On . AXS Premium. "text": "Allianz Event Ticket Insurance gives you peace of mind that if youre unable to make your event due to an unforeseen circumstance, youre covered. 5 Making a claim Please phone 0845 641 9727, textphone 020 8666 9562 and ask for a claim form or write to: Missed Event Insurance Claims Department, PO Box 1900, Croydon CR90 9BA or email ticket.claims@allianz-assistance.co.uk giving your policy number and details of the event you are missing. Except as expressly provided under your plan, you are responsible for charges you incur from third parties. "@type": "Question", Do Not Sell or Share My Personal Information. You can contact Allianz on 0345 641 9726, by email at missedeventinsurance@allianz-assistance.co.uk, or by writing to the address below: For theatre shows you will need to . Now I am out all of the money for the plane tickets and the money I paid for this misleading policy! How do I cancel Event Ticket Protector Insurance? You can purchase Allianz Event Ticket Insurance with your ticket purchase on Ticketmaster. Buying ticket insurance when you get tickets at Ticketmaster protects your investment in the case of an emergency. Terms of Use. For WA residents,it may not be available in all plans. And while some sell insurance policies that include additional coronavirus-specific cover, it's inconsistent - and in some cases a waste of money . } %PDF-1.3 The insured shall not receive any special benefit or advantage due to the affiliation between AGA Service Company and Jefferson Insurance Company. Plans only available to U.S. residents and may not be available in all jurisdictions. Plans include insurance benefits and assistance services. If I have XCover ticket insurance and miss an event, can I get a refund? With Allianz Event Ticket Insurance, youll get 100% of the ticket price returned to you if you cant make the event for a number of eligible reasons, including covered illness, airline delays, traffic accidents and more. The average price for an NFL ticket is about $84; but thats just for one seat, imagine that you bought tickets for your entire family of five.1 As for musicians, Beyonc, Billy Joel, Celine Dion, the Eagles, Paul McCartney and Sting are among the A-listers it costs more than $100 to see live in concert. Check your insurance if you have it - you might be able to make a claim if you've tested positive for coronavirus or need to self-isolate. When you click on a retailer link, we may earn affiliate commission, which helps fund our not-for-profit mission. If a covered medical issue, traffic accident, jury duty, or other covered reason* keeps you from attending your event, you can be reimbursed 100% of the ticket price including taxes, fees and delivery charges up to your plan limit. Wondering if you should buy event ticket insurance with your Ticketmaster tickets? Pearl Jam will hit the road again in 2023. To update your insurance plan, please visit the online management tool. There are a couple of different numbers, depending on what sort of query you have: 0345 641 9727 for anything to do with making a claim or making changes to your policy By continuing past this page you agree to our Travel insurance: which policies have the best covid cover? All seats are side by side unless otherwise noted. File a Claim. Eventim's insurance provider, Great Lakes Insurance, specifically states that it does not cover any Covid-related claims - if you're looking for Covid cover when booking tickets on the site you'd be better off paying for additional cover elsewhere. What is AXS Premium? We bought our tickets for a May 2014 Alaska cruise and the corresponding travel insurance from Allianz Global Assistance. So, if something outside of your control comes up and you cant make it to the event, you want your investment to be protected. A quarter (27%) also think they will be covered if they are told to self-isolate by the NHS Test and Trace app. Life can sometimes throw a wrench in plans that youre really looking forward to, and when it does, Allianz Event Ticket Insurance has you covered. *Rental Car Damage and Theft Coverage, when purchased as part of an annual plan, is not available to KS, TX, and NY residents. If your event has been canceled or if you cannot make the rescheduled event date, you can cancel your plan for a full refund of the plan's cost. That said, you can price them aggressively to attract more buyers attention, but depending on the demand for the event, you may not be able to recoup the face value. Tickets for Andrea Bocelli at Allianz Parque for 2023/2024 Events. XCover used by AXS had the most comprehensive cover across the categories - refunding customers in all the scenarios we looked at. About Event Ticket Insurance How it Works With Event Ticket Insurance, if you can't attend an event for a number of reasons like covered illness, airline delays, traffic accidents and more you'll get 100% of the ticket price returned to you. 1-866-884-3556. . For ticket insurance refunds, please contact the insurance provider. Here are a few things to keep in mind as you decide whether or not ticket insurance is right for you: Whether you believe youre a walking case study of Murphys Law or simply a practical person who likes to protect your investments, event ticket insurance can seem like a pretty good idea. Event ticket insurance protects you should you be unable to attend the event you have tickets for because of a covered circumstance. Buying event tickets is an investment. If a ticket was purchased through Skiddle before this date, ticket holders will be covered for imposed Covid-19 quarantine, including for events that have been rearranged. You probably wont be happy that you need to use your event ticket insurance. Buying event tickets is an investment. If your trip involves multiple destinations, please enter the destination where youll be spending the most time. Allianz Global Assistance representatives are available 24/7 if you need assistance. Most policies (bar Eventim's) will allow you to claim for a refund if you get coronavirus and can provide a positive test result as evidence. Can I get a refund? Except as expressly provided under your plan, you are responsible for charges you incur from third parties. For example, you might have to hire a babysitter, arrange transportation, make dinner reservations before the event, or take the night off from work. With Event Ticket Insurance, if you can't attend an event for a number of reasons like covered illness, airline delays, traffic accidents and more you'll get 100% of the ticket price returned to you. By continuing past this page you agree to our If you purchased Ticket Insurance, you must file a claim online at eventticketprotection.com/tm or contact the Allianz Global Assistance claims office at (800) 334-7525. Ben Sebborn, CTO at Skiddle told us protection for imposed quarantine was only removed on or after 8th January 2021 because the insurers of the scheme lost their own reinsurance for such cover. "name": "What is Event Ticket Insurance? Volkswagen owners should follow this claims process: Step 1 - Contact your nearest Volkswagen authorised retailer or repairer and let them know that your car is protected by this warranty. He asked his boss for a letter saying that and was told that he (boss) was traveling for the next few days and to send him a rough draft of what needed to be stated and he would add his letterhead and sign it. Plus, when you really need them the most, theyre there for you. Insurance benefits are underwritten by Jefferson Insurance Company (NY, Administrative Office: 9950 Mayland Drive, Richmond, VA 23233), rated "A+" (Superior) by A.M. Best Co., under Jefferson Form No. Just a tip for those of you feeling sketched out by these companies like I was, Scan this QR code to download the app now. It's also not worth paying extra for ticket insurance assuming it will cover you if an event is cancelled or postponed due to lockdown rules - primary ticket sellers are required by STAR (The Society of Ticket Agents and Retailers) to offer you a refund in these situations. What is covered by Allianz Global Assistance Event Ticket Protector Insurance? Insurance policies do not have to payout because the ticket seller should provide a refund regardless of whether the customer has insurance. That means, if you purchased a ticket to an event and the total was $75, you will get $75 back if you cannot make the event due to a covered circumstance. Booking Protect, a refund guarantee used by Festicket, says you'd need a positive test to get a refund in this situation. It's sad knowing this company will profit from some XO forgetting to collect their refunds and because of the shadiness of them not even reaching out to us, I wanted to post this here so you all would take the steps to get your refunds! It works quite simply; for a small percentage of your ticket price, you gain coverage that provides you a refund for your purchase. {{travelBanText}} {{travelBanDateFormatted}}. Your session has expired. Event Ticket Protector does not cover cancellation due to a personal change in plans. It doesn't apply to housemates who aren't family members or due to attend the event. If you didnt purchase event ticket insurance, you have options for figuring out what to do with the tickets you wont be able to use. How do I file a claim and get a refund if I have ticket insurance? Contact AGA Service Company at 800-284-8300 or 9950 Mayland Drive, Richmond, VA 23233 or customerservice@allianzassistance.com. a doctor's note for the illness causing your symptoms. Can I get a refund? Your event ticket insurance will cover the ticket price, taxes, convenience fees and shipping charges, plus other eligible event-related items that you may have added to your purchase, including parking. Do Not Sell or Share My Personal Information. }. Your alma mater is playing college football in the marquee came of the week, but your Strep test came back positive. Thats a lot of ifs.. Event ticket insurance protects you should you be unable to attend the event you have tickets for because of a covered circumstance. The insured shall not receive any special benefit or advantage due to the affiliation between AGA Service Company and Jefferson Insurance Company. stream Aside from TicketPlan and XCover, all other insurance and guarantee providers we looked at do not cover you if you're told to self-isolate by the NHS Test and Trace app. Contact AGA Service Company at 800-284-8300 or 9950 Mayland Drive, Richmond, VA 23233 or customerservice@allianzassistance.com. }] Here, we set the record straight on what different ticket insurance and guarantee policies cover, and explain how to get a refund if you can't attend an event due to coronavirus. If I have Allianz ticket insurance and miss an event, can I get a refund? It already makes for a bummer of a day when you cant make the event youve been looking forward to due to an unforeseen circumstance dont lose out on your investment, too. Please correct the validation errors above before proceeding. Except as expressly provided under your plan, you are responsible for charges you incur from third parties. "acceptedAnswer": { Your plan just has to be updated within 770 days of your original purchase. Ticketmaster 2023. For Event Ticket Protector, covered reasons include serious unforeseen illness (for you or a covered family member), traffic accidents, issues with your home or business, airline delays and even termination of employment.3. Yes - If customer is prevented from attending because of a government mandate, this is covered. Youre not only investing your time and money so you can have a good time seeing your favorite artist or entertainer, sports team or theater production, but you might have to make other arrangements so you can be there live. Thats where. Purchasing Allianz Event Ticket Insurance through Ticketmaster will gain you access to Allianzs 24-hour helpline where a multilingual staff of problem solvers can help you.
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